Convio Luminate (discontinued) vs. Mobilize

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Convio Luminate (discontinued)
Score 6.0 out of 10
N/A
Convio Luminate was a nonprofit CRM option acquired by Blackbaud that is currently discontinued, and no longer available.N/A
Mobilize
Score 7.4 out of 10
N/A
Mobilize is an events management and volunteer recruitment platform that connects mission-driven organizations and supporters. Mobilize boasts usage by 2,000+ campaigns, nonprofits, advocacy organizations, labor unions, and more, including Joe Biden (and 19 other Democratic presidential candidates), Human Rights Campaign, Planned Parenthood, NARAL, NextGen America, DNC, DCCC, Sierra Club, Crooked Media, Oxfam, National Education Association (NEA), Service Employees International…
$0
5 users, 5 events
Pricing
Convio Luminate (discontinued)Mobilize
Editions & Modules
No answers on this topic
Limited Starter Account
$0.00
5 users, 5 events
Small organizations (starting price)
$100.00
per month
Mid-sized organizations (starting price)
$500.00
per month
Large organizations (starting price)
$2,000.00
per month
Offerings
Pricing Offerings
Convio Luminate (discontinued)Mobilize
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Convio Luminate (discontinued)Mobilize
Best Alternatives
Convio Luminate (discontinued)Mobilize
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.4 out of 10
Whova
Whova
Score 9.4 out of 10
Medium-sized Companies
Bloomerang CRM
Bloomerang CRM
Score 9.1 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Convio Luminate (discontinued)Mobilize
Likelihood to Recommend
5.0
(2 ratings)
6.7
(2 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Convio Luminate (discontinued)Mobilize
Likelihood to Recommend
Discontinued Products
It does great with donor cultivation processes and the workflow feature is top-notch for automating processes. Where it does a less than stellar job is getting it to work more specifically for your organization. Often times building that kind of special feature costs a significant time and money investment and it is something that is hard to transfer when it's time to move to a new database.
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Bonterra
Mobilize is very well suited to add processes around your non profit activities. Especially to host events and intimate your audience in real time about any new and upcoming events. It also automates the whole process to collect feedback from your audiences. Not so suitable to target new audience for your events.
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Pros
Discontinued Products
  • Luminate takes some of the legwork out of setting up NSPS for nonprofit use of salesforce.
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Bonterra
  • Event RSVP.
  • Automated confirm emails/texts.
  • Integration w/ NGP-VAN tools (EveryAction, Votebuilder).
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Cons
Discontinued Products
  • Big Investment
  • It's a sales program with a donation management overlay so it has some troubles around reporting.
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Bonterra
  • Doesn't help provide top of the funnel audience.
  • Connecting like-minded people to mobilize crowd together for a common cause.
  • The insights can be more actionable.
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Support Rating
Discontinued Products
Support for the product is horrible; often support will have you bouncing between Blackbaud support and Salesforce support and it's very rare either are able to find simple solutions. Most of the time the solutions almost always cost money and hiring consultants which, for a smaller organization, means not being able to achieve proper solutions.
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Bonterra
No answers on this topic
Alternatives Considered
Discontinued Products
Of the databases I have used, Luminate CRM is my least favorite. However, it is powerful and large enough to function adequately for a large nonprofit; I couldn't say the same for some of Blackbaud's smaller products. We definitely need the full Luminate Suite (Luminate Online, Team Raiser, etc.,) to make it work, though - and we're constantly disappointed by the clumsiness of the way all the pieces interact.
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Bonterra
Before using Mobilize, we were handling confirmations using traditional organizing methods. By shifting to Mobilize, we freed up our organizers to focus on new volunteer recruitment and cut our flake rate significantly. We still use EveryAction from NGP-VAN, but we set up Mobilize to interface directly with that system via API.
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Return on Investment
Discontinued Products
  • Uncertain; we have not collected data on this. Our Luminate package is quite expensive, though.
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Bonterra
  • My audience is more aware of upcoming schedule.
  • We get pin pointed feedback on our events.
  • Reduced the TAT to schedule events.
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ScreenShots

Mobilize Screenshots

Screenshot of Public-facing event signup pageScreenshot of Public-facing events feedScreenshot of Organizer dashboardScreenshot of Event creationScreenshot of Cross-promotion between organizationsScreenshot of Event and volunteer stats