What users are saying about
2 Ratings
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Based on 2 reviews and ratings
121 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 121 reviews and ratings
Feature Set Ratings
Sales Force Automation
8.3
ConvergeHub
83%

Zoho Campaigns
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 9/9 features
ConvergeHub ranks higher in 9/9 features
Customer data management / contact management
9.0
90%
1 Rating

N/A
0 Ratings
Workflow management
9.0
90%
1 Rating

N/A
0 Ratings
Territory management
8.0
80%
1 Rating

N/A
0 Ratings
Opportunity management
9.0
90%
1 Rating

N/A
0 Ratings
Integration with email client (e.g., Outlook or Gmail)
7.0
70%
1 Rating

N/A
0 Ratings
Contract management
8.0
80%
1 Rating

N/A
0 Ratings
Quote & order management
9.0
90%
1 Rating

N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating

N/A
0 Ratings
Channel / partner relationship management
8.0
80%
1 Rating

N/A
0 Ratings
Customer Service & Support
7.0
ConvergeHub
70%

Zoho Campaigns
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Case management
7.0
70%
1 Rating

N/A
0 Ratings
Marketing Automation
9.0
ConvergeHub
90%

Zoho Campaigns
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Lead management
9.0
90%
1 Rating

N/A
0 Ratings
Email marketing
9.0
90%
1 Rating

N/A
0 Ratings
CRM Project Management
9.0
ConvergeHub
90%

Zoho Campaigns
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 3/3 features
ConvergeHub ranks higher in 3/3 features
Task management
9.0
90%
1 Rating

N/A
0 Ratings
Billing and invoicing management
9.0
90%
1 Rating

N/A
0 Ratings
Reporting
9.0
90%
1 Rating

N/A
0 Ratings
CRM Reporting & Analytics
8.0
ConvergeHub
80%

Zoho Campaigns
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Pipeline visualization
8.0
80%
1 Rating

N/A
0 Ratings
Customizable reports
8.0
80%
1 Rating

N/A
0 Ratings
Customization
7.5
ConvergeHub
75%

Zoho Campaigns
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Custom fields
8.0
80%
1 Rating

N/A
0 Ratings
API for custom integration
7.0
70%
1 Rating

N/A
0 Ratings
Platform
9.0
ConvergeHub
90%

Zoho Campaigns
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Mobile access
9.0
90%
1 Rating

N/A
0 Ratings
Security
9.0
ConvergeHub
90%

Zoho Campaigns
Feature Set Not Supported
N/A
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Role-based user permissions
9.0
90%
1 Rating

N/A
0 Ratings
Email & Online Marketing
ConvergeHub
Feature Set Not Supported
N/A

7.9
Zoho Campaigns
79%
Zoho Campaigns ranks higher in 9/9 features
Zoho Campaigns ranks higher in 9/9 features
WYSIWYG email editor
N/A
0 Ratings

7.7
77%
26 Ratings
Dynamic content
N/A
0 Ratings

7.1
71%
27 Ratings
Ability to test dynamic content
N/A
0 Ratings

7.5
75%
24 Ratings
Landing pages
N/A
0 Ratings

8.1
81%
19 Ratings
A/B testing
N/A
0 Ratings

8.6
86%
23 Ratings
Mobile optimization
N/A
0 Ratings

7.6
76%
25 Ratings
Email deliverability reporting
N/A
0 Ratings

8.2
82%
38 Ratings
List management
N/A
0 Ratings

8.5
85%
26 Ratings
Triggered drip sequences
N/A
0 Ratings

7.8
78%
21 Ratings
Reporting & Analytics
ConvergeHub
Feature Set Not Supported
N/A

7.7
Zoho Campaigns
77%
Zoho Campaigns ranks higher in 3/3 features
Zoho Campaigns ranks higher in 3/3 features
Dashboards
N/A
0 Ratings

7.7
77%
26 Ratings
Standard reports
N/A
0 Ratings

8.0
80%
27 Ratings
Custom reports
N/A
0 Ratings

7.3
73%
23 Ratings
Pre-Send Testing
ConvergeHub
Feature Set Not Supported
N/A

9.2
Zoho Campaigns
92%
Zoho Campaigns ranks higher in 6/6 features
Zoho Campaigns ranks higher in 6/6 features
URL Validation
N/A
0 Ratings

9.3
93%
3 Ratings
Link Tracking
N/A
0 Ratings

9.0
90%
3 Ratings
Image Validation
N/A
0 Ratings

9.0
90%
3 Ratings
Inbox Display
N/A
0 Ratings

9.3
93%
3 Ratings
Email Accessibility Tools
N/A
0 Ratings

9.3
93%
3 Ratings
Email Previews
N/A
0 Ratings

9.3
93%
3 Ratings
Attribute Ratings
- Zoho Campaigns is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
ConvergeHub
80%
1 Rating

8.1
Zoho Campaigns
81%
27 Ratings
Likelihood to Renew
ConvergeHub
N/A
0 Ratings

10.0
Zoho Campaigns
100%
1 Rating
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Zoho Campaigns
Zoho Campaigns syncs contact information with Zoho CRM,
making it useful. We use Zoho Campaign to manage all of our email marketing
efforts. It is software that is simple to operate and integrates well with the
other applications that are part of the Zoho Suite. Target audiences are based
on geography, demography, and industry. In terms of revenue generation, it is
the most effective platform available to all organizations that support
marketing efforts. Currently, we're only utilizing it with a small number of ad
networks. And we tend to spend more time with people who aren't connected. It's
hard to segment lists, but our CRM makes it easy.
making it useful. We use Zoho Campaign to manage all of our email marketing
efforts. It is software that is simple to operate and integrates well with the
other applications that are part of the Zoho Suite. Target audiences are based
on geography, demography, and industry. In terms of revenue generation, it is
the most effective platform available to all organizations that support
marketing efforts. Currently, we're only utilizing it with a small number of ad
networks. And we tend to spend more time with people who aren't connected. It's
hard to segment lists, but our CRM makes it easy.
Software Engineer
MazeGeek Technologies BD Ltd.Information Technology & Services, 11-50 employees
Pros
ConvergeHub
- The dashboards are really good and feature laden.
- The UI is really intuitive as well as user friendly.
- Automation of simple tasks as well as the marketing process is really easy.
- Above all the pricing takes the cake here.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Zoho Campaigns
- The best thing about this software is its integration with G-suite.
- It's user interface is so easy that any user can learn it quickly. And it is very easy to operate.
- It helps users to engage subscribers via various social media platforms.
- It allows users to compare various email campaigns.

Verified User
Director in Sales
Real Estate Company, 1-10 employeesCons
ConvergeHub
- Customer support isn't that great, takes a lot of time to respond.
- Notifications are not on time, i.e. they are delayed and not real time.
- Lack of integration with other applications.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Zoho Campaigns
- Zoho should start by throwing this tool in the trash and then recreate it from scratch. There are so many flaws I would be here all year trying to list them all. Start by the fact that creating templates is an absolute nightmare. You'll find over and over again that something that should be easily executed can't be done. It is NOT a plug and play program. Everything is trial and error.
- The reporting SUCKS bad. It gives you basics, but if you want any real insights... I have to export all my data into my own spreadsheets to compare results from multiple campaigns.
- Customer service is B.A.D. You'll spend HOURS upon HOURS with a tech support team that knows less than you. The only time anything gets accomplished is when you work with a programmer. BUT, you'll seriously waste 1-2 hours explaining a problem to someone who is only taking notes. You'll get so frustrated when they try to show you how they think it works and you respond with... "I know how this works because I have used it for a year - the problem is that it stopped working the way it always did before. They will argue with you. You will respond accordingly. They will close tickets without resolution. Speaking of tickets, you'll never get one. They say they will take care of it and a week later you will follow-up and no one will have any idea what is going on. You'll start from scratch and be even more frustrated. You will learn to "fix" it on your own or deal with it, broken.
- After two years, I'm still not sure if my emails even make it to an inbox. When asked, you'll be told that you need to write better subject lines. I call bull****. Don't rely on this product to deliver your email. And don't question Zoho, as it will always be your fault.
- You can't use this tool to send to ANY group email addresses. You can't even override the system. I have a lot of clients that use info@xxx.com or sales@xxx.com, etc. and I have to send them personal emails since this will not allow them to be sent. They say it is to protect them from getting blacklisted. I call bull**** again.
- The templates offered by the system are crap - unless you only send holiday emails. Not a large selection of just generic templates. You'll be pulling your hair out trying to use their builder to create your own. In the end, you'll end up sending emails with nothing "pretty" about them.
Marketing Manager
Rapid POSComputer Software, 11-50 employees
Pricing Details
ConvergeHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$9 per user - per month
ConvergeHub Editions & Modules
Edition
Lite | $91 |
---|---|
Professional | $291 |
Premium | $591 |
- per user - per month
Additional Pricing Details
—Zoho Campaigns
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per month
Zoho Campaigns Editions & Modules
Edition
Standard Plan | $3 for 500 contacts1 |
---|---|
Professional Plan | $4.5 for 500 contacts1 |
Forever Free | $0 |
Pay as you go | $14 for 500 contacts |
- per month
- none
Additional Pricing Details
—Likelihood to Renew
ConvergeHub
No score
No answers yet
No answers on this topic
Zoho Campaigns
Zoho Campaigns 10.0
Based on 1 answer
Because I am a single user organization and the subscription is free for up to 3 users.
Executive Consultant
Venditto ConsultingManagement Consulting, 1-10 employees
Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Zoho Campaigns
Zoho Campaigns is not for beginners to email marketing, but it’s an excellent choice for those who want to send out a lot of emails with few restrictions and great reporting. It’s a no-brainer if you’re already a Zoho user, as Campaigns is included in Zoho One subscriptions and integrates nicely with other Zoho apps.
Senior Designer
Evolve Healthcare MarketingMarketing and Advertising, 11-50 employees
Return on Investment
ConvergeHub
- It helps increase the overall productivity by automating daily routine tasks.
- Sales & marketing process becomes easier and more productive.
- Workflow management is easier.
- Overall productivity increases many-fold.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Zoho Campaigns
- It allows us to communicate with all our customers or lists together or individually, and to track how successful our campaigns are.
- Customer Service is a target area of why we use Zoho Campaigns, and it meets our needs greatly.
- To date we have not really measured the ROI or impact that Zoho Campaigns has on our marketing efforts but with this product it certainly has the means to do such.
Project Support
A1 EnergyRenewables & Environment, 1-10 employees