Likelihood to Recommend Corrigo is great for managing work orders and PM Schedules. Additionally, if you need to track KPIs, Corrigo's reporting is spot on—with automated reports and notifications, it is one of the strengths of this program. I don't recommend Corrigo for Asset Management, however, which is tricky since the PM Scheduling is such a strength.
Read full review We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
Read full review Pros KPI Reporting: there are some great canned reports that you can utilize but you can also build your own reports using their very simple report writer. Report Notifications: you can set up automatic notifications for reports. Additionally, you can set up schedules for your reports and attach notifications to those report schedules as well. PM Scheduling: you can automate your PM schedules thru Corrigo and set up multiple schedules. Read full review Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need. Simple website - this was important because you want it to load quickly when you are in the office and on the road. Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer. Read full review Cons Asset Management: for such strong PM Scheduling, I would like to see better asset management within this product. Managing users: his isn't the most intuitive process and could be simpler. Support: once they get back to you, they can be very helpful but I find the wait time is too long. Read full review Integration with email marketing Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions). More ability to customize templates (like adding additional artwork, pictures) Read full review Likelihood to Renew It's perfect for our company. We rely on it. Tech support is great. We're very happy.
Read full review Usability It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
Read full review Support Rating Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
Read full review Alternatives Considered We chose Corrigo for the PM Scheduling and Reporting capabilities plus its ability to integrate into other systems and provide a customer portal. This product is superior to others for those reasons. Plus the cost is on point for our size organization. Overall Corrigo was the better choice.
Read full review Easier to use than
Salesforce . More robust than Zoho. More functionality that is easier to learn than both.
Read full review Return on Investment It has helped us automate processes with multiple clients, making us (and them) more efficient PM Scheduling and Reporting has saved us time and resources We've had to figure out a way to manage assets however since Corrigo isn't really great for this. That has cost us extra time and resource. Read full review We are essentially paper free. No paper work orders. We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer. Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture. Read full review ScreenShots