What users are saying about
2 Ratings
15 Ratings
2 Ratings
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Score 8 out of 100
15 Ratings
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Score 8 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

Pipeliner CRM is amazingly flexible to your business model. For example, in addition to tracking movement of leads through your sales pipeline, Pipeliner CRM can be used to track internal processes, like RFQ and RFPs through your organization. It's highly adaptable across your organization.
Babette Ten Haken | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Pipeliner CRM
8.4
Customer data management / contact management
ConvergeHub
9.0
Pipeliner CRM
8.6
Workflow management
ConvergeHub
9.0
Pipeliner CRM
7.6
Territory management
ConvergeHub
8.0
Pipeliner CRM
8.1
Opportunity management
ConvergeHub
9.0
Pipeliner CRM
9.0
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Pipeliner CRM
8.3
Contract management
ConvergeHub
8.0
Pipeliner CRM
7.6
Quote & order management
ConvergeHub
9.0
Pipeliner CRM
9.6
Interaction tracking
ConvergeHub
8.0
Pipeliner CRM
7.7
Channel / partner relationship management
ConvergeHub
8.0
Pipeliner CRM
8.7

Customer Service & Support

ConvergeHub
7.0
Pipeliner CRM
9.3
Case management
ConvergeHub
7.0
Pipeliner CRM
9.1
Call center management
ConvergeHub
Pipeliner CRM
9.1
Help desk management
ConvergeHub
Pipeliner CRM
9.6

Marketing Automation

ConvergeHub
9.0
Pipeliner CRM
8.0
Lead management
ConvergeHub
9.0
Pipeliner CRM
7.8
Email marketing
ConvergeHub
9.0
Pipeliner CRM
8.2

CRM Project Management

ConvergeHub
9.0
Pipeliner CRM
8.6
Task management
ConvergeHub
9.0
Pipeliner CRM
7.8
Billing and invoicing management
ConvergeHub
9.0
Pipeliner CRM
9.1
Reporting
ConvergeHub
9.0
Pipeliner CRM
8.8

CRM Reporting & Analytics

ConvergeHub
8.0
Pipeliner CRM
8.7
Pipeline visualization
ConvergeHub
8.0
Pipeliner CRM
9.0
Customizable reports
ConvergeHub
8.0
Pipeliner CRM
8.4
Forecasting
ConvergeHub
Pipeliner CRM
8.8

Customization

ConvergeHub
7.5
Pipeliner CRM
8.4
Custom fields
ConvergeHub
8.0
Pipeliner CRM
8.6
API for custom integration
ConvergeHub
7.0
Pipeliner CRM
7.9
Custom objects
ConvergeHub
Pipeliner CRM
8.0
Scripting environment
ConvergeHub
Pipeliner CRM
9.1

Platform

ConvergeHub
9.0
Pipeliner CRM
8.9
Mobile access
ConvergeHub
9.0
Pipeliner CRM
8.9

Security

ConvergeHub
9.0
Pipeliner CRM
8.2
Role-based user permissions
ConvergeHub
9.0
Pipeliner CRM
8.1
Single sign-on capability
ConvergeHub
Pipeliner CRM
8.3

Social CRM

ConvergeHub
Pipeliner CRM
8.0
Social data
ConvergeHub
Pipeliner CRM
7.9
Social engagement
ConvergeHub
Pipeliner CRM
8.2

Integrations with 3rd-party Software

ConvergeHub
Pipeliner CRM
8.6
Marketing automation
ConvergeHub
Pipeliner CRM
8.1
Compensation management
ConvergeHub
Pipeliner CRM
9.1

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
Gary Perkins | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

  • Pipeliner CRM needs to create a video chat room where you can see exactly where your employee is working in the field.
  • Pipeliner CRM needs to integrate a command where a user can use his voice to command what he wants.
Simon Tarh | TrustRadius Reviewer

Likelihood to Renew

ConvergeHub

No score
No answers yet
No answers on this topic

Pipeliner CRM

Pipeliner CRM 9.1
Based on 1 answer
Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
Paulo Castello | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

It is better than Pipedrive since its features are more advanced than Pipedrive. Pipeliner has a better mobile app and its features are great to use.
Hamza Naeem | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Pipeliner CRM

  • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
  • The visual tools allow those "no good deals" to be spotted and resource usage limited.
  • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
Randy Tucker | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Pipeliner CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Pipeliner CRM Editions & Modules

On-premise Edition
BUSINESS - Full CRM functionality, customization and unique productivity features$65.001
Business STARTER - Basic sales management, tracking and collaboration$35.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.002
  1. Per User per Month
  2. Per User per month
SaaS Edition
Essentials - Basic sales management, tracking and collaboration$35.001
Professional - Full CRM functionality, customization and unique productivity features$65.001
ENTERPRISE - Full enterprise CRM functionality with advanced reporting, advanced customization, integrations and services$85.001
  1. Per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Pipeliner CRM
8.3

Likelihood to Renew

ConvergeHub
Pipeliner CRM
9.1

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