What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.6 out of 100
Based on 2 reviews and ratings
Symantec Endpoint Security
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165 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 165 reviews and ratings
Feature Set Ratings
Endpoint Security
ControlNow (Discontinued)
Feature Set Not Supported
N/A

8.0
Symantec Endpoint Security
80%
Symantec Endpoint Security ranks higher in 7/7 features
Symantec Endpoint Security ranks higher in 7/7 features
Anti-Exploit Technology
N/A
0 Ratings

8.0
80%
37 Ratings
Endpoint Detection and Response (EDR)
N/A
0 Ratings

8.5
85%
39 Ratings
Centralized Management
N/A
0 Ratings

8.2
82%
41 Ratings
Hybrid Deployment Support
N/A
0 Ratings

7.6
76%
29 Ratings
Infection Remediation
N/A
0 Ratings

7.5
75%
40 Ratings
Vulnerability Management
N/A
0 Ratings

7.9
79%
36 Ratings
Malware Detection
N/A
0 Ratings

8.5
85%
41 Ratings
Attribute Ratings
- Symantec Endpoint Security is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
7.0
ControlNow (Discontinued)
70%
1 Rating

7.2
Symantec Endpoint Security
72%
70 Ratings
Likelihood to Renew
ControlNow (Discontinued)
N/A
0 Ratings

9.1
Symantec Endpoint Security
91%
4 Ratings
Usability
ControlNow (Discontinued)
N/A
0 Ratings

9.1
Symantec Endpoint Security
91%
5 Ratings
Availability
ControlNow (Discontinued)
N/A
0 Ratings

9.0
Symantec Endpoint Security
90%
4 Ratings
Support Rating
ControlNow (Discontinued)
N/A
0 Ratings

3.3
Symantec Endpoint Security
33%
23 Ratings
Implementation Rating
ControlNow (Discontinued)
N/A
0 Ratings

6.4
Symantec Endpoint Security
64%
2 Ratings
Likelihood to Recommend
ControlNow (Discontinued)
Its middle of the road and should suit most applications well
Director of IT Operations
COMP Performance GroupAutomotive, 201-500 employees
Symantec Endpoint Security
Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.

Verified User
Engineer in Engineering
Financial Services Company, 501-1000 employeesPros
ControlNow (Discontinued)
- An instant scan of file level downloads so that introduction of a variant file is limited before the scan engine clears it.
- Dashboard use of the agents available allows for near real-time review and action without directed access to the station.
Director of IT Operations
COMP Performance GroupAutomotive, 201-500 employees
Symantec Endpoint Security
- The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
- The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
- I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
Systems Administrator
Gentry LockeLaw Practice, 51-200 employees
Cons
ControlNow (Discontinued)
- Dashboard refresh when you have over 100 end agents can be lagging at times
- The agent install process has potential to hang without alert or warning unless your paying attention through the complete install
- The silent install process can be problematic when dealing with large-scale networks with varied OS models
Director of IT Operations
COMP Performance GroupAutomotive, 201-500 employees
Symantec Endpoint Security
- The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
- The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
- It seems the whitelisting on the cloud platform could use some work.
IT Security Manager
Paraco Gas CorporationOil & Energy, 501-1000 employees
Pricing Details
ControlNow (Discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Symantec Endpoint Security
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
ControlNow (Discontinued)
No score
No answers yet
No answers on this topic
Symantec Endpoint Security
Symantec Endpoint Security 9.1
Based on 4 answers
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.

Verified User
Analyst in Information Technology
Oil & Energy Company, 10,001+ employeesUsability
ControlNow (Discontinued)
No score
No answers yet
No answers on this topic
Symantec Endpoint Security
Symantec Endpoint Security 9.1
Based on 5 answers
Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.

Verified User
Director in Information Technology
Financial Services Company, 201-500 employeesReliability and Availability
ControlNow (Discontinued)
No score
No answers yet
No answers on this topic
Symantec Endpoint Security
Symantec Endpoint Security 9.0
Based on 4 answers
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it

Verified User
Technician in Information Technology
Education Management Company, 51-200 employeesSupport Rating
ControlNow (Discontinued)
No score
No answers yet
No answers on this topic
Symantec Endpoint Security
Symantec Endpoint Security 3.3
Based on 23 answers
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.

Verified User
Administrator in Information Technology
Transportation/Trucking/Railroad Company, 201-500 employeesImplementation Rating
ControlNow (Discontinued)
No score
No answers yet
No answers on this topic
Symantec Endpoint Security
Symantec Endpoint Security 6.4
Based on 2 answers
Use a third party deployment tool and not the deployment option within the SEP Manager itself.

Verified User
Analyst in Information Technology
Oil & Energy Company, 10,001+ employeesAlternatives Considered
ControlNow (Discontinued)
ControlNow more nimble and less impactful on the local PC
Director of IT Operations
COMP Performance GroupAutomotive, 201-500 employees
Symantec Endpoint Security
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
CIO (Chief Information Officer)
Origin Storage LimitedComputer Hardware, 11-50 employees
Return on Investment
ControlNow (Discontinued)
- At current we are on build up and the ROI isnt a factor
Director of IT Operations
COMP Performance GroupAutomotive, 201-500 employees
Symantec Endpoint Security
- The ROI from deploying this has led to fewer security issues which reduces costs.
- Keeping track of security issues and how the were remedied is easier.
- Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
North America IT Field Services Manager
SitehandsInformation Technology & Services, 501-1000 employees