Countly vs Kochava

Likelihood to Recommend

Countly is wonderful. It mhas affordable options for startups that are experimenting with event and market-tracking services that can't afford more expensive services but do have the cloud credits to operate Countly. For later-stage companies that have the money, but not the time to set up a service like this, a service like Amplitude, Segment, or Mixpanel may be a better alternative.

Read full review

Fedor Paretsky

Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

View all 2 answers on this topic

We prefer other attribution platforms other than Kochava, since Kochava has poor visibility, it is not user friendly and does not provide detailed reports

Read full review

Verified User

Account Manager in Marketing

Marketing & Advertising Company, 51-200 employees

View all 2 answers on this topic

Pros

Great tool for mobile and web analytics
Open source

Read full review

Verified User

Director in Marketing

Internet Company, 51-200 employees

View all 2 answers on this topic

Tracking of clicks, views, add to cart, order etc. Across various marketing channels.
Attribution of channels basis last click, first click etc.
Analytics, Insights, user CAC and LTV etc.

Read full review

Verified User

Vice-President in Marketing

Internet Company, 51-200 employees

View all 2 answers on this topic

Cons

Bad UI - The UI is quite outdated and poorly designed, which was one of the principal reasons for us moving away from Countly.
Some poor documentation - 3rd-party documentation and tutorials for some of their mobile SDKs are better than Countly's own documentation.
Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel.

Read full review

Fedor Paretsky

Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

View all 2 answers on this topic

Hard to pull reporting
often tracking issues, and advertisers seem to have a hard time integrating
lack of visibility on many events, and poor fraud detection

Read full review

Verified User

Account Manager in Marketing

Marketing & Advertising Company, 51-200 employees

View all 2 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Kochava 3.0

Based on 1 answer

Not user friendly, poor reporting.

Read full review

Verified User

Account Manager in Marketing

Marketing & Advertising Company, 51-200 employees

View all 1 answers on this topic

Support Rating

Countly 7.0

Based on 1 answer

Countly practically does everything you need it to do. However, it can have challenges of its own sometimes.

Read full review

Verified User

Director in Marketing

Internet Company, 51-200 employees

View all 1 answers on this topic

Kochava 6.4

Based on 2 answers

They have been a bit slow in responding, that's the only reason for the low rating. Otherwise, they are smart and helpful.

Read full review

Verified User

Vice-President in Marketing

Internet Company, 51-200 employees

View all 2 answers on this topic

Alternatives Considered

Matomo has poor integrations and SDK support compared to Countly. It is also significantly harder to set up compared to Countly. There have also been complaints about Matomo having security flaws. Additionally, Matomo seemed to lack common analytics platform features, like segmentation, and tracking/downloading raw data. These features are very easy to use in Countly and are usually a necessity for most companies.

Read full review

Fedor Paretsky

Co-Founder/CEO

aspace, Inc.Computer Software, 1-10 employees

View all 2 answers on this topic

Kochava is good from pricing point of view when you scale up. Both are equal in terms of core features and attribution. However, UI wise AppsFlyer is better.

Read full review

Verified User

Vice-President in Marketing

Internet Company, 51-200 employees

View all 2 answers on this topic

Return on Investment

Positive: in-depth analysis
Negative: lack of documentation

Read full review

Verified User

Director in Marketing

Internet Company, 51-200 employees

View all 2 answers on this topic

We have had issues with quality due to the poor reporting
Lost several opportunities based on lack of visibility
not user friendly dashboard, and therefore harder to use than other common platforms

Read full review

Verified User

Account Manager in Marketing

Marketing & Advertising Company, 51-200 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Countly Editions & Modules

On-premise Edition

Countly Enterprise Edition	Please ask¹

per installation

SaaS Edition

Countly Cloud Edition	$125¹

per 500K API calls

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Kochava Editions & Modules

—

Additional Pricing Details

—

Countly

Kochava

Pros

Cons

Usability

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Countly Editions & Modules

On-premise Edition

SaaS Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Kochava Editions & Modules

Additional Pricing Details

Add comparison