What users are saying about
3 Ratings
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Score 1.6 out of 100
13 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

Criterion HCM

We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
Anonymous | TrustRadius Reviewer

FinancialForce HCM (Discontinued)

FinancialForce HCM is well suited when it comes to any of our workers.[They] can request time off, and immediately their manager gets an email notification to approve or reject their request - this saves paper and saves time while still having a paper trail for the request.
The fact that it's a managed packaged - we've requested a lot of customization that couldn't be done which makes it hard to meet our needs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Criterion HCM
5.3
FinancialForce HCM (Discontinued)
10.0
Employee demographic data
Criterion HCM
5.0
FinancialForce HCM (Discontinued)
10.0
Employment history
Criterion HCM
5.0
FinancialForce HCM (Discontinued)
10.0
Workflow for transfers, promotions, pay raises, etc.
Criterion HCM
6.0
FinancialForce HCM (Discontinued)
10.0
Job profiles and administration
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Organizational charting
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Organization and location management
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Compliance data (COBRA, OSHA, etc.)
Criterion HCM
FinancialForce HCM (Discontinued)
10.0

Payroll Management

Criterion HCM
5.0
FinancialForce HCM (Discontinued)
10.0
Pay calculation
Criterion HCM
5.0
FinancialForce HCM (Discontinued)
10.0
Off-cycle/On-Demand payment
Criterion HCM
5.0
FinancialForce HCM (Discontinued)
10.0
Benefit plan administration
Criterion HCM
5.0
FinancialForce HCM (Discontinued)
10.0
Direct deposit files
Criterion HCM
5.0
FinancialForce HCM (Discontinued)
10.0
Salary revision and increment management
Criterion HCM
5.0
FinancialForce HCM (Discontinued)
10.0
Support for external payroll vendors
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Reimbursement management
Criterion HCM
FinancialForce HCM (Discontinued)
10.0

Leave and Attendance Management

Criterion HCM
4.0
FinancialForce HCM (Discontinued)
10.0
Approval workflow
Criterion HCM
4.0
FinancialForce HCM (Discontinued)
10.0
Balance details
Criterion HCM
4.0
FinancialForce HCM (Discontinued)
10.0
Annual carry-forward and encashment
Criterion HCM
FinancialForce HCM (Discontinued)
10.0

Employee Self Service

Criterion HCM
4.0
FinancialForce HCM (Discontinued)
10.0
View and generate pay and benefit information
Criterion HCM
4.0
FinancialForce HCM (Discontinued)
10.0
Update personal information
Criterion HCM
4.0
FinancialForce HCM (Discontinued)
10.0
View company policy documentation
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Employee recognition
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
View job history
Criterion HCM
FinancialForce HCM (Discontinued)
10.0

Onboarding

Criterion HCM
1.0
FinancialForce HCM (Discontinued)
10.0
New hire portal
Criterion HCM
1.0
FinancialForce HCM (Discontinued)
10.0
Manager tracking tools
Criterion HCM
FinancialForce HCM (Discontinued)
10.0

Asset Management

Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Tracking of all physical assets
Criterion HCM
FinancialForce HCM (Discontinued)
10.0

HR Reporting

Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Report builder
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Pre-built reports
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Ability to combine HR data with external data
Criterion HCM
FinancialForce HCM (Discontinued)
10.0

Performance and Goals

Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Corporate goal setting
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Individual goal setting
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Line-of sight-visibility
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Performance tracking
Criterion HCM
FinancialForce HCM (Discontinued)
10.0

Performance Management

Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Performance plans
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Performance improvement plans
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Review status tracking
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Review reminders
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Multiple review frequency
Criterion HCM
FinancialForce HCM (Discontinued)
10.0

Succession Planning

Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Create succession plans/pools
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Candidate ranking
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Candidate search
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Candidate development
Criterion HCM
FinancialForce HCM (Discontinued)
10.0

Recruiting / ATS

Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Job Requisition Management
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Company Website Posting
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Publish to Social Media
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Job Search Site Posting
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Duplicate Candidate Prevention
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Applicant Tracking
Criterion HCM
FinancialForce HCM (Discontinued)
10.0
Notifications and Alerts
Criterion HCM
FinancialForce HCM (Discontinued)
10.0

Pros

Criterion HCM

  • changes in pay rates
  • rehiring employees
  • payroll calculations
  • assisting with PTO accruals
Anonymous | TrustRadius Reviewer

FinancialForce HCM (Discontinued)

  • FinancialForce HCM gives you the full life cycle of the Hire to Retire process supported by standard Salesforce functionality.
  • The employee and manager self-service functionality allows for end users to be more efficient in their daily HR tasks.
  • HR admins gain 360 views through robust dashboards and reports.
Machell Enke | TrustRadius Reviewer

Cons

Criterion HCM

  • payroll reports
  • state filing of W-2s
  • support
  • implementation
  • employees access to W-2
Anonymous | TrustRadius Reviewer

FinancialForce HCM (Discontinued)

  • When we add a new position and requisition, we were under the impression, that the posting would pull automatically from the position. This is true, but it jumbles all the information into one long paragraph.
Mallory Davis | TrustRadius Reviewer

Likelihood to Renew

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
We are changing to another payroll/HR vendor.
Anonymous | TrustRadius Reviewer

FinancialForce HCM (Discontinued)

No score
No answers yet
No answers on this topic

Usability

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
too many instances of errors, unable to access program/time sheets
Anonymous | TrustRadius Reviewer

FinancialForce HCM (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.
Anonymous | TrustRadius Reviewer

FinancialForce HCM (Discontinued)

No score
No answers yet
No answers on this topic

Implementation Rating

Criterion HCM

Criterion HCM 1.0
Based on 1 answer
Had to continually repeat our information. Kept getting us confused with another client.
Anonymous | TrustRadius Reviewer

FinancialForce HCM (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Criterion HCM

When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software
Anonymous | TrustRadius Reviewer

FinancialForce HCM (Discontinued)

After discussing several HCM vendors, it was decided that Financial Force HCM was the best fit for this client because it had the right balance between features and price. Considering the modules they required, and their current software setup (mainly Salesforce) Financial Force HCM made the most sense for this client
Calvin Harris | TrustRadius Reviewer

Return on Investment

Criterion HCM

  • does not impact our ROI
Anonymous | TrustRadius Reviewer

FinancialForce HCM (Discontinued)

  • Gained efficiencies in having workforce on one system of record - Salesforce
  • Ability to see full life cycle of Hire to Retire without having to utilize excel or other systems
  • Requires a resource who is proficient at Salesforce administrative tasks
Machell Enke | TrustRadius Reviewer

Pricing Details

Criterion HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FinancialForce HCM (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Criterion HCM
1.0
FinancialForce HCM (Discontinued)
9.5

Likelihood to Renew

Criterion HCM
1.0
FinancialForce HCM (Discontinued)

Usability

Criterion HCM
1.0
FinancialForce HCM (Discontinued)

Support Rating

Criterion HCM
1.0
FinancialForce HCM (Discontinued)

Implementation Rating

Criterion HCM
1.0
FinancialForce HCM (Discontinued)

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