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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Creately

    Score8.6 out of 10
    Small Businesses (1-50 employees)
    Creately is a visual collaboration platform that supports genograms, flowcharts, org charts, mind maps, and UML diagrams. Featuring template-based AI diagram generation, Creately boasts speed and accuracy in visual planning.

    $8

    per month (single user)

    Polycom RealPresence Group Series

    Score7.7 out of 10
    N/AThe Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.N/A
    Pricing
    CreatelyPolycom RealPresence Group Series
    Editions & Modules
    Creately Personal
    $8
    per month
    Creately Team
    $8
    per month per user
    Creately Team
    $60
    per year per user
    Creately Personal
    $60
    per year
    Creately Business
    $149
    per month Unlimited Users
    Creately Business
    $1,068
    per year Unlimited Users
    No answers on this topic
    Offerings
    Pricing Offerings
    CreatelyPolycom RealPresence Group Series
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscounted prices for non profits, educational institutes, and charities.—
    More Pricing Information
    Community Pulse
    CreatelyPolycom RealPresence Group Series
    Considered Both Products
    Creately
    No answer on this topic
    Poly
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    CreatelyPolycom RealPresence Group Series
    Small Businesses
    OmniGraffle
    Score9.8 out of 10
    No answers on this topic
    Medium-sized Companies
    OmniGraffle
    Score9.8 out of 10
    Cisco Room Series
    Score8.6 out of 10
    Enterprises
    OmniGraffle
    Score9.8 out of 10
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CreatelyPolycom RealPresence Group Series
    Likelihood to Recommend
    8.7
    (11 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.3
    (1 ratings)
    Usability
    8.4
    (6 ratings)
    9.0
    (4 ratings)
    Support Rating
    6.0
    (1 ratings)
    8.3
    (4 ratings)
    User Testimonials
    CreatelyPolycom RealPresence Group Series
    Likelihood to Recommend
    Creately
    Creately sells itself as software specializing in a wide variety of areas, which is true in some cases. Visualizing and creating marketing processes, research, user flows, and general flowcharts is an extremely powerful tool. However, in other areas, such as Human Resources, UI/UX prototyping, and Wireframe design, it leaves a little to be desired compared to the competition.
    Incentivized
    Read full review
    Poly
    If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
    Incentivized
    Read full review
    Pros
    Creately
    • I like that it supports remote work and that it makes real-time collaboration easy.
    • AI-powered diagramming works well and has been very helpful in explaining complex ideas.
    • It supports data driven workflows.
    • It makes project management easy.
    • It effortlessly boosts team productivity thanks to easy alignment with strategies.
    Incentivized
    Read full review
    Poly
    • The audio and video quality can not be matched.
    • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
    • They are rather versatile in that we have been able to integrate them with other applications
    Incentivized
    Read full review
    Cons
    Creately
    • The transition Creately made this year to their new non-Flash platform seems to almost function like a beta release in some instances.
    • Customer support sometimes takes a while to return and the responses are not always the best or most helpful. Follow up isn't great, either.
    Incentivized
    Read full review
    Poly
    • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
    Incentivized
    Read full review
    Likelihood to Renew
    Creately
    No answers on this topic
    Poly
    We love the product and is totally integrated in our company.
    Incentivized
    Read full review
    Usability
    Creately
    Creately is one of its Kind. The software has a straightforward interface and very supportive customer services providers. It is very well suited in diagramming and collaboration.
    Read full review
    Poly
    The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
    Incentivized
    Read full review
    Support Rating
    Creately
    It definitely could be better, but it may also depend on the type of license you are subscribing to.
    Incentivized
    Read full review
    Poly
    I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
    Incentivized
    Read full review
    Alternatives Considered
    Creately
    Creately's folder system is a novel feature that beats its competitors. It helps keep everything organized. In addition, there are many more customization possibilities, especially in the shapes and in the library of templates and drawings. It has an intelligent drawing capability superior to all the competition, allowing more customization and detail.
    Incentivized
    Read full review
    Poly
    Our Polycom RealPresence Group Series unit replaced a Cisco Room Series that was mounted to a mobile cart. The cart had one smaller display and the speakers\microphone at the cart. This required staff to be very close to the cart to hear and speak during the meeting. No fault of Cisco but the cart was not sufficient for the space. Polycom RealPresence Group Series was less costly when we were planning out the room.
    Incentivized
    Read full review
    Return on Investment
    Creately
    • Helped the team work collaboratively by sharing on the ideas on Canvas
    • Boosted the client engagement whenever this tool is used
    • Made the work easier by providing the predesigned templates
    Incentivized
    Read full review
    Poly
    • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
    • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
    • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
    Incentivized
    Read full review
    ScreenShots

    Creately Screenshots

    Screenshot of templated instructions for Creately AIScreenshot of the AI base templates and text promptsScreenshot of real-time collaborationScreenshot of the AI org chart toolScreenshot of certifications