Courseplay Cloud Learning vs. Intellum

Courseplay was a good tool for delivery professional development training to school district staff over the internet. We were able to get through our annual courses in 2020 and 2021 with little difficulty. I would not use Courseplay for regular or more formal meetings. For our purposes, the cost was pretty minimal.

Incentivized

Intellum leads the field in reporting; something I didn't even know I really needed/wanted until we purchased this LMS. While I realize that most Learning Management Systems are designed to support online, auto-assigned content for people to complete on a device, 80% (sometimes more) of our training is delivered in person (we are a quarry company, and our learners do much better with Instructor Led Training). Sometimes it is difficult to find a workaround in Intellum that allows us the flexibility and consistency we require for managing our in-person learning needs.

Incentivized

• Accessibility on any device.
• Detailed user and activity reports.
• Teaching content online via video.

Incentivized

• Easy to use interface. The quick options to add content to pages, and drag and drop organization, makes it easy for anyone to jump in and start adding information.
• Intellum is not just mobile responsive but mobile-friendly. This makes it super easy for people to view our content anywhere they are, any time they want.
• Intellum support is always quick to respond when we have questions or need help tweaking our setup. They also have a robust selection of self-service training courses available.

Incentivized

• APIs only available upon request.
• Does not mesh well with Tableau.
• Android app is not always reliable.

Incentivized

• I think that Intellum can greatly improve the functionality of inactive courses existing in the tool in itself.
• Reporting is unreliable in Intellum which most of the time requires a lot of manipulation and scrubbing to obtain sufficient information.
• There is no exact idea of how long the time will be taken to tackle any issue encountered when service tickets are soared.

Incentivized

Most of our needs are met with this platform currently and the customer service has been excellent.

Incentivized

The system has changed since I started using it and it has become more intuitive. As a user and admin, I find that it is fairly easy to navigate.

Incentivized

The customer support team is always very helpful and responsive, as is our CSM who goes above and beyond to help us with issues and questions that we have

Incentivized

Very satisfied with the support we received from our CSM and team

Incentivized

Courseplay has features that are designed specifically for content-delivery and educational situations. Zoom and other video chat applications don't offer features like gamification or user reports. The cost per user is also relatively low compared to similar services. A higher ownership cost would have probably driven us to make something like Zoom or WebEx work instead.

Incentivized

Intellum is in a class of its own. With the good referrals, I got from colleagues in my industry, I was aware that certain processes would be made easier by this software, and we were right. I have seen the positives that have come from this software. It easily takes the cake over its competitors!

Incentivized

• We were able to deliver training courses in about 80% of the time vs in-person.
• Free trial period allowed us to evaluate without risk.
• Employees with proper training perform better.

Incentivized

• The biggest impact Intellum has had on hc1 would be the space for learner engagement. I still have to work hard to direct our clients to the LMS (link from our hc1 solution) but when they do - they love it!
• Since the pandemic in 2019, hc1 also has noticed a big up tick in the usage of LMS from our clients because of the need for virtual learning.

Incentivized