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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Conversica

    Score4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Conversica provides lead management software for marketing, inside sales and sales groups.

    $1,499

    per installation

    Eclipse

    Score8.3 out of 10
    N/AEclipse is a free and open source integrated development environment (IDE).N/A
    Pricing
    ConversicaEclipse
    Editions & Modules
    Starter Edition
    $1,499
    per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    ConversicaEclipse
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA Conversica subscription includes an unlimited number of seats for marketers, sales reps and managers. Different editions include different levels of functionality to match your needs. The service is a monthly subscription with an annual commitment.—
    More Pricing Information
    Community Pulse
    ConversicaEclipse
    Considered Both Products
    Conversica
    No answer on this topic
    Open Source
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    29 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    29 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    24 Answers
    Best Alternatives
    ConversicaEclipse
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
    Piper the AI SDR by Qualified
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConversicaEclipse
    Likelihood to Recommend
    9.3
    (95 ratings)
    9.9
    (74 ratings)
    Likelihood to Renew
    8.5
    (6 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    8.0
    (3 ratings)
    Support Rating
    8.9
    (73 ratings)
    6.8
    (19 ratings)
    Implementation Rating
    8.1
    (49 ratings)
    -
    (0 ratings)
    User Testimonials
    ConversicaEclipse
    Likelihood to Recommend
    Conversica
    Conversica is an excellent tool if you have a large database of potential students, sales leads, or other forms of potential customers/users. It does not replace human interaction, but instead supplements it - allowing your admissions/sales/retention team to spend their time with those individuals that are in most need of assistance - whether that be because they are "hot leads" for a sale, students with a sincere interest, or customers needing assistance beyond the capabilities of an automatic system.
    Incentivized
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    Open Source
    I think that if someone asked me for an IDE for Java programming, I would definitely recommend Eclipse as is one of the most complete solutions for this language out there. If the main programming language of that person is not Java, I don't think Eclipse would suit his needs[.]
    Incentivized
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    Pros
    Conversica
    • Conversica is great at working low level leads and surfacing those that are in fact interested in your product or service.
    • Conversica is also useful in weeding out leads that are not strong.
    • Since Conversica is sending emails to various prospects, customers and opportunities, it allows sales, account managers, service etc, to focus on other activities, thereby saving time and freeing up resources.
    Incentivized
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    Open Source
    • Eclipse organizes imports well and does a good job presenting different programming languages.
    • Eclipse auto formats source code allowing customization and increased readability.
    • Eclipse reports errors automatically to users rather than logging it to the console.
    • Eclipse has coding shortcuts and auto-correction features allowing faster software development.
    Incentivized
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    Cons
    Conversica
    • The method of standing up campaigns can be a little tedious for administrators because it uses copy/paste of Salesforce Campaign ID instead of just searching for active Salesforce campaigns.
    • Understanding the conversation path options that the AI could take is improving greatly, but can still use some improvements for admin awareness when standing up a new conversation.
    • Understanding what conversation types exist and how they differ from one another is sometimes difficult to self-serv, but the Conversica team is always very good about helping out explaining these.
    Incentivized
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    Open Source
    • While the DB integration is broad (many connectors) it isn't particularly deep. So if you need to do serious DB work on (for example) SQL Server, it is sometimes necessary to go directly to the SQL Server Studio. But for general access and manipulation, it is ok.
    • The syntax formatting is sometimes painful to set up and doesn't always support things well. For example, it doesn't effectively support SCSS.
    • Using it for remote debugging in a VM works pretty well, but it is difficult to set up and there is no documentation I could find to really explain how to do it. When remote debugging, the editor does not necessarily integrate the remote context. So, for example, things like Pylint don't always find the libraries in the VM and display spurious errors.
    • The debugging console is not the default, and my choice is never remembered, so every time I restart my program, it's a dialog and several clicks to get it back. The debugging console has the same contextual problems with remote debugging that the editor does.
    Incentivized
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    Likelihood to Renew
    Conversica
    Tool is extremely powerful but comes with a heavy price tag. As long as we close more than 30 deals with year with Conversica's assistance it will be an easy choice to renew. If we don't we will have to figure out if these funds are best spent in other lead generation places.
    Read full review
    Open Source
    I love this product, what makes it one of the best tool out in the market is its ability to function with a wide range of languages. The online community support is superb, so you are never stuck on an issue. The customization is endless, you can keep adding plugins or jars for more functionalities as per your requirements. It's Free !!!
    Incentivized
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    Usability
    Conversica
    Standalone, it's very easy to use. It becomes a little more complicated when you're working with it as an integration in Salesforce.
    Incentivized
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    Open Source
    It has everything that the developer needs to do the job. Few things that I have used in my day-to-day development 1. Console output. 2. Software flash functionality supporting multiple JTAG vendors like J-LINK. 3. Debugging capabilities like having a breakpoint, looking at the assembly, looking at the memory etc. this also applies to Embedded boards. 4. Plug-in like CMake, Doxygen and PlantUML are available.
    Incentivized
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    Support Rating
    Conversica
    Our account manager and support rep have been extremely helpful in helping us get the system where we wanted it. Given our original use case as a lead qualifier, a lot of the conversations needed to be altered or exceptions created in order to provide the customization we needed. Our AM and support rep were able to accommodate most of our requests and were extremely helpful in working with us on a solution.
    Incentivized
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    Open Source
    I gave this rating because Eclipse is an open-source free IDE therefore no support system is available as far as I know. I have to go through other sources to solve my problem which is very tough and annoying. So if you are using Eclipse then you are on your own, as a student, it is not a big issue for me but for developers it is a need.
    Read full review
    Implementation Rating
    Conversica
    The implementation went smoothly. The only advice I would give for anybody looking to integrate Conversica with Salesforce is to ensure that either you or somebody within your organization has experience with process builder as you'll need to create some processes to force your leads into Salesforce campaigns for the Conversica system to pick them up.
    Incentivized
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    Open Source
    No answers on this topic
    Alternatives Considered
    Conversica
    I haven't looked into many other conversational ai products - we received a solid recommendation about using this and have been happy with the process and experience. Price was also pretty good, so we didn't feel a need to shop around on that front. If things change I'll do that homework, but we're happy for now
    Incentivized
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    Open Source
    The installation, adaptability, and ease of usage for Eclipse are pretty high and simple compared to some of the other products. Also, the fact that it is almost a plug and play once the connections are established and once a new user gets the hang of the system comes pretty handy.
    Incentivized
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    Return on Investment
    Conversica
    • We have found that each conversation type has a different ROI. Some are very hard to report off of, whereas others are easy. this is because some are more built around building awareness of what we offer where they may not purchase it for months down the line.
    • Has helped us to save on salaries. If staff were to try to do the same thing our AI Assistant does, it would take them many hours to be as successful.
    Incentivized
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    Open Source
    • This development environment offers the possibility of improving the productivity time of work teams by supporting the integration of large architectures.
    • It drives constant change and evolution in work teams thanks to its constant versioning.
    • It works well enough to develop continuous server client integrations, based on solid or any other programming principle.
    Incentivized
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    ScreenShots

    Conversica Screenshots

    Screenshot of Dashboard showing an overview of important metrics, like response rates, hot leads and top-performing lead sources