How to get to know your clients
March 03, 2022

How to get to know your clients

Carlos David González Vargas | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Countly

We use it to check the user behavior in our web page, we wanted to know what where the main interactions of the users and know the flows of the page in an easy way. Learning that we could check and improve everything in our page for a more satisfactory experience.
  • Analytics
  • Show customer behavior
  • Create events
  • Web interface
  • Not accesible for some countries
  • Premium is very expensive
  • Customer behavior
  • Analytics
  • Open-source
  • Know user behavior
  • Profit from knowing the clients
  • Lost money for the premium version
Countly have two main elements that make it the better option. First is open sourced so you can edit with code new options and new events, also you can use a variety of plugins depending of the necessities of the users and the objectives of every analysis. The second characteristic is that is very easy to use and even if is open source and the code could seem complex everything is very intuitive.

Do you think Countly delivers good value for the price?

Not sure

Are you happy with Countly's feature set?

Yes

Did Countly live up to sales and marketing promises?

Yes

Did implementation of Countly go as expected?

Yes

Would you buy Countly again?

Yes

Adobe PhotoShop, Adobe Dreamweaver, Adobe Creative Cloud Express (formerly Adobe Spark)
Is very useful for small business that are starting, that way they can understand the needs of their customers in a small scale and in a simple way. It also works for big companies to focus their attention in certain products. Is not that useful for reviews or art-related themes.