What users are saying about
2 Ratings
121 Ratings
2 Ratings
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Score 8 out of 100
121 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

    Sales Force Automation

    8.3

    ConvergeHub

    83%

    Zoho Campaigns

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 9/9 features

    Customer data management / contact management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Workflow management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Territory management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Opportunity management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Contract management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Quote & order management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Interaction tracking

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Channel / partner relationship management

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customer Service & Support

    7.0

    ConvergeHub

    70%

    Zoho Campaigns

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Case management

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Marketing Automation

    9.0

    ConvergeHub

    90%

    Zoho Campaigns

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Lead management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Email marketing

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Project Management

    9.0

    ConvergeHub

    90%

    Zoho Campaigns

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 3/3 features

    Task management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Billing and invoicing management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Reporting

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.0

    ConvergeHub

    80%

    Zoho Campaigns

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Pipeline visualization

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customizable reports

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Customization

    7.5

    ConvergeHub

    75%

    Zoho Campaigns

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 2/2 features

    Custom fields

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    API for custom integration

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Platform

    9.0

    ConvergeHub

    90%

    Zoho Campaigns

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Mobile access

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Security

    9.0

    ConvergeHub

    90%

    Zoho Campaigns

    Feature Set Not Supported
    N/A
    ConvergeHub ranks higher in 1/1 features

    Role-based user permissions

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Email & Online Marketing

    ConvergeHub

    Feature Set Not Supported
    N/A
    7.9

    Zoho Campaigns

    79%
    Zoho Campaigns ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    7.7
    77%
    26 Ratings

    Dynamic content

    N/A
    0 Ratings
    7.1
    71%
    27 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    7.5
    75%
    24 Ratings

    Landing pages

    N/A
    0 Ratings
    8.1
    81%
    19 Ratings

    A/B testing

    N/A
    0 Ratings
    8.6
    86%
    23 Ratings

    Mobile optimization

    N/A
    0 Ratings
    7.6
    76%
    25 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.2
    82%
    38 Ratings

    List management

    N/A
    0 Ratings
    8.5
    85%
    26 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    7.8
    78%
    21 Ratings

    Reporting & Analytics

    ConvergeHub

    Feature Set Not Supported
    N/A
    7.7

    Zoho Campaigns

    77%
    Zoho Campaigns ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    7.7
    77%
    26 Ratings

    Standard reports

    N/A
    0 Ratings
    8.0
    80%
    27 Ratings

    Custom reports

    N/A
    0 Ratings
    7.3
    73%
    23 Ratings

    Pre-Send Testing

    ConvergeHub

    Feature Set Not Supported
    N/A
    9.2

    Zoho Campaigns

    92%
    Zoho Campaigns ranks higher in 6/6 features

    URL Validation

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    Link Tracking

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Image Validation

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Inbox Display

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    Email Accessibility Tools

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    Email Previews

    N/A
    0 Ratings
    9.3
    93%
    3 Ratings

    Attribute Ratings

    • Zoho Campaigns is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    ConvergeHub

    80%
    1 Rating
    8.1

    Zoho Campaigns

    81%
    27 Ratings

    Likelihood to Renew

    ConvergeHub

    N/A
    0 Ratings
    10.0

    Zoho Campaigns

    100%
    1 Rating

    Likelihood to Recommend

    ConvergeHub

    It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
    Prashant Choudhary | TrustRadius Reviewer

    Zoho Campaigns

    Zoho Campaigns syncs contact information with Zoho CRM,
    making it useful. We use Zoho Campaign to manage all of our email marketing
    efforts. It is software that is simple to operate and integrates well with the
    other applications that are part of the Zoho Suite. Target audiences are based
    on geography, demography, and industry. In terms of revenue generation, it is
    the most effective platform available to all organizations that support
    marketing efforts. Currently, we're only utilizing it with a small number of ad
    networks. And we tend to spend more time with people who aren't connected. It's
    hard to segment lists, but our CRM makes it easy.
    Nadim Ahmed Chowdhury | TrustRadius Reviewer

    Pros

    ConvergeHub

    • The dashboards are really good and feature laden.
    • The UI is really intuitive as well as user friendly.
    • Automation of simple tasks as well as the marketing process is really easy.
    • Above all the pricing takes the cake here.
    Prashant Choudhary | TrustRadius Reviewer

    Zoho Campaigns

    • The best thing about this software is its integration with G-suite.
    • It's user interface is so easy that any user can learn it quickly. And it is very easy to operate.
    • It helps users to engage subscribers via various social media platforms.
    • It allows users to compare various email campaigns.
    Anonymous | TrustRadius Reviewer

    Cons

    ConvergeHub

    • Customer support isn't that great, takes a lot of time to respond.
    • Notifications are not on time, i.e. they are delayed and not real time.
    • Lack of integration with other applications.
    Prashant Choudhary | TrustRadius Reviewer

    Zoho Campaigns

    • Zoho should start by throwing this tool in the trash and then recreate it from scratch. There are so many flaws I would be here all year trying to list them all. Start by the fact that creating templates is an absolute nightmare. You'll find over and over again that something that should be easily executed can't be done. It is NOT a plug and play program. Everything is trial and error.
    • The reporting SUCKS bad. It gives you basics, but if you want any real insights... I have to export all my data into my own spreadsheets to compare results from multiple campaigns.
    • Customer service is B.A.D. You'll spend HOURS upon HOURS with a tech support team that knows less than you. The only time anything gets accomplished is when you work with a programmer. BUT, you'll seriously waste 1-2 hours explaining a problem to someone who is only taking notes. You'll get so frustrated when they try to show you how they think it works and you respond with... "I know how this works because I have used it for a year - the problem is that it stopped working the way it always did before. They will argue with you. You will respond accordingly. They will close tickets without resolution. Speaking of tickets, you'll never get one. They say they will take care of it and a week later you will follow-up and no one will have any idea what is going on. You'll start from scratch and be even more frustrated. You will learn to "fix" it on your own or deal with it, broken.
    • After two years, I'm still not sure if my emails even make it to an inbox. When asked, you'll be told that you need to write better subject lines. I call bull****. Don't rely on this product to deliver your email. And don't question Zoho, as it will always be your fault.
    • You can't use this tool to send to ANY group email addresses. You can't even override the system. I have a lot of clients that use info@xxx.com or sales@xxx.com, etc. and I have to send them personal emails since this will not allow them to be sent. They say it is to protect them from getting blacklisted. I call bull**** again.
    • The templates offered by the system are crap - unless you only send holiday emails. Not a large selection of just generic templates. You'll be pulling your hair out trying to use their builder to create your own. In the end, you'll end up sending emails with nothing "pretty" about them.
    Jason Ensign | TrustRadius Reviewer

    Pricing Details

    ConvergeHub

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $9 per user - per month

    ConvergeHub Editions & Modules

    Edition
    Lite$91
    Professional$291
    Premium$591
    1. per user - per month
    Additional Pricing Details

    Zoho Campaigns

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 per month

    Zoho Campaigns Editions & Modules

    Edition
    Standard Plan$3 for 500 contacts1
    Professional Plan$4.5 for 500 contacts1
    Forever Free$0
    Pay as you go$14 for 500 contacts
    1. per month
    2. none
    Additional Pricing Details

    Likelihood to Renew

    ConvergeHub

    No score
    No answers yet
    No answers on this topic

    Zoho Campaigns

    Zoho Campaigns 10.0
    Based on 1 answer
    Because I am a single user organization and the subscription is free for up to 3 users.
    Stacy Venditto | TrustRadius Reviewer

    Alternatives Considered

    ConvergeHub

    ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
    Prashant Choudhary | TrustRadius Reviewer

    Zoho Campaigns

    Zoho Campaigns is not for beginners to email marketing, but it’s an excellent choice for those who want to send out a lot of emails with few restrictions and great reporting. It’s a no-brainer if you’re already a Zoho user, as Campaigns is included in Zoho One subscriptions and integrates nicely with other Zoho apps.
    Alyssa Storm | TrustRadius Reviewer

    Return on Investment

    ConvergeHub

    • It helps increase the overall productivity by automating daily routine tasks.
    • Sales & marketing process becomes easier and more productive.
    • Workflow management is easier.
    • Overall productivity increases many-fold.
    Prashant Choudhary | TrustRadius Reviewer

    Zoho Campaigns

    • It allows us to communicate with all our customers or lists together or individually, and to track how successful our campaigns are.
    • Customer Service is a target area of why we use Zoho Campaigns, and it meets our needs greatly.
    • To date we have not really measured the ROI or impact that Zoho Campaigns has on our marketing efforts but with this product it certainly has the means to do such.
    Jon Porreca | TrustRadius Reviewer

    Screenshots

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