Criterion HCM vs FinancialForce HCM (Discontinued)

Likelihood to Recommend

We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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FinancialForce HCM is well suited when it comes to any of our workers.[They] can request time off, and immediately their manager gets an email notification to approve or reject their request - this saves paper and saves time while still having a paper trail for the request.

The fact that it's a managed packaged - we've requested a lot of customization that couldn't be done which makes it hard to meet our needs.

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Verified User

Administrator in Quality Assurance

Religious Institutions Company, 51-200 employees

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Feature Rating Comparison

Criterion HCM

FinancialForce HCM (Discontinued)

Employee demographic data

Employment history

Workflow for transfers, promotions, pay raises, etc.

Job profiles and administration

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Criterion HCM

FinancialForce HCM (Discontinued)

Pay calculation

Off-cycle/On-Demand payment

Benefit plan administration

Direct deposit files

Salary revision and increment management

Support for external payroll vendors

Reimbursement management

Criterion HCM

FinancialForce HCM (Discontinued)

Approval workflow

Balance details

Annual carry-forward and encashment

Criterion HCM

FinancialForce HCM (Discontinued)

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

Criterion HCM

FinancialForce HCM (Discontinued)

New hire portal

Manager tracking tools

Criterion HCM

FinancialForce HCM (Discontinued)

Tracking of all physical assets

Criterion HCM

FinancialForce HCM (Discontinued)

Report builder

Pre-built reports

Ability to combine HR data with external data

Criterion HCM

FinancialForce HCM (Discontinued)

Corporate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

Criterion HCM

FinancialForce HCM (Discontinued)

Performance plans

Performance improvement plans

Review status tracking

Review reminders

Multiple review frequency

Criterion HCM

FinancialForce HCM (Discontinued)

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

Criterion HCM

FinancialForce HCM (Discontinued)

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Applicant Tracking

Notifications and Alerts

Pros

changes in pay rates
rehiring employees
payroll calculations
assisting with PTO accruals

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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FinancialForce HCM gives you the full life cycle of the Hire to Retire process supported by standard Salesforce functionality.
The employee and manager self-service functionality allows for end users to be more efficient in their daily HR tasks.
HR admins gain 360 views through robust dashboards and reports.

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Machell Enke

Salesforce Business Analyst

OpMentors LLCInformation Technology and Services, 1-10 employees

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Cons

payroll reports
state filing of W-2s
support
implementation
employees access to W-2

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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When we add a new position and requisition, we were under the impression, that the posting would pull automatically from the position. This is true, but it jumbles all the information into one long paragraph.

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Mallory Davis

Talent Acquisition Specialist

Abilene Christian University - DallasHigher Education, 51-200 employees

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Likelihood to Renew

Criterion HCM 1.0

Based on 1 answer

We are changing to another payroll/HR vendor.

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Usability

Criterion HCM 1.0

Based on 1 answer

too many instances of errors, unable to access program/time sheets

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Criterion HCM 1.0

Based on 1 answer

Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Criterion HCM 1.0

Based on 1 answer

Had to continually repeat our information. Kept getting us confused with another client.

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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After discussing several HCM vendors, it was decided that Financial Force HCM was the best fit for this client because it had the right balance between features and price. Considering the modules they required, and their current software setup (mainly Salesforce) Financial Force HCM made the most sense for this client

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Calvin Harris

Audit Manager

PwCAccounting, 10,001+ employees

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Return on Investment

does not impact our ROI

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Verified User

Professional in Corporate

Building Materials Company, 51-200 employees

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Gained efficiencies in having workforce on one system of record - Salesforce
Ability to see full life cycle of Hire to Retire without having to utilize excel or other systems
Requires a resource who is proficient at Salesforce administrative tasks

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Machell Enke

Salesforce Business Analyst

OpMentors LLCInformation Technology and Services, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Criterion HCM

FinancialForce HCM (Discontinued)

Criterion HCM

FinancialForce HCM (Discontinued)

Criterion HCM

FinancialForce HCM (Discontinued)

Criterion HCM

FinancialForce HCM (Discontinued)

Criterion HCM

FinancialForce HCM (Discontinued)