What users are saying about
5 Ratings
5 Ratings
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Score 7.9 out of 100
25 Ratings
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Score 8.4 out of 100

Attribute Ratings

  • Firebase Crashlytics is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.7

Countly

77%
4 Ratings
9.0

Firebase Crashlytics

90%
5 Ratings

Support Rating

7.0

Countly

70%
2 Ratings

Firebase Crashlytics

N/A
0 Ratings

Likelihood to Recommend

Countly

Whether you're planning to include it into a website or a mobile application, this arrangement is simple to implement. The best feature has to be its superb "division," which allows you to delve deeper into your data without using SQL-like queries. On Ubuntu, the free "group version" can act organically aided.
Nicolas Van Levi Buenviaje | TrustRadius Reviewer

Firebase Crashlytics

Crashlytics is almost a defacto standard in the Android world for tracking crashes in the field. I've used it on the last 4 Android projects I've been on.It's not as helpful on iOS' stacktraces but I'm not sure if anything would be better because iOS stack traces are from ObjC code which is not as useful as Java stacktraces.
Ken Yee | TrustRadius Reviewer

Pros

Countly

  • Open-source and Self-hosted - Countly can be completely self-hosted, which makes it really easy to offset costs of a competing service like Segment or Mixpanel for early-stage companies.
  • A large number of SDKs and platform support - Countly provides fairly comprehensive support for mobile applications and general tracking. As a result, it's pretty easy to create comprehensive tracking of events for any company.
  • Custom queries, access to data - You have instant access to data and extensive customizability which makes this platform fairly easy to use for any purpose of user and market tracking.
Fedor Paretsky | TrustRadius Reviewer

Firebase Crashlytics

  • Detecting Crashes
  • Showing backtraces to the exact line of code causing the crash
  • Fine-grained Notifications
Ben Gelsey | TrustRadius Reviewer

Cons

Countly

  • The UI is not the best
  • Documentation- hard to find what you're looking for sometimes
Anonymous | TrustRadius Reviewer

Firebase Crashlytics

  • An easier way to understand app version adoption rates alongside crashes.
  • I feel like the platform keeps trying to become more of an all encompassing analytics platform and should stick at what it does best—crash monitoring.
  • Now that it has been acquired by Google, I hope things like navigation and implementation don't become more cumbersome as has been the recent case with Google Analytics.
Anonymous | TrustRadius Reviewer

Pricing Details

Countly

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 per month per data point

Countly Editions & Modules

Edition
Countly Enterprise EditionPersonalized Plans1
Countly Community EditionFree Forever
  1. per month per data point
  2. none
Additional Pricing Details
Customizable, with free Community Edition (free forever) and free Enterprise Edition trial (free for 1 Month).

Firebase Crashlytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Firebase Crashlytics Editions & Modules

Additional Pricing Details

Support Rating

Countly

Countly 7.0
Based on 2 answers
Countly practically does everything you need it to do. However, it can have challenges of its own sometimes.
Anonymous | TrustRadius Reviewer

Firebase Crashlytics

No score
No answers yet
No answers on this topic

Alternatives Considered

Countly

Countly have two main elements that make it the better option. First is open sourced so you can edit with code new options and new events, also you can use a variety of plugins depending of the necessities of the users and the objectives of every analysis. The second characteristic is that is very easy to use and even if is open source and the code could seem complex everything is very intuitive.
Carlos David González Vargas | TrustRadius Reviewer

Firebase Crashlytics

BuddyBuild's crash reporting tool is a far cry from Crashlytics, and the interface is also not nearly as good.
Steven Hong | TrustRadius Reviewer

Return on Investment

Countly

  • It is great for beginners!
  • It is simple to use!
  • It can be integrated with other apps such as Ubuntu.
Nicolas Van Levi Buenviaje | TrustRadius Reviewer

Firebase Crashlytics

  • Event tracking helps us identify issues in real time
Junu Kang | TrustRadius Reviewer

Screenshots

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