What users are saying about
1 Ratings
2 Ratings
1 Ratings
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Score 8 out of 100
2 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

CrazyCall

If you are looking for an easy and affordable call service to increase the productivity of your sales team, then look no further than CrazyCall. It has all the basic features that a sales member could need: quick dialing, recording, automatic logging and tracking of calls, and reporting. If you are looking for a call service to integrate with your CRM, then be sure to do your homework and ask to see if CrazyCall has the ability to integrate with your CRM.
Adam Montgomery | TrustRadius Reviewer

Ringostat

Ringostat is a perfect all-in-one solution for companies that have more than 20,000 visits on their website per month.This service can help with:- call tracking service and tracking sources of your calls.- organizing virtual PBX with the voice menu and workspace for managers.- providing analytics of manager's efficiency in working with calls.
Roman Yarovyi | TrustRadius Reviewer

Feature Rating Comparison

Contact Center Software

CrazyCall
7.5
Ringostat
Agent dashboard
CrazyCall
6.0
Ringostat
Validate callers
CrazyCall
7.0
Ringostat
Outbound response
CrazyCall
8.0
Ringostat
Call forwarding
CrazyCall
8.0
Ringostat
Click-to-call (CTC)
CrazyCall
9.0
Ringostat
Warm transfer
CrazyCall
8.0
Ringostat
Predictive dialing
CrazyCall
7.0
Ringostat
Interactive voice response
CrazyCall
7.0
Ringostat
REST APIs
CrazyCall
7.0
Ringostat
Call scripts
CrazyCall
8.0
Ringostat
Call tracking
CrazyCall
9.0
Ringostat
Multichannel integration
CrazyCall
7.0
Ringostat
CRM software integration
CrazyCall
7.0
Ringostat

Workforce Optimization (WFO)

CrazyCall
5.4
Ringostat
Inbound call routing
CrazyCall
4.0
Ringostat
Omnichannel inbound routing
CrazyCall
4.0
Ringostat
Recording
CrazyCall
8.0
Ringostat
Quality management
CrazyCall
7.0
Ringostat
Call analytics
CrazyCall
5.0
Ringostat
Historical reporting
CrazyCall
5.0
Ringostat
Live reporting
CrazyCall
5.0
Ringostat
Customer surveys
CrazyCall
6.0
Ringostat
Customer interaction analytics
CrazyCall
5.0
Ringostat

Pros

CrazyCall

  • One-click dialing directly from the computer is definitely a strength.
  • Local numbers used in dialing to increase the number of connections is an asset.
  • The pricing is a plus. It is one of the most affordable calling tools on the market.
Adam Montgomery | TrustRadius Reviewer

Ringostat

  • Calltracking service. You can track sources of your calls (ads campaigns), also you can set up calls as goals in Google Analytics.
  • Virtual PBX service. You can set up your own call center with voice menu for different schemes of routing calls.
  • Works with your CRM. You can get all the info about your client from the CRM right before the call.
  • Integrates with different services. You have ready integrations for Google Analytics and amoCRM.
  • Rich API. You can build your custom solution with simple API.
  • Productivity reports. You have all analytics about work of your managers and track their personal efficiency.
Roman Yarovyi | TrustRadius Reviewer

Cons

CrazyCall

  • Inbound call functionally is still limited and not something that my team utilizes.
  • The reporting features for the some of the lower pricing tiers are very limited.
  • Downloading reports from the cloud can be quite slow at times.
Adam Montgomery | TrustRadius Reviewer

Ringostat

  • Lacking of full support for end-to-end analytics.
  • Price. It might be expensive for small companies with a not so huge amount of traffic.
Roman Yarovyi | TrustRadius Reviewer

Alternatives Considered

CrazyCall

CrazyCall integrated with our CRM better than the other competitors. The integration was seamless and offered exactly what we were looking for. Some of the other competitors that we were evaluating were not able to integrate with our CRM in the same manner. That is why we ended up going with CrazyCall
Adam Montgomery | TrustRadius Reviewer

Ringostat

We chose this service because of these reasons:1. It's an all-in-one solution for virtual PBX and call tracking.2. The ability to fully track the personal efficiency of our managers.3. It's a complete solution, our manager could call from the browser without installing apps, also service provided full info about the client before calling.4. All calls can be recorded, so we had all the history of calls to check out the work of our managers.5. Has a trial period to check out if this solution could satisfy our needs.
Roman Yarovyi | TrustRadius Reviewer

Return on Investment

CrazyCall

  • Our sales team is making more calls and the calls have improved in quality....this is leading to more customer interactions.
  • Our customer service has improved with the call recording. We are able to go back and listen to issues and customize our responses based on the recordings.
  • Managers are better able to identify sales members who are consistently meeting their call targets. This has improved our goal-setting and reward system.
Adam Montgomery | TrustRadius Reviewer

Ringostat

  • We determined what are the sources of our leads, and which ads worked more effectively to provide them.
  • Our company didn't need to buy a separate virtual PBX service.
  • We completely eliminated the problem with missed calls.
Roman Yarovyi | TrustRadius Reviewer

Screenshots

Pricing Details

CrazyCall

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CrazyCall Editions & Modules

Edition
Plan B$201
Plan A$101
Plan C$401
  1. per user / month
Additional Pricing Details
Plans priced per user / month. Exclusive of connection costs. Competitive rates available.

Ringostat

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
$39

Ringostat Editions & Modules

Edition
Virtual PBX 2.0$39
End-to-end analytics$39
Call tracking$59
Ringostat Smart Phone$39
Callback$39
    Additional Pricing Details
    Save money by connecting more products. Test all Ringostat products 14 days for free. Use 50$ bonus to connect Ringostat products with the promo code ringostat_platform. The bonus is available till the end of a free trial and you can use it up to November 30. Follow the link for more information: https://ringostat.com/promo

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