Criterion HCM vs. FinancialForce HCM (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Criterion HCM
Score 1.0 out of 10
N/A
N/AN/A
FinancialForce HCM (Discontinued)
Score 2.1 out of 10
N/A
FinancialForce acquired Vana Workforce in November 2013. and it is now called FinancialForce Human Capital Management (HCM),. The product is a suite providing HRMS, talent management and recruitment capabilities. Vana Workforce was built on the Salesforce Platform, so it is automatically unified with FinancialForce Accounting and FinancialForce Professional Services Automation (PSA).N/A
Pricing
Criterion HCMFinancialForce HCM (Discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Criterion HCMFinancialForce HCM (Discontinued)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
Criterion HCMFinancialForce HCM (Discontinued)
Considered Both Products
Criterion HCM

No answer on this topic

FinancialForce HCM (Discontinued)
Chose FinancialForce HCM (Discontinued)
After discussing several HCM vendors, it was decided that Financial Force HCM was the best fit for this client because it had the right balance between features and price. Considering the modules they required, and their current software setup (mainly Salesforce) Financial …
Top Pros
Top Cons
Features
Criterion HCMFinancialForce HCM (Discontinued)
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Criterion HCM
5.3
1 Ratings
FinancialForce HCM (Discontinued)
8.7
4 Ratings
Employee demographic data5.01 Ratings8.53 Ratings
Employment history5.01 Ratings8.04 Ratings
Workflow for transfers, promotions, pay raises, etc.6.01 Ratings9.14 Ratings
Job profiles and administration00 Ratings9.14 Ratings
Organizational charting00 Ratings8.14 Ratings
Organization and location management00 Ratings9.53 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings8.63 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Criterion HCM
5.0
1 Ratings
FinancialForce HCM (Discontinued)
8.1
3 Ratings
Pay calculation5.01 Ratings8.63 Ratings
Off-cycle/On-Demand payment5.01 Ratings00 Ratings
Benefit plan administration5.01 Ratings8.02 Ratings
Direct deposit files5.01 Ratings8.02 Ratings
Salary revision and increment management5.01 Ratings8.03 Ratings
Support for external payroll vendors00 Ratings8.01 Ratings
Reimbursement management00 Ratings8.01 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Criterion HCM
4.0
1 Ratings
FinancialForce HCM (Discontinued)
8.6
4 Ratings
Approval workflow4.01 Ratings8.74 Ratings
Balance details4.01 Ratings8.64 Ratings
Annual carry-forward and encashment00 Ratings8.63 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Criterion HCM
4.0
1 Ratings
FinancialForce HCM (Discontinued)
8.8
4 Ratings
View and generate pay and benefit information4.01 Ratings8.43 Ratings
Update personal information4.01 Ratings9.04 Ratings
View company policy documentation00 Ratings8.64 Ratings
Employee recognition00 Ratings8.93 Ratings
View job history00 Ratings9.04 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Criterion HCM
1.0
1 Ratings
FinancialForce HCM (Discontinued)
7.6
4 Ratings
New hire portal1.01 Ratings7.64 Ratings
Manager tracking tools00 Ratings7.64 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Criterion HCM
-
Ratings
FinancialForce HCM (Discontinued)
8.0
2 Ratings
Tracking of all physical assets00 Ratings8.02 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Criterion HCM
-
Ratings
FinancialForce HCM (Discontinued)
8.7
4 Ratings
Report builder00 Ratings8.54 Ratings
Pre-built reports00 Ratings8.74 Ratings
Ability to combine HR data with external data00 Ratings8.84 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Criterion HCM
-
Ratings
FinancialForce HCM (Discontinued)
7.7
4 Ratings
Corporate goal setting00 Ratings7.24 Ratings
Individual goal setting00 Ratings8.04 Ratings
Line-of sight-visibility00 Ratings7.43 Ratings
Performance tracking00 Ratings8.43 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Criterion HCM
-
Ratings
FinancialForce HCM (Discontinued)
8.0
4 Ratings
Performance plans00 Ratings8.34 Ratings
Performance improvement plans00 Ratings6.84 Ratings
Review status tracking00 Ratings7.64 Ratings
Review reminders00 Ratings8.44 Ratings
Multiple review frequency00 Ratings8.74 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Criterion HCM
-
Ratings
FinancialForce HCM (Discontinued)
6.1
3 Ratings
Create succession plans/pools00 Ratings5.53 Ratings
Candidate ranking00 Ratings6.23 Ratings
Candidate search00 Ratings6.63 Ratings
Candidate development00 Ratings6.23 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Criterion HCM
-
Ratings
FinancialForce HCM (Discontinued)
8.4
3 Ratings
Job Requisition Management00 Ratings8.73 Ratings
Company Website Posting00 Ratings8.02 Ratings
Publish to Social Media00 Ratings8.52 Ratings
Job Search Site Posting00 Ratings8.52 Ratings
Duplicate Candidate Prevention00 Ratings7.33 Ratings
Applicant Tracking00 Ratings8.43 Ratings
Notifications and Alerts00 Ratings9.13 Ratings
User Ratings
Criterion HCMFinancialForce HCM (Discontinued)
Likelihood to Recommend
1.0
(1 ratings)
8.4
(4 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Usability
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
Implementation Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Criterion HCMFinancialForce HCM (Discontinued)
Likelihood to Recommend
Criterion
We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
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FinancialForce.com
FinancialForce HCM gives HR admins the full Hire to Retire experience while also meeting the needs of the worker/end user. Additionally, the application is well suited for talent management, shift scheduling, electronic benefits transmissions and connecting to payroll providers. Integration of HCM with other FinancialForce offerings, such as PSA and Accounting, completes the connection of front to back office.
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Pros
Criterion
  • changes in pay rates
  • rehiring employees
  • payroll calculations
  • assisting with PTO accruals
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FinancialForce.com
  • It's customizable for every department.
  • The "back-end" is easy to use. You do not always need to contact support to tweak items.
  • Once a process flow is created, it is VERY user-friendly.
  • We can integrate other platforms such as Formstack into FF.
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Cons
Criterion
  • payroll reports
  • state filing of W-2s
  • support
  • implementation
  • employees access to W-2
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FinancialForce.com
  • Dashboards need updating
  • Difficult to customise reports
  • Salesforce is not always as quick to respond with service issues as they could be
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Likelihood to Renew
Criterion
We are changing to another payroll/HR vendor.
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FinancialForce.com
No answers on this topic
Usability
Criterion
too many instances of errors, unable to access program/time sheets
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FinancialForce.com
No answers on this topic
Support Rating
Criterion
Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.
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FinancialForce.com
No answers on this topic
Implementation Rating
Criterion
Had to continually repeat our information. Kept getting us confused with another client.
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FinancialForce.com
No answers on this topic
Alternatives Considered
Criterion
When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software
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FinancialForce.com
From a pricing perspective, FinancialForce HCM is very competitive in both licensing and implementation costs. Ultimately having an application that was native to Salesforce drove our final decision. While we were hoping to find an application that included the ability to process payroll internally we settled on the process of linking to a 3rd party vendor. The other options were either too pricey or lacked some of the key functionality we required.
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Return on Investment
Criterion
  • does not impact our ROI
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FinancialForce.com
  • It improved self service capabilities - saving significant HR time.
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