What users are saying about

ConvergeHub vs Shared Contacts for Gmail

ConvergeHub
2 Ratings
Shared Contacts for Gmail
36 Ratings

ConvergeHub

2 Ratings
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Score 8 out of 100

Based on 2 reviews and ratings

Shared Contacts for Gmail

36 Ratings
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Score 8.9 out of 100

Based on 36 reviews and ratings

Feature Set Ratings

    Sales Force Automation

    8.3

    ConvergeHub

    83%

    Shared Contacts for Gmail

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 9/9 features
    ConvergeHub ranks higher in 9/9 features

    Customer data management / contact management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Territory management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Contract management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Channel / partner relationship management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    7.0

    ConvergeHub

    70%

    Shared Contacts for Gmail

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features
    ConvergeHub ranks higher in 1/1 features

    Case management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    9.0

    ConvergeHub

    90%

    Shared Contacts for Gmail

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features
    ConvergeHub ranks higher in 2/2 features

    Lead management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Email marketing

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.0

    ConvergeHub

    90%

    Shared Contacts for Gmail

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 3/3 features
    ConvergeHub ranks higher in 3/3 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Reporting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.0

    ConvergeHub

    80%

    Shared Contacts for Gmail

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features
    ConvergeHub ranks higher in 2/2 features

    Pipeline visualization

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customizable reports

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customization

    7.5

    ConvergeHub

    75%

    Shared Contacts for Gmail

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features
    ConvergeHub ranks higher in 2/2 features

    Custom fields

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    API for custom integration

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Platform

    9.0

    ConvergeHub

    90%

    Shared Contacts for Gmail

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features
    ConvergeHub ranks higher in 1/1 features

    Mobile access

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Security

    9.0

    ConvergeHub

    90%

    Shared Contacts for Gmail

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features
    ConvergeHub ranks higher in 1/1 features

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Shared Contacts for Gmail is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    ConvergeHub

    80%
    1 Rating
    9.0

    Shared Contacts for Gmail

    90%
    6 Ratings

    Likelihood to Recommend

    ConvergeHub

    It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.

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    Prashant Choudhary | TrustRadius Reviewer
    Prashant Choudhary
    View all 1 answers on this topic

    Shared Contacts for Gmail

    Shared Contacts for Gmail is well suited for organizations that generate and coordinate long term partnerships and that have a big remote working component as a main form or working. It is less appropriate with organizations dedicated to sales and performance based ways of working. I would recommend it for medium size organizations.

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    Angie Mondragon | TrustRadius Reviewer
    Angie Mondragon
    View all 6 answers on this topic

    Pros

    ConvergeHub

    • The dashboards are really good and feature laden.
    • The UI is really intuitive as well as user friendly.
    • Automation of simple tasks as well as the marketing process is really easy.
    • Above all the pricing takes the cake here.

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    Prashant Choudhary | TrustRadius Reviewer
    Prashant Choudhary
    View all 1 answers on this topic

    Shared Contacts for Gmail

    • Helps manage contact lists and distribution lists.
    • Eliminates the need for the use of an additional platform, like a CRM, to manage contacts.
    • Makes it easier to share contacts with a targeted audience with the flexibility to be selective about who the data is being shared with.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Cons

    ConvergeHub

    • Customer support isn't that great, takes a lot of time to respond.
    • Notifications are not on time, i.e. they are delayed and not real time.
    • Lack of integration with other applications.

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    Prashant Choudhary | TrustRadius Reviewer
    Prashant Choudhary
    View all 1 answers on this topic

    Shared Contacts for Gmail

    • I have been looking for a way to share our contacts within our organization for a while now. This process really improves how we were doing it within Google Sheets.
    • My only negative is that it has taken so long for it to be functional within Google.

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    Tiffany Consalvo | TrustRadius Reviewer
    Tiffany Consalvo
    View all 6 answers on this topic

    Pricing Details

    ConvergeHub

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $9 per user - per month

    ConvergeHub Editions & Modules

    Edition
    Lite$91
    Professional$291
    Premium$591
    1. per user - per month
    Additional Pricing Details
    —

    Shared Contacts for Gmail

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $0.99

    Starting Price

    $0.99 per user per month

    Shared Contacts for Gmail Editions & Modules

    Edition
    Lite$0.991
    Team$1.791
    Business$2.591
    1. per user per month
    Additional Pricing Details
    —

    Alternatives Considered

    ConvergeHub

    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

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    Prashant Choudhary | TrustRadius Reviewer
    Prashant Choudhary
    View all 1 answers on this topic

    Shared Contacts for Gmail

    My company used Zendesk Sell for a while, but the profiles weren't as manageable and easy accessed as Shared Contacts [for Gmail.] It resulted easier to update the contact information within Shared Contacts [for Gmail] and maintain the contact flow, than updating in Zendesk, and then manually go into gmail and continue the conversation. As well we don't use Shared Contacts [for Gmail] alone. We do accompany it with an internal operations system, were we manage the clients profile, but the combination between the two is perfect.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Return on Investment

    ConvergeHub

    • It helps increase the overall productivity by automating daily routine tasks.
    • Sales & marketing process becomes easier and more productive.
    • Workflow management is easier.
    • Overall productivity increases many-fold.

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    Prashant Choudhary | TrustRadius Reviewer
    Prashant Choudhary
    View all 1 answers on this topic

    Shared Contacts for Gmail

    • More contact with clients
    • Keeping track of contact information no matter the places
    • Clients like the familiarity that is created by the constant check on them

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    Angie Mondragon | TrustRadius Reviewer
    Angie Mondragon
    View all 6 answers on this topic

    Screenshots

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