AVImark is a cloud-hybrid veterinary practice management software from Covetrus. Covetrus was spun off as a separate veterinary technology company from Henry Schein in early 2019.
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Doodle
Score 8.5 out of 10
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Doodle is appointment scheduling software from the Swiss company of the same name.
AVImark works for us. Yes, there are times when we wish it could do this or do that, but overall, it does exactly what we need it to. It is easy to use and easy to teach to people with no knowledge of any vet software and it is pretty user-friendly as well.
Doodle is great when you need to coordinate dates among a group and don't want to send a bunch of group emails or texts. It allows a number of dates to be proposed and the group can easily see those dates that are most preferred. If you need to do something more complex than that it may not be your tool.
Doodle allows you to view multiple meeting times simultaneously. I may never have 100% of my team available, but I can see that I have three other options with 90% availability.
Doodle is a free resource that doesn't require users to create an account or exist in a network. I simply send the link and see the responses.
Doodle notifies you as people respond, making the scheduling process quick and easy. Also, you can confirm a time through the software!
I wish that it offered more options in backgrounds, characters and props without having an additional cost, but that is to be expected.
I would like an easier way to add my own fonts, characters , props etc, because I am a new learner this may not be an issue as I get more familiar with the software.
I don't like all the sales emails I received trying to upgrade or add to my purchase.
I find the program to be very user-friendly. This is software that is easy to use and understand. There are a number of shortcut keys that make it even easier to use. When teaching AVImark to new employees with zero veterinary experience, they pick up how to use AVImark quickly.
Doodle has customer service support available as needed, but honestly, it is so easy to use that I have rarely had to seek support. They are always a click away and responsive to resolving any need or to clarify the next best step to using Doodle to meet my needs.
AVImark is not a monthly subscription, so costs are overall cheaper. Also, exit barriers are high for this type of product. It would be difficult to retrain an entire hospital on a new system and work through the transition period.
For the same reasons noted previously, Doodle allows for the organizer to ultimately select/accept the time that works for them. Many competitors only allow you to show available times and the appointment goes directly into the organizer's calendar. I typically prefer to have a bit more control over that. Also, visually Doodle is more intuitive in how you schedule appointments than Calendly. I think Calendly tries to get a bit too cute with their interface instead of sticking to a more standard, familiar calendar interface when setting an appointment.
Improved efficiency by avoiding the slow and inefficient process of emailing back and forth to set meeting dates and times.
Allows for more informed decisions regarding meetings or making decisions, as all options can be laid out visually in a way that isn't possible in an email.
