Deltek Costpoint vs. Microsoft Dynamics 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deltek Costpoint
Score 5.8 out of 10
N/A
Deltek Costpoint is an ERP soluftion designed for government contractors built around project management and accounting capabilities.N/A
Microsoft Dynamics 365
Score 7.8 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Pricing
Deltek CostpointMicrosoft Dynamics 365
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Deltek CostpointMicrosoft Dynamics 365
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Deltek CostpointMicrosoft Dynamics 365
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Deltek Costpoint
9.8
5 Ratings
30% above category average
Microsoft Dynamics 365
-
Ratings
Pay calculation10.03 Ratings00 Ratings
Benefit plan administration10.03 Ratings00 Ratings
Direct deposit files10.04 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Deltek Costpoint
9.0
3 Ratings
21% above category average
Microsoft Dynamics 365
7.8
66 Ratings
3% above category average
API for custom integration9.03 Ratings6.751 Ratings
Plug-ins9.03 Ratings00 Ratings
Custom fields00 Ratings8.365 Ratings
Custom objects00 Ratings8.060 Ratings
Scripting environment00 Ratings8.347 Ratings
Security
Comparison of Security features of Product A and Product B
Deltek Costpoint
9.3
7 Ratings
13% above category average
Microsoft Dynamics 365
7.9
61 Ratings
5% below category average
Single sign-on capability10.06 Ratings8.355 Ratings
Role-based user permissions8.66 Ratings7.556 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Deltek Costpoint
2.0
9 Ratings
111% below category average
Microsoft Dynamics 365
-
Ratings
Dashboards2.05 Ratings00 Ratings
Standard reports2.38 Ratings00 Ratings
Custom reports1.89 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Deltek Costpoint
9.2
8 Ratings
19% above category average
Microsoft Dynamics 365
-
Ratings
Accounts payable10.07 Ratings00 Ratings
Accounts receivable10.05 Ratings00 Ratings
Global Financial Support10.03 Ratings00 Ratings
Primary and Secondary Ledgers10.03 Ratings00 Ratings
Journals and Reconciliations8.05 Ratings00 Ratings
Configurable Accounting7.66 Ratings00 Ratings
Standardized Processes9.56 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Deltek Costpoint
9.0
2 Ratings
14% above category average
Microsoft Dynamics 365
-
Ratings
Inventory tracking10.02 Ratings00 Ratings
Automatic reordering7.02 Ratings00 Ratings
Location management9.02 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Deltek Costpoint
9.6
3 Ratings
21% above category average
Microsoft Dynamics 365
-
Ratings
Pricing10.03 Ratings00 Ratings
Order entry10.03 Ratings00 Ratings
Credit card processing7.52 Ratings00 Ratings
Cost of goods sold10.03 Ratings00 Ratings
Order Orchestration10.03 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Deltek Costpoint
9.0
8 Ratings
19% above category average
Microsoft Dynamics 365
-
Ratings
Billing Management8.05 Ratings00 Ratings
Cash and Asset Management10.05 Ratings00 Ratings
Travel & Expense Management9.05 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting9.05 Ratings00 Ratings
Period Close10.05 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Deltek Costpoint
10.0
4 Ratings
27% above category average
Microsoft Dynamics 365
-
Ratings
Budgeting and Forecasting10.04 Ratings00 Ratings
Project Costing10.04 Ratings00 Ratings
Cost Capture10.03 Ratings00 Ratings
Capital Project Management10.02 Ratings00 Ratings
Customer Contract Compliance10.02 Ratings00 Ratings
Project Revenue Recognition10.04 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Deltek Costpoint
10.0
3 Ratings
38% above category average
Microsoft Dynamics 365
-
Ratings
Project Planning and Scheduling10.02 Ratings00 Ratings
Task Insight for Project Managers10.03 Ratings00 Ratings
Project Mobile Functionality10.02 Ratings00 Ratings
Definable Resource Pools10.02 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Deltek Costpoint
10.0
4 Ratings
28% above category average
Microsoft Dynamics 365
-
Ratings
Award Lifecycle Management10.04 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Deltek Costpoint
8.9
3 Ratings
24% above category average
Microsoft Dynamics 365
-
Ratings
Bids Analyzed and Compared8.02 Ratings00 Ratings
Contract Authoring8.02 Ratings00 Ratings
Contract Repository8.02 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated10.02 Ratings00 Ratings
Supplier Management10.02 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Deltek Costpoint
7.0
2 Ratings
7% above category average
Microsoft Dynamics 365
-
Ratings
Risk Repository8.12 Ratings00 Ratings
Control Management7.12 Ratings00 Ratings
Control Efficiency Assessments7.01 Ratings00 Ratings
Issue Detection6.01 Ratings00 Ratings
Remediation and Certification6.01 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Deltek Costpoint
7.9
3 Ratings
14% above category average
Microsoft Dynamics 365
-
Ratings
Transportation Planning and Optimization8.02 Ratings00 Ratings
Transportation Execution Management9.03 Ratings00 Ratings
Trade and Customs Management5.01 Ratings00 Ratings
Fulfillment Management8.03 Ratings00 Ratings
Warehouse Workforce Management8.02 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Deltek Costpoint
8.0
3 Ratings
6% above category average
Microsoft Dynamics 365
-
Ratings
Production Process Design8.03 Ratings00 Ratings
Production Management8.03 Ratings00 Ratings
Configuration Management8.03 Ratings00 Ratings
Work Execution8.03 Ratings00 Ratings
Manufacturing Costs8.02 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Deltek Costpoint
8.0
3 Ratings
10% above category average
Microsoft Dynamics 365
-
Ratings
Forecasting8.03 Ratings00 Ratings
Inventory Planning8.03 Ratings00 Ratings
Performance Monitoring8.03 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Deltek Costpoint
7.9
3 Ratings
9% above category average
Microsoft Dynamics 365
-
Ratings
Proposal Management7.03 Ratings00 Ratings
Product Master Data Management8.03 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Deltek Costpoint
-
Ratings
Microsoft Dynamics 365
7.9
69 Ratings
3% above category average
Customer data management / contact management00 Ratings8.768 Ratings
Workflow management00 Ratings7.266 Ratings
Territory management00 Ratings8.250 Ratings
Opportunity management00 Ratings8.362 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.665 Ratings
Contract management00 Ratings8.351 Ratings
Quote & order management00 Ratings8.347 Ratings
Interaction tracking00 Ratings7.159 Ratings
Channel / partner relationship management00 Ratings7.550 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Deltek Costpoint
-
Ratings
Microsoft Dynamics 365
6.9
54 Ratings
8% below category average
Case management00 Ratings7.950 Ratings
Call center management00 Ratings8.044 Ratings
Help desk management00 Ratings4.948 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Deltek Costpoint
-
Ratings
Microsoft Dynamics 365
7.8
66 Ratings
3% above category average
Lead management00 Ratings8.460 Ratings
Email marketing00 Ratings7.261 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Deltek Costpoint
-
Ratings
Microsoft Dynamics 365
7.7
63 Ratings
1% above category average
Task management00 Ratings7.358 Ratings
Billing and invoicing management00 Ratings7.543 Ratings
Reporting00 Ratings8.352 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Deltek Costpoint
-
Ratings
Microsoft Dynamics 365
8.8
64 Ratings
14% above category average
Forecasting00 Ratings9.154 Ratings
Pipeline visualization00 Ratings9.160 Ratings
Customizable reports00 Ratings8.363 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Deltek Costpoint
-
Ratings
Microsoft Dynamics 365
7.9
36 Ratings
8% above category average
Social data00 Ratings8.335 Ratings
Social engagement00 Ratings7.536 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Deltek Costpoint
-
Ratings
Microsoft Dynamics 365
7.5
55 Ratings
5% above category average
Marketing automation00 Ratings7.655 Ratings
Compensation management00 Ratings7.528 Ratings
Platform
Comparison of Platform features of Product A and Product B
Deltek Costpoint
-
Ratings
Microsoft Dynamics 365
8.3
47 Ratings
10% above category average
Mobile access00 Ratings8.347 Ratings
Best Alternatives
Deltek CostpointMicrosoft Dynamics 365
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.3 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Deltek CostpointMicrosoft Dynamics 365
Likelihood to Recommend
1.0
(11 ratings)
7.8
(88 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(20 ratings)
Usability
1.0
(3 ratings)
8.0
(18 ratings)
Support Rating
1.0
(2 ratings)
7.9
(11 ratings)
Online Training
-
(0 ratings)
7.5
(2 ratings)
Implementation Rating
-
(0 ratings)
9.2
(4 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
3.9
(3 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Deltek CostpointMicrosoft Dynamics 365
Likelihood to Recommend
Deltek, Inc.
Deltek Costpoint is the most frustrating and clunkiest software I've ever used, and I've been using software for 30 years. The interface appears to have been developed before the internet and HTML and does not appear to use any modern widgets made for HTML. Every button click or menu selection requires a pause while something else loads. Our employees waste much time trying to figure out (what should be) simple tasks, and I've spoken with nobody in our company that likes the software. We've had trainings on Costpoint, but people still have issues constantly.
Read full review
Microsoft
All told, if it hadn't been for the fact that we were testing it with both employees who knew CRM lingo and those who were new, we wouldn't have found such an issue. The program itself can be very useful for people who already manage CRMs, who know how to use them, who know how to run and manage employees on them, namely because of the "one-stop-shop" concept in data visibility. When it came down to it though, if you have high-turnover, then this product will devolve into only being used for it's base components. Down the middle, we found that the people who'd been in marketing for 4-5 years fell into the product easily because of the way it was written. Everyone before that, with novice experience, thought it was written like a textbook for a graduate class - little to no leeway if you don't happen to know one specific term
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Pros
Deltek, Inc.
  • I love how you can cut a check and it opens a PDF version so it can be saved for retention at a later date if needed.
  • I love how you can research vendor history different ways. It allows you to input a range or just enter one at a time.
  • I also love that there are tons of reports that can be run to help with any projects.
Read full review
Microsoft
  • Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
  • Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
  • Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
  • Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
  • Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.
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Cons
Deltek, Inc.
  • Customer Care - this is probably the one area that needs the most work.
  • Quality Control Testing - if this area had a higher level of detail prior to releasing updates, it might mitigate the number of patches required for customers.
  • Cloud Based Product doesn't work for every customer. Get multiple references before considering moving to the cloud offering.
Read full review
Microsoft
  • Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
  • The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
  • The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
  • Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
  • Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
  • New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
  • Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
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Likelihood to Renew
Deltek, Inc.
No answers on this topic
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
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Usability
Deltek, Inc.
It is the most unintuitive system I have ever used. No one understands it right off the bat and the documentation doesn't help much.
Read full review
Microsoft
My review can help others to choose the correct CRM like Microsoft Dynamics 365 CRM. I see lots of great things in Microsoft Dynamics 365 that make your business easy and smooth also MS allows users to customize the software according to their needs. So Thought I should share my experience with others.
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Support Rating
Deltek, Inc.
The software is so huge and clunky that I wouldn't know how to ask for support. Here is my example of support needed: "Hello, I'm filling out my timesheet like I have been doing every day for years, and suddenly this error message came up that says "Error: 6HX7: PLC not available". I just made that up as an example of the cryptic error messages, but what is that telling me?
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Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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Implementation Rating
Deltek, Inc.
No answers on this topic
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Alternatives Considered
Deltek, Inc.
  • Deltek Costpoint was able to provide a few more dimensions than ADP and is better prepared for larger international integration.
  • DATABASICS can meet our dimension needs and provide the same services as Deltek Costpoint at a much lower cost.
Read full review
Microsoft
Salesforce has more desirable functions than Microsoft Dynamics 365, at a competitive price. Its user interface is far more superior, it has more customization, easier customization, and out of the box it is more pleasing to the eye and to the end user. If the client doesn't have a deep-rooted connection with Microsoft I wouldn't leap to Dynamics 365.
Read full review
Contract Terms and Pricing Model
Deltek, Inc.
No answers on this topic
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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Professional Services
Deltek, Inc.
No answers on this topic
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Return on Investment
Deltek, Inc.
  • Costpoint has made it possible for our business to get our invoices paid quickly and on time
  • Costpoint has made it possible for our business to get a ISO audits cleared every year
  • Costpoint has made it possible for our business to always setup projects in a standardized manner that either meets or goes beyond the industry standards.
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Microsoft
  • It is hard to say, the reason why we are using Microsoft Dynamics CRM is because it is provided to us for free.
  • It could be worthwhile to investigate whether an alternative CRM (even though paid) can be used to boost the ROI
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ScreenShots

Deltek Costpoint Screenshots

Screenshot of Once a new project has been set up, you are able to link the project to the existing opportunity.Screenshot of Instead of being reactive, the solution’s workforce analytics helps users answer questions about the workforce and planning before hitting a talent shortage. It also helps individuals manage their employees efficiently by streamlining processes.Screenshot of Costpoint’s manufacturing solution links the entire manufacturing process together, automating and streamlining processes, while capturing and monitoring data down to the project level with seamless integration to the financials.Screenshot of With Costpoint’s procurement solution, users have access to real-time data to view company time spent and purchase orders. Individuals can set up dashboards to see what has been ordered, received, and posted. This enables companies to remain organized and be able to analyze information throughout the procurement process.Screenshot of Costpoint’s accounting solution enables users to view and analyze financial trends by the fiscal year through a single dashboard.Screenshot of Project Managers can look across the board at their projects to get a real-time view of all of their projects, in one comprehensive dashboard.