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Coveragebook vs. MutualMind (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coveragebook

    Score9.8 out of 10
    N/ACoveragebook is an online PR solution that automates the compilation of PR coverage books. Users input the url links of their online PR coverage, and Coveragebook pulls in screenshots, as well as website visits, social shares & Domain Authority from sources like SimilarWeb & Moz. Users can customize each coverage book by choosing to show/hide metrics, apply high impact backgrounds, add their own commentary, and then share online or print. Coveragebooks also stores all past…N/A

    MutualMind (discontinued)

    Score5.6 out of 10
    N/AMutualMind was an enterprise listening platform with engagement and publishing features and analytics, that is now discontinued after the company's acquisition in 2016.

    $1,000

    per month

    Pricing
    CoveragebookMutualMind (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CoveragebookMutualMind (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CoveragebookMutualMind (discontinued)
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    Help a Reporter Out (HARO)
    Score5 out of 10
    Mention
    Score8 out of 10
    Medium-sized Companies
    Cision Communications Cloud
    Score8 out of 10
    Mention
    Score8 out of 10
    Enterprises
    Meltwater
    Score7.6 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CoveragebookMutualMind (discontinued)
    Likelihood to Recommend
    9.4
    (5 ratings)
    7.3
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (1 ratings)
    Usability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    7.3
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    CoveragebookMutualMind (discontinued)
    Likelihood to Recommend
    Coveragebook
    Coveragebook is very well suited to preparing client reports. Links make it easy for clients to share the coverage within their companies by forwarding a link. The PDF reports also look great. There is an option to provide all the pages of a piece of coverage, or just the first, which is nice when a client is on one page of a multi-page article or product roundup. This way they don't have lots of extra pages that don't feature their product or brand.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Pros
    Coveragebook
    • Makes a presentable looking PDF of media coverage
    • Allows users to edit and add information like coverage impressions as needed
    • Enables you to customize your report (including all pages of coverage, just the first page, uploading your own screenshot, editing metrics, adding client logo, etc.)
    Incentivized
    Read full review
    Discontinued Products
    • MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.
    Read full review
    Cons
    Coveragebook
    • The design template is relatively standard and doesn't leave much room for change.
    • The Coveragebook team is still working on how to improve the social share reporting function.
    Incentivized
    Read full review
    Discontinued Products
    • MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.
    Read full review
    Likelihood to Renew
    Coveragebook
    No answers on this topic
    Discontinued Products
    Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)
    Read full review
    Usability
    Coveragebook
    No answers on this topic
    Discontinued Products
    As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.
    Read full review
    Reliability and Availability
    Coveragebook
    No answers on this topic
    Discontinued Products
    During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.
    Read full review
    Performance
    Coveragebook
    No answers on this topic
    Discontinued Products
    The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.
    Read full review
    Support Rating
    Coveragebook
    I have had a few questions while using Coveragebook, some of which were answered in the FAQs, but others were not. I emailed customer support and had responses within one business day. (I'm in California and Coveragebook is in the UK, I believe.) All questions were answered to my satisfaction quickly.
    Incentivized
    Read full review
    Discontinued Products
    MutualMind has always been quick to address any issues or questions we have.
    Read full review
    Implementation Rating
    Coveragebook
    No answers on this topic
    Discontinued Products
    Not really...MutualMind was very professional and helped with all stages of our setup and implementation.
    Read full review
    Alternatives Considered
    Coveragebook
    We used to build coverage reports from scratch in PPT or send coverage links or PDFs of each piece of news to clients. Coveragebook is the first formal media coverage platform that we have used, and it suits all of our needs. It helps us save time, create great-looking reports, and present clients with detailed data about their media coverage.
    Incentivized
    Read full review
    Discontinued Products
    As mentioned before, Radian6 and Sysomos Heartbeat.
    Read full review
    Return on Investment
    Coveragebook
    • Quick and efficient tool to visually show the articles/webpages our company is mentioned in with high-level data for each site.
    Incentivized
    Read full review
    Discontinued Products
    • By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.
    Read full review
    ScreenShots