What users are saying about
3 Ratings
3 Ratings
3 Ratings
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Score 9 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

    Contact Center Software

    8.7

    CrazyCall

    87%

    Ringostat

    Feature Set Not Supported
    N/A
    CrazyCall ranks higher in 13/13 features

    Agent dashboard

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Validate callers

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Outbound response

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Call forwarding

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Click-to-call (CTC)

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Warm transfer

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Predictive dialing

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Interactive voice response

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    REST APIs

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Call scripts

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Call tracking

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Multichannel integration

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    CRM software integration

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Workforce Optimization (WFO)

    8.7

    CrazyCall

    87%

    Ringostat

    Feature Set Not Supported
    N/A
    CrazyCall ranks higher in 9/9 features

    Inbound call routing

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Omnichannel inbound routing

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Recording

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Quality management

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Call analytics

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Historical reporting

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Live reporting

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Customer surveys

    8.5
    85%
    3 Ratings
    N/A
    0 Ratings

    Customer interaction analytics

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • CrazyCall and Ringostat are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    CrazyCall

    90%
    3 Ratings
    9.0

    Ringostat

    90%
    1 Rating

    Likelihood to Recommend

    CrazyCall

    CrazyCall offers excellent options to carry out warm calls, accelerating processes to find solutions, making sure that the process is successful and the client receives adequate attention, it is a tool that shows no limitations with call recording that can be stored and returned to when needed. needed, security from start to finish and immediacy in the processes.
    Guzman Ruiz | TrustRadius Reviewer

    Ringostat

    Ringostat is a perfect all-in-one solution for companies that have more than 20,000 visits on their website per month.This service can help with:- call tracking service and tracking sources of your calls.- organizing virtual PBX with the voice menu and workspace for managers.- providing analytics of manager's efficiency in working with calls.
    Roman Yarovyi | TrustRadius Reviewer

    Pros

    CrazyCall

    • The menu options in the interactive voice response function are very efficient and necessary for the fluidity of communication with customers. The best thing is that the customer can access this menu from their phone.
    • We love that it is a multi-channel platform, that allows us to be aware of the demands of our customers on all digital platforms.
    • It allows us to make recordings of incoming and outgoing calls to get more details of our customer's needs.
    America Castañeda | TrustRadius Reviewer

    Ringostat

    • Calltracking service. You can track sources of your calls (ads campaigns), also you can set up calls as goals in Google Analytics.
    • Virtual PBX service. You can set up your own call center with voice menu for different schemes of routing calls.
    • Works with your CRM. You can get all the info about your client from the CRM right before the call.
    • Integrates with different services. You have ready integrations for Google Analytics and amoCRM.
    • Rich API. You can build your custom solution with simple API.
    • Productivity reports. You have all analytics about work of your managers and track their personal efficiency.
    Roman Yarovyi | TrustRadius Reviewer

    Cons

    CrazyCall

    • Inbound call functionally is still limited and not something that my team utilizes.
    • The reporting features for the some of the lower pricing tiers are very limited.
    • Downloading reports from the cloud can be quite slow at times.
    Adam Montgomery | TrustRadius Reviewer

    Ringostat

    • Lacking of full support for end-to-end analytics.
    • Price. It might be expensive for small companies with a not so huge amount of traffic.
    Roman Yarovyi | TrustRadius Reviewer

    Pricing Details

    CrazyCall

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $10 per user / month

    CrazyCall Editions & Modules

    Edition
    Plan B$201
    Plan A$101
    Plan C$401
    1. per user / month
    Additional Pricing Details
    Plans priced per user / month. Exclusive of connection costs. Competitive rates available.

    Ringostat

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional
    $39

    Starting Price

    $39

    Ringostat Editions & Modules

    Edition
    Virtual PBX 2.0$39
    End-to-end analytics$39
    Call tracking$59
    Ringostat Smart Phone$39
    Callback$39
    1. none
    Additional Pricing Details
    Save money by connecting more products. Test all Ringostat products 14 days for free.

    Alternatives Considered

    CrazyCall

    CrazyCall is a phone system that offers features and resources to increase sales in the blink of an eye. I really like that it is a tool that saves money and time, in addition to guaranteeing growth in our company, it brings benefits to our clients with the opportunity to receive immediate and professional attention, it is a platform that works in a simple, safe and intelligent way.
    Guzman Ruiz | TrustRadius Reviewer

    Ringostat

    We chose this service because of these reasons:1. It's an all-in-one solution for virtual PBX and call tracking.2. The ability to fully track the personal efficiency of our managers.3. It's a complete solution, our manager could call from the browser without installing apps, also service provided full info about the client before calling.4. All calls can be recorded, so we had all the history of calls to check out the work of our managers.5. Has a trial period to check out if this solution could satisfy our needs.
    Roman Yarovyi | TrustRadius Reviewer

    Return on Investment

    CrazyCall

    • Our sales team is making more calls and the calls have improved in quality....this is leading to more customer interactions.
    • Our customer service has improved with the call recording. We are able to go back and listen to issues and customize our responses based on the recordings.
    • Managers are better able to identify sales members who are consistently meeting their call targets. This has improved our goal-setting and reward system.
    Adam Montgomery | TrustRadius Reviewer

    Ringostat

    • We determined what are the sources of our leads, and which ads worked more effectively to provide them.
    • Our company didn't need to buy a separate virtual PBX service.
    • We completely eliminated the problem with missed calls.
    Roman Yarovyi | TrustRadius Reviewer

    Screenshots

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