CrazyCall vs. Datatrack Eclipse CMS4
CrazyCall vs. Datatrack Eclipse CMS4
Product | Rating | Most Used By | Product Summary | Starting Price |
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CrazyCall | Mid-Size Companies (51-1,000 employees) | CrazyCall is a cloud-based app that is designed to help contact centers and sales teams boost the performance of their outbound and inbound projects. CrazyCall requires no download or technical skills. According to the vendor, users can start making and receiving calls directly in their browser within minutes of creating their account. With the automatic dialer, users no longer need to dial numbers manually. Users can also set rules to efficiently manage their outbound and inbound queue… | $10 per user / month | |
Eclipse CMS4 | N/A | Eclipse CMS4 is a call management system from Datatrack, a UK-based software development company. Eclipse CMS4 assists with capacity management, performance monitoring, call accounting, and other tasks related to telephony efficiency. | N/A |
CrazyCall | Datatrack Eclipse CMS4 | |||||||||||||||
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Editions & Modules |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Plans priced per user / month. Exclusive of connection costs. Competitive rates available. | — | ||||||||||||||
More Pricing Information |
CrazyCall | Datatrack Eclipse CMS4 | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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CrazyCall | Datatrack Eclipse CMS4 | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CrazyCall | Datatrack Eclipse CMS4 | |
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Likelihood to Recommend | 8.8 (3 ratings) | 8.0 (2 ratings) |
CrazyCall | Datatrack Eclipse CMS4 | |
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Likelihood to Recommend | CrazyCall | Datatrack |
Pros | CrazyCall | Datatrack |
Cons | CrazyCall | Datatrack |
Alternatives Considered | CrazyCall | Datatrack |
Return on Investment | CrazyCall | Datatrack |
ScreenShots | CrazyCall Screenshots |