2 Ratings
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Score 6.6 out of 100
Top Rated
132 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

ControlNow (Discontinued)

Its middle of the road and should suit most applications well
John Stewart | TrustRadius Reviewer

Symantec Endpoint Security

Because it can be installed/updated via a group policy/patch management software, I think that Symantec Endpoint Protection is best suited for very large environments that need an added layer of protection from malicious attacks. It's probably not well suited for smaller environments that may be using older machines as it seems to take up a lot of resources to scan and run.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

ControlNow (Discontinued)
Symantec Endpoint Security
8.6
Anti-Exploit Technology
ControlNow (Discontinued)
Symantec Endpoint Security
8.2
Endpoint Detection and Response (EDR)
ControlNow (Discontinued)
Symantec Endpoint Security
8.9
Centralized Management
ControlNow (Discontinued)
Symantec Endpoint Security
9.0
Hybrid Deployment Support
ControlNow (Discontinued)
Symantec Endpoint Security
8.8
Infection Remediation
ControlNow (Discontinued)
Symantec Endpoint Security
8.5
Vulnerability Management
ControlNow (Discontinued)
Symantec Endpoint Security
8.6
Malware Detection
ControlNow (Discontinued)
Symantec Endpoint Security
8.2

Pros

ControlNow (Discontinued)

  • An instant scan of file level downloads so that introduction of a variant file is limited before the scan engine clears it.
  • Dashboard use of the agents available allows for near real-time review and action without directed access to the station.
John Stewart | TrustRadius Reviewer

Symantec Endpoint Security

  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
Debbie Johnson | TrustRadius Reviewer

Cons

ControlNow (Discontinued)

  • Dashboard refresh when you have over 100 end agents can be lagging at times
  • The agent install process has potential to hang without alert or warning unless your paying attention through the complete install
  • The silent install process can be problematic when dealing with large-scale networks with varied OS models
John Stewart | TrustRadius Reviewer

Symantec Endpoint Security

  • Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
  • Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
  • Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.
Kurt Ferguson | TrustRadius Reviewer

Likelihood to Renew

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 4 answers
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Anonymous | TrustRadius Reviewer

Usability

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.1
Based on 5 answers
Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
Anonymous | TrustRadius Reviewer

Reliability and Availability

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 9.0
Based on 4 answers
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Anonymous | TrustRadius Reviewer

Support Rating

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 7.4
Based on 22 answers
I've called a few times and the support is great. They help me walk through the issues that I was having and even remotely connected to my server and show me how the fix the issue. I hope the support doesn't change since they were bought by Broadcom.
Anonymous | TrustRadius Reviewer

Implementation Rating

ControlNow (Discontinued)

No score
No answers yet
No answers on this topic

Symantec Endpoint Security

Symantec Endpoint Security 6.4
Based on 2 answers
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ControlNow (Discontinued)

ControlNow more nimble and less impactful on the local PC
John Stewart | TrustRadius Reviewer

Symantec Endpoint Security

Symantec Endpoint Protection stacks up to the competition very nicely. It does have all the features of the competition except the licensing model is a lot cheaper than the other products. For our large scale environment, it allowed us to effectively manage a high volume of machines for a decent cost. It also receives timely updates and the company has a solid reputation for customer service and satisfaction.
Sam Figueroa | TrustRadius Reviewer

Return on Investment

ControlNow (Discontinued)

  • At current we are on build up and the ROI isnt a factor
John Stewart | TrustRadius Reviewer

Symantec Endpoint Security

  • The objective of Symantec Endpoint Protection is to provide protection from viruses and Symantec has done just that.
  • It is definitely a positive ROI. Since implementation, we have had zero infected machines. Symantec is worth every dollar spent.
  • It is very hard to find an Antivirus software that can protect a machine while using very little resources and having very little impact on the end users. Symantec does all of these very good.
Ramesh Ramrattan | TrustRadius Reviewer

Pricing Details

ControlNow (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Endpoint Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ControlNow (Discontinued)
7.0
Symantec Endpoint Security
8.5

Likelihood to Renew

ControlNow (Discontinued)
Symantec Endpoint Security
9.1

Usability

ControlNow (Discontinued)
Symantec Endpoint Security
9.1

Reliability and Availability

ControlNow (Discontinued)
Symantec Endpoint Security
9.0

Support Rating

ControlNow (Discontinued)
Symantec Endpoint Security
7.4

Implementation Rating

ControlNow (Discontinued)
Symantec Endpoint Security
6.4

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