What users are saying about
6 Ratings
6 Ratings
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Score 5.1 out of 100

Likelihood to Recommend

Springbot

Well Suited For:
  • Small businesses with small marketing teams.
  • Shopify Customers.
  • Small businesses that want more reporting/segmented lists.
  • Businesses that are upgrading from a service like Constant Contact or Mailchimp.
Less appropriate
  • Customer who are currently using Klaviyo.
  • Business who do not have a Shopify website.
Alex Mills | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Springbot
5.9
WYSIWYG email editor
Springbot
5.7
Dynamic content
Springbot
6.0
Ability to test dynamic content
Springbot
4.2
Landing pages
Springbot
8.2
A/B testing
Springbot
6.0
Mobile optimization
Springbot
5.7
Email deliverability reporting
Springbot
5.7
List management
Springbot
6.0
Triggered drip sequences
Springbot
5.7

Lead Management

Springbot
7.4
Lead nurturing
Springbot
5.7
Lead scoring and grading
Springbot
9.1
Data quality management
Springbot
5.7
Automated sales alerts and tasks
Springbot
9.1

Campaign Management

Springbot
6.0
Calendaring
Springbot
5.7
Event/webinar marketing
Springbot
6.4

Social Media Marketing

Springbot
4.2
Social sharing and campaigns
Springbot
3.8
Social profile integration
Springbot
4.6

Reporting & Analytics

Springbot
6.0
Dashboards
Springbot
6.0
Standard reports
Springbot
6.0
Custom reports
Springbot
6.0

Platform & Infrastructure

Springbot
7.2
API
Springbot
6.0
Role-based workflow & approvals
Springbot
8.2
Customizability
Springbot
7.3
Integration with Salesforce.com
Springbot
7.3
Integration with Microsoft Dynamics CRM
Springbot
7.3
Integration with SugarCRM
Springbot
7.3

Pros

Springbot

  • The demographic data was great. I could see how many males vs. females, ages, income, married, with or without children. It gave me a good idea of who my customers were.
  • Using their tracking URLs in all of our campaigns allowed us to get a better idea of what exactly was driving revenue.
  • Not only could I see top performing products, which I can do within Magento, I could also see top selling categories and colors.
  • I can pull a Coupon Usage report our of Magento, but Springbot gave me additional info like AOV and ROI on those codes.
  • Springbot also gave me a lot of info about our abandoned carts. It shows us which products are most abandoned along with views, conversion rates, etc.
  • Springbot gave us an Instagram Shop page that allowed us to curate social shares and then tie them to products on our site.
Melissa Best | TrustRadius Reviewer

Cons

Springbot

  • After our purchase, I let spring or know that I was currently too busy to implement the system and to put things on hold. They ignored this request and kept charging us a monthly fee without using any of their systems. I have only logged in once. Nothing has been set up. They can see that from their side.
  • After multiple emails back and forth their out was in the user agreement. I never asked for my money back only credit so I can regroup and when I have time get on to implant the systems. They tell me they don't do that.
  • They don't care about any of the customer's needs. They only care about charging you that monthly fee. Terrible bus plan. With enough bad feedback, they will suffer from such a narrow plan.
  • I wish we had actual information about the cons using the system. Unfortunately I was not given the opportunity to do unless I wanted to keep paying while not using the system.
Raymond Smith | TrustRadius Reviewer

Usability

Springbot

Springbot 5.1
Based on 4 answers
Springbot has top navigation that helps me quickly jump from emails to social, and reporting very easily.
Anonymous | TrustRadius Reviewer

Support Rating

Springbot

Springbot 6.0
Based on 3 answers
We have raved about Springbot's support because they always get back with us so quickly. Our rep, Jared has been phenomenal in helping us, always being available to chat with us and explaining some of the metrics with us so we can better understand. He completely handles our ads, checks on them, and lets us know when to update and why.
Alex Mills | TrustRadius Reviewer

Alternatives Considered

Springbot

Springbit is more expensive, more complicated and delivered less.
Anonymous | TrustRadius Reviewer

Return on Investment

Springbot

  • Springbot gave us a better idea of who our customer was. We just launched in January 2015 having been B2B previously. So we weren't really sure who we were marketing to.
  • I only paid $200/month for the service so I didn't waste a ton of money trying it out. They have a 30 day cancellation policy so I wasn't stuck in a year long contract.
  • It was a let down because I had such high hopes of everything it would allow me to do and see with one platform. Give them a couple more years and I think they will work out the kinks.
Melissa Best | TrustRadius Reviewer

Screenshots

Pricing Details

Springbot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Springbot Editions & Modules

Edition
Platform Base Package$199/month1
  1. for up to 5,000 subscribers (includes email marketing, social hub, reporting and dashboards, signup forms, automations, account management, support and onboarding. See website for additional package options.
Additional Pricing Details
See website for pricing calculator for additional pricing options.

Rating Summary

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