What users are saying about
25 Ratings
25 Ratings
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Score 9.4 out of 100
7 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.
Carl Moore | TrustRadius Reviewer

TIBCO Cloud Nimbus

TIBCO Cloud Nimbus is a business app for process documentation. It gives visualization of how people, processes and systems should interact. People from your organization can generate diagrams and how things should be processed. Good for technical and IT people to draw up diagrams so they know what they can follow for their IT process. Good for big IT teams.Could be little complex for some people. Might not feed everyone's needs but it's helpful for IT teams that want to document and diagram their technical work. You can create a step-by-step workflow management for tech people and also have non technical people follow the diagrams. It takes some time but you get the hang of it sooner or later.
Newaz Chowdhury | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Creatio
9.5
TIBCO Cloud Nimbus
Customer data management / contact management
Creatio
9.9
TIBCO Cloud Nimbus
Workflow management
Creatio
9.6
TIBCO Cloud Nimbus
Territory management
Creatio
9.1
TIBCO Cloud Nimbus
Opportunity management
Creatio
9.6
TIBCO Cloud Nimbus
Integration with email client (e.g., Outlook or Gmail)
Creatio
9.4
TIBCO Cloud Nimbus
Contract management
Creatio
9.5
TIBCO Cloud Nimbus
Quote & order management
Creatio
10.0
TIBCO Cloud Nimbus
Interaction tracking
Creatio
9.2
TIBCO Cloud Nimbus
Channel / partner relationship management
Creatio
9.4
TIBCO Cloud Nimbus

Customer Service & Support

Creatio
9.1
TIBCO Cloud Nimbus
Case management
Creatio
9.7
TIBCO Cloud Nimbus
Call center management
Creatio
8.5
TIBCO Cloud Nimbus
Help desk management
Creatio
9.1
TIBCO Cloud Nimbus

Marketing Automation

Creatio
9.6
TIBCO Cloud Nimbus
Lead management
Creatio
9.6
TIBCO Cloud Nimbus
Email marketing
Creatio
9.5
TIBCO Cloud Nimbus

CRM Project Management

Creatio
9.0
TIBCO Cloud Nimbus
Task management
Creatio
9.4
TIBCO Cloud Nimbus
Billing and invoicing management
Creatio
8.2
TIBCO Cloud Nimbus
Reporting
Creatio
9.5
TIBCO Cloud Nimbus

CRM Reporting & Analytics

Creatio
9.5
TIBCO Cloud Nimbus
Forecasting
Creatio
9.4
TIBCO Cloud Nimbus
Pipeline visualization
Creatio
9.4
TIBCO Cloud Nimbus
Customizable reports
Creatio
9.5
TIBCO Cloud Nimbus

Customization

Creatio
9.9
TIBCO Cloud Nimbus
Custom fields
Creatio
9.9
TIBCO Cloud Nimbus
Custom objects
Creatio
9.9
TIBCO Cloud Nimbus
Scripting environment
Creatio
10.0
TIBCO Cloud Nimbus
API for custom integration
Creatio
9.8
TIBCO Cloud Nimbus

Security

Creatio
9.2
TIBCO Cloud Nimbus
Single sign-on capability
Creatio
9.1
TIBCO Cloud Nimbus
Role-based user permissions
Creatio
9.2
TIBCO Cloud Nimbus

Social CRM

Creatio
9.4
TIBCO Cloud Nimbus
Social data
Creatio
9.2
TIBCO Cloud Nimbus
Social engagement
Creatio
9.7
TIBCO Cloud Nimbus

Integrations with 3rd-party Software

Creatio
8.4
TIBCO Cloud Nimbus
Marketing automation
Creatio
8.4
TIBCO Cloud Nimbus

Platform

Creatio
9.0
TIBCO Cloud Nimbus
Mobile access
Creatio
9.0
TIBCO Cloud Nimbus

Reporting & Analytics

Creatio
TIBCO Cloud Nimbus
8.0
Dashboards
Creatio
TIBCO Cloud Nimbus
8.0
Standard reports
Creatio
TIBCO Cloud Nimbus
8.0
Custom reports
Creatio
TIBCO Cloud Nimbus
8.0

Process Engine

Creatio
TIBCO Cloud Nimbus
7.9
Process designer
Creatio
TIBCO Cloud Nimbus
9.0
Process simulation
Creatio
TIBCO Cloud Nimbus
9.0
Business rules engine
Creatio
TIBCO Cloud Nimbus
7.0
SOA support
Creatio
TIBCO Cloud Nimbus
7.0
Process player
Creatio
TIBCO Cloud Nimbus
8.0
Support for modeling languages
Creatio
TIBCO Cloud Nimbus
8.0
Form builder
Creatio
TIBCO Cloud Nimbus
7.0
Model execution
Creatio
TIBCO Cloud Nimbus
8.0

Collaboration

Creatio
TIBCO Cloud Nimbus
9.0
Social collaboration tools
Creatio
TIBCO Cloud Nimbus
9.0

Pros

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.
Will Ludgate | TrustRadius Reviewer

TIBCO Cloud Nimbus

  • Team collaboration.
  • Nice diagrams.
  • Solids functions.
  • Pretty easy to use.
Newaz Chowdhury | TrustRadius Reviewer

Cons

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.
Tatyana Yaroshenko | TrustRadius Reviewer

TIBCO Cloud Nimbus

  • Could use more integrations.
  • Customer support could be better.
  • UI could be better.
Newaz Chowdhury | TrustRadius Reviewer

Alternatives Considered

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.
Vladlen Manastiretskiy | TrustRadius Reviewer

TIBCO Cloud Nimbus

No answers on this topic

Return on Investment

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.
Kenneth Harrington-Colon | TrustRadius Reviewer

TIBCO Cloud Nimbus

  • Clear documentations.
  • Clear communication to IT team.
  • Quicker workflow.
Newaz Chowdhury | TrustRadius Reviewer

Screenshots

Pricing Details

Creatio

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
$3,000*

* Per installation

TIBCO Cloud Nimbus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Creatio
9.4
TIBCO Cloud Nimbus
8.0

Support Rating

Creatio
TIBCO Cloud Nimbus
8.0

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