ControlNow (Discontinued) vs Symantec Endpoint Security

• An instant scan of file level downloads so that introduction of a variant file is limited before the scan engine clears it.
• Dashboard use of the agents available allows for near real-time review and action without directed access to the station.

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• The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
• The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
• I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.

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• Dashboard refresh when you have over 100 end agents can be lagging at times
• The agent install process has potential to hang without alert or warning unless your paying attention through the complete install
• The silent install process can be problematic when dealing with large-scale networks with varied OS models

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• Removing dead clients from the console. This is nearly impossible to do, and makes keeping the console clean a very difficult task.
• Poorly tested versions are sometimes released that cause serious issues for users. This ranges from browsers malfunctioning to BSOD errors.
• Malware detection is good but not great. We are not confident in SEP by itself to neutralize malware threats. It's detection rate just isn't high enough for next generation and zero day threats.

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• At current we are on build up and the ROI isnt a factor

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• The objective of Symantec Endpoint Protection is to provide protection from viruses and Symantec has done just that.
• It is definitely a positive ROI. Since implementation, we have had zero infected machines. Symantec is worth every dollar spent.
• It is very hard to find an Antivirus software that can protect a machine while using very little resources and having very little impact on the end users. Symantec does all of these very good.

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