CREST CRM vs. Kustomer
CREST CRM vs. Kustomer
Product | Rating | Most Used By | Product Summary | Starting Price |
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CREST CRM | N/A | CREST CRM is designed to grow seamlessly with a business. The vendor states that CREST CRM will improve customers' lifetime value, simplify the sales process, and increases staff productivity. CREST is a fully integrated CRM product. | N/A | |
Kustomer | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user |
CREST CRM | Kustomer | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All plans require an annual subscription and 8 users minimum. | ||||||||||||||
More Pricing Information |
CREST CRM | Kustomer | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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CREST CRM | Kustomer | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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CREST CRM | Kustomer | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CREST CRM | Kustomer | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (38 ratings) |
Likelihood to Renew | - (0 ratings) | 7.9 (2 ratings) |
Usability | - (0 ratings) | 8.4 (4 ratings) |
Availability | - (0 ratings) | 9.1 (2 ratings) |
Performance | - (0 ratings) | 6.4 (2 ratings) |
Support Rating | - (0 ratings) | 9.9 (7 ratings) |
In-Person Training | - (0 ratings) | 7.6 (2 ratings) |
Online Training | - (0 ratings) | 8.3 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.9 (2 ratings) |
Configurability | - (0 ratings) | 7.9 (2 ratings) |
Ease of integration | - (0 ratings) | 7.2 (2 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Vendor post-sale | - (0 ratings) | 8.7 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (2 ratings) |
CREST CRM | Kustomer | |
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Likelihood to Recommend | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
Pros | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
Cons | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
Likelihood to Renew | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
Usability | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
Reliability and Availability | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
Performance | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
Support Rating | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
In-Person Training | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
Online Training | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
Implementation Rating | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
Alternatives Considered | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
Scalability | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
Return on Investment | Xmplar Managment Solution Pvt Ltd No answers on this topic | Kustomer, LLC |
ScreenShots | CREST CRM Screenshots | Kustomer Screenshots |