You can count on Countly (sometimes!)
July 19, 2022

You can count on Countly (sometimes!)

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Countly

I was looking for deeper analytics for my products and Countly allowed me to do just that. More specifically I used it to understand how my users engage with my content, how they engage with my sales page and where, if anywhere I can improve. And then I track the improvements.
  • Detailed analytics
  • Exploring user behaviour
  • Applying custom events
  • Lacks some customization features
  • Slow at times
  • Expensive
  • Interaction Analytics
  • Event captures
  • Behavioural analytics
  • Allowed me to understand my customer on a deeper level
  • Allowed me to tweak my content and sales pages
  • Allowed me to better understand my target market.

Do you think Countly delivers good value for the price?

No

Are you happy with Countly's feature set?

Yes

Did Countly live up to sales and marketing promises?

Yes

Did implementation of Countly go as expected?

Yes

Would you buy Countly again?

No

Countly will help you with your customer analytics, and allow you to get a deeper sense of how your customers engage with your content and your products and website overall. But if you’re looking for some customization behind what they can provide, it might not be the most appropriate software for you to use.