What users are saying about
2 Ratings
4 Ratings
2 Ratings
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Score 8 out of 100
4 Ratings
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Score 5.5 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Springbot

Well Suited For:
  • Small businesses with small marketing teams.
  • Shopify Customers.
  • Small businesses that want more reporting/segmented lists.
  • Businesses that are upgrading from a service like Constant Contact or Mailchimp.
Less appropriate
  • Customer who are currently using Klaviyo.
  • Business who do not have a Shopify website.
Alex Mills | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Springbot
Customer data management / contact management
ConvergeHub
9.0
Springbot
Workflow management
ConvergeHub
9.0
Springbot
Territory management
ConvergeHub
8.0
Springbot
Opportunity management
ConvergeHub
9.0
Springbot
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Springbot
Contract management
ConvergeHub
8.0
Springbot
Quote & order management
ConvergeHub
9.0
Springbot
Interaction tracking
ConvergeHub
8.0
Springbot
Channel / partner relationship management
ConvergeHub
8.0
Springbot

Customer Service & Support

ConvergeHub
7.0
Springbot
Case management
ConvergeHub
7.0
Springbot

Marketing Automation

ConvergeHub
9.0
Springbot
Lead management
ConvergeHub
9.0
Springbot
Email marketing
ConvergeHub
9.0
Springbot

CRM Project Management

ConvergeHub
9.0
Springbot
Task management
ConvergeHub
9.0
Springbot
Billing and invoicing management
ConvergeHub
9.0
Springbot
Reporting
ConvergeHub
9.0
Springbot

CRM Reporting & Analytics

ConvergeHub
8.0
Springbot
Pipeline visualization
ConvergeHub
8.0
Springbot
Customizable reports
ConvergeHub
8.0
Springbot

Customization

ConvergeHub
7.5
Springbot
Custom fields
ConvergeHub
8.0
Springbot
API for custom integration
ConvergeHub
7.0
Springbot

Platform

ConvergeHub
9.0
Springbot
Mobile access
ConvergeHub
9.0
Springbot

Security

ConvergeHub
9.0
Springbot
Role-based user permissions
ConvergeHub
9.0
Springbot

Email & Online Marketing

ConvergeHub
Springbot
8.7
WYSIWYG email editor
ConvergeHub
Springbot
8.6
Dynamic content
ConvergeHub
Springbot
9.1
Ability to test dynamic content
ConvergeHub
Springbot
8.2
Landing pages
ConvergeHub
Springbot
8.2
A/B testing
ConvergeHub
Springbot
9.1
Mobile optimization
ConvergeHub
Springbot
8.6
Email deliverability reporting
ConvergeHub
Springbot
8.6
List management
ConvergeHub
Springbot
9.1
Triggered drip sequences
ConvergeHub
Springbot
8.6

Lead Management

ConvergeHub
Springbot
8.9
Lead nurturing
ConvergeHub
Springbot
8.6
Lead scoring and grading
ConvergeHub
Springbot
9.1
Data quality management
ConvergeHub
Springbot
8.6
Automated sales alerts and tasks
ConvergeHub
Springbot
9.1

Campaign Management

ConvergeHub
Springbot
7.5
Calendaring
ConvergeHub
Springbot
8.6
Event/webinar marketing
ConvergeHub
Springbot
6.4

Social Media Marketing

ConvergeHub
Springbot
8.2
Social sharing and campaigns
ConvergeHub
Springbot
7.3
Social profile integration
ConvergeHub
Springbot
9.1

Reporting & Analytics

ConvergeHub
Springbot
9.1
Dashboards
ConvergeHub
Springbot
9.1
Standard reports
ConvergeHub
Springbot
9.1
Custom reports
ConvergeHub
Springbot
9.1

Platform & Infrastructure

ConvergeHub
Springbot
7.7
API
ConvergeHub
Springbot
9.1
Role-based workflow & approvals
ConvergeHub
Springbot
8.2
Customizability
ConvergeHub
Springbot
7.3
Integration with Salesforce.com
ConvergeHub
Springbot
7.3
Integration with Microsoft Dynamics CRM
ConvergeHub
Springbot
7.3
Integration with SugarCRM
ConvergeHub
Springbot
7.3

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Springbot

  • The demographic data was great. I could see how many males vs. females, ages, income, married, with or without children. It gave me a good idea of who my customers were.
  • Using their tracking URLs in all of our campaigns allowed us to get a better idea of what exactly was driving revenue.
  • Not only could I see top performing products, which I can do within Magento, I could also see top selling categories and colors.
  • I can pull a Coupon Usage report our of Magento, but Springbot gave me additional info like AOV and ROI on those codes.
  • Springbot also gave me a lot of info about our abandoned carts. It shows us which products are most abandoned along with views, conversion rates, etc.
  • Springbot gave us an Instagram Shop page that allowed us to curate social shares and then tie them to products on our site.
Melissa Best | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Springbot

  • I'd love for Springbot to continue to expand on their email offering - the platform and automations are excellent, and I'd like additional conditionals as I build out my flows.
Anonymous | TrustRadius Reviewer

Usability

ConvergeHub

No score
No answers yet
No answers on this topic

Springbot

Springbot 7.7
Based on 3 answers
I think Springbot is pretty user-friendly overall. The only down-side is that the website is often updated, leaving the customer to hunt certain features down that are now in a different spot. So I think it would be helpful if every so often they sent an email that let customers know what changes were made and where to access everything
Alex Mills | TrustRadius Reviewer

Support Rating

ConvergeHub

No score
No answers yet
No answers on this topic

Springbot

Springbot 9.1
Based on 2 answers
Maybe the part that I value the most, is the partnership that I've developed with Springbot. Out of the gate, there is absolutely work to do to get things set up and they don't sugar coat that. While much of the onboarding was smooth - we had a few obstacles to work through, and I'm thankful my Success Manager kept me up to date as we resolved anything that came up, and was proactive with her outreach and recommendations to get the most out of the platform.  I find myself learning something new each time I chat with her, whether it be optimizations to my automations, new marketing ideas, or ways to increase engagement as I go into the holidays. 
Anonymous | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Springbot

Springbit is more expensive, more complicated and delivered less.
Anonymous | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Springbot

  • Springbot gave us a better idea of who our customer was. We just launched in January 2015 having been B2B previously. So we weren't really sure who we were marketing to.
  • I only paid $200/month for the service so I didn't waste a ton of money trying it out. They have a 30 day cancellation policy so I wasn't stuck in a year long contract.
  • It was a let down because I had such high hopes of everything it would allow me to do and see with one platform. Give them a couple more years and I think they will work out the kinks.
Melissa Best | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Springbot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Springbot Editions & Modules

Edition
Platform Base Package$199/month1
  1. for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.
Additional Pricing Details
See website for pricing calculator for additional pricing options.

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Springbot
5.5

Usability

ConvergeHub
Springbot
7.7

Support Rating

ConvergeHub
Springbot
9.1

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