3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 3 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.9 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
Contact Center Software
8.7
CrazyCall
87%
Ringostat
Feature Set Not Supported
N/A
CrazyCall ranks higher in 13/13 features
CrazyCall ranks higher in 13/13 features
Agent dashboard
8.5
85%
3 Ratings
N/A
0 Ratings
Validate callers
8.5
85%
3 Ratings
N/A
0 Ratings
Outbound response
8.5
85%
3 Ratings
N/A
0 Ratings
Call forwarding
9.0
90%
3 Ratings
N/A
0 Ratings
Click-to-call (CTC)
9.0
90%
3 Ratings
N/A
0 Ratings
Warm transfer
8.5
85%
3 Ratings
N/A
0 Ratings
Predictive dialing
9.0
90%
3 Ratings
N/A
0 Ratings
Interactive voice response
8.5
85%
3 Ratings
N/A
0 Ratings
REST APIs
8.5
85%
3 Ratings
N/A
0 Ratings
Call scripts
9.0
90%
3 Ratings
N/A
0 Ratings
Call tracking
9.0
90%
3 Ratings
N/A
0 Ratings
Multichannel integration
8.5
85%
3 Ratings
N/A
0 Ratings
CRM software integration
9.0
90%
3 Ratings
N/A
0 Ratings
Workforce Optimization (WFO)
8.7
CrazyCall
87%
Ringostat
Feature Set Not Supported
N/A
CrazyCall ranks higher in 9/9 features
CrazyCall ranks higher in 9/9 features
Inbound call routing
8.5
85%
3 Ratings
N/A
0 Ratings
Omnichannel inbound routing
8.5
85%
3 Ratings
N/A
0 Ratings
Recording
8.5
85%
3 Ratings
N/A
0 Ratings
Quality management
9.0
90%
3 Ratings
N/A
0 Ratings
Call analytics
9.0
90%
3 Ratings
N/A
0 Ratings
Historical reporting
8.5
85%
3 Ratings
N/A
0 Ratings
Live reporting
8.5
85%
3 Ratings
N/A
0 Ratings
Customer surveys
8.5
85%
3 Ratings
N/A
0 Ratings
Customer interaction analytics
9.0
90%
3 Ratings
N/A
0 Ratings
Attribute Ratings
- CrazyCall and Ringostat are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
CrazyCall
90%
3 Ratings
9.0
Ringostat
90%
1 Rating
Likelihood to Recommend
CrazyCall
CrazyCall offers excellent options to carry out warm calls, accelerating processes to find solutions, making sure that the process is successful and the client receives adequate attention, it is a tool that shows no limitations with call recording that can be stored and returned to when needed. needed, security from start to finish and immediacy in the processes.
Recursos Humanos
Murcia FrontendComputer Software, 501-1000 employees
Ringostat
Ringostat is a perfect all-in-one solution for companies that have more than 20,000 visits on their website per month.This service can help with:- call tracking service and tracking sources of your calls.- organizing virtual PBX with the voice menu and workspace for managers.- providing analytics of manager's efficiency in working with calls.
Product Project Manager
SpringStudioConstruction, 11-50 employees
Pros
CrazyCall
- The menu options in the interactive voice response function are very efficient and necessary for the fluidity of communication with customers. The best thing is that the customer can access this menu from their phone.
- We love that it is a multi-channel platform, that allows us to be aware of the demands of our customers on all digital platforms.
- It allows us to make recordings of incoming and outgoing calls to get more details of our customer's needs.
Division Sales and Marketing Manager
American Residential ServicesConsumer Services, 5001-10,000 employees
Ringostat
- Calltracking service. You can track sources of your calls (ads campaigns), also you can set up calls as goals in Google Analytics.
- Virtual PBX service. You can set up your own call center with voice menu for different schemes of routing calls.
- Works with your CRM. You can get all the info about your client from the CRM right before the call.
- Integrates with different services. You have ready integrations for Google Analytics and amoCRM.
- Rich API. You can build your custom solution with simple API.
- Productivity reports. You have all analytics about work of your managers and track their personal efficiency.
Product Project Manager
SpringStudioConstruction, 11-50 employees
Cons
CrazyCall
- Inbound call functionally is still limited and not something that my team utilizes.
- The reporting features for the some of the lower pricing tiers are very limited.
- Downloading reports from the cloud can be quite slow at times.
Energy Efficiency Consultant
SEMCORenewables & Environment, 51-200 employees
Ringostat
- Lacking of full support for end-to-end analytics.
- Price. It might be expensive for small companies with a not so huge amount of traffic.
Product Project Manager
SpringStudioConstruction, 11-50 employees
Pricing Details
CrazyCall
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$10 per user / month
CrazyCall Editions & Modules
Edition
Plan B | $201 |
---|---|
Plan A | $101 |
Plan C | $401 |
- per user / month
Additional Pricing Details
Plans priced per user / month. Exclusive of connection costs. Competitive rates available.Ringostat
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
$39
Starting Price
$39
Ringostat Editions & Modules
Edition
Virtual PBX 2.0 | $39 |
---|---|
End-to-end analytics | $39 |
Call tracking | $59 |
Ringostat Smart Phone | $39 |
Callback | $39 |
- none
Additional Pricing Details
Save money by connecting more products. Test all Ringostat products 14 days for free.Alternatives Considered
CrazyCall
CrazyCall is a phone system that offers features and resources to increase sales in the blink of an eye. I really like that it is a tool that saves money and time, in addition to guaranteeing growth in our company, it brings benefits to our clients with the opportunity to receive immediate and professional attention, it is a platform that works in a simple, safe and intelligent way.
Recursos Humanos
Murcia FrontendComputer Software, 501-1000 employees
Ringostat
We chose this service because of these reasons:1. It's an all-in-one solution for virtual PBX and call tracking.2. The ability to fully track the personal efficiency of our managers.3. It's a complete solution, our manager could call from the browser without installing apps, also service provided full info about the client before calling.4. All calls can be recorded, so we had all the history of calls to check out the work of our managers.5. Has a trial period to check out if this solution could satisfy our needs.
Product Project Manager
SpringStudioConstruction, 11-50 employees
Return on Investment
CrazyCall
- Our sales team is making more calls and the calls have improved in quality....this is leading to more customer interactions.
- Our customer service has improved with the call recording. We are able to go back and listen to issues and customize our responses based on the recordings.
- Managers are better able to identify sales members who are consistently meeting their call targets. This has improved our goal-setting and reward system.
Energy Efficiency Consultant
SEMCORenewables & Environment, 51-200 employees
Ringostat
- We determined what are the sources of our leads, and which ads worked more effectively to provide them.
- Our company didn't need to buy a separate virtual PBX service.
- We completely eliminated the problem with missed calls.
Product Project Manager
SpringStudioConstruction, 11-50 employees