Likelihood to Recommend Prior to adopting Cronycle, our research team had a variety of different ways in which they would discover, store and share information. These methods were often inconsistent, with many smaller teams or sub-groups of researchers operating independently of others. In many cases, content that was potentially useful to more than one colleague was not being shared at all. We had thousands of different sources, accessed through varying methods and stored in different locations/systems, and very few colleagues would have had an idea of which sources other team members were using. Furthermore, we became aware as a team that while between us we were pulling in a lot of information, much of what was being discovered was not necessarily being acted upon, or indeed being read by the colleague to whom it was most relevant. We also needed to become more targeted, and indeed more selective, in the information we were seeing, and Cronycle -specifically through the Sources Library, the Feeds, and the tagging and notification functionality - has enabled us to do just this. There has been a genuinely transformative outcome to our information gathering ability, borne out by specific metrics, which Cronycle has also provided us with via the Enterprise account.
Read full review For advertising agencies and marketing departments looking to aggregate and consolidate marketing, advertising, and website analytics performance data into one centralized platform, TapClicks is a market-leading solution. TapClicks provides customizable modules, charts, and graphs to make visual sense of your data. TapClicks is designed for organizations that are trying to import reporting data across multiple marketing, advertising, and web analytics platforms. It probably does not makes sense to license TapClicks if you are just getting started with your digital marketing and are only utilizing 1 or 2 third-party platforms that TapClicks has an API connection with, it's probably premature for your organization to invest in TapClicks.
Read full review Pros relevant, spot-on content to any of the 80.000 topics they curate. Content curation, quickly assemble insights from a multitude of sources collaborating, commenting, and creating insights around any of the topics you focus on with a team is a breeze, and in one central place. Read full review Customizable dashboards: these are easy to set-up and manage and tell a powerful story. We appreciate that they can be exported. Import Wizard: it's very important that we are able to include custom data points in our reports through the Import Wizard. After a short learning curve, we are not importing data on a weekly basis for a comprehensive report that not only shows marketing trends, but the business results too. Groups and Clusters: The ability to manage client groups and clusters has been vital to how we report out to the client. Read full review Cons For some reason logging on for a few months does not go as easy as usual, because nowadays I need a least two attempts to log in. I think I do only use the core functionality of Cronycle: getting indication info by keywords via multiple sites. Vice versa: if people come to me with a suspected issue, I double-check via Cronycle by entering that issue as search in found results. A low occurrence often indicates the suspected issue likely is not so severe. Read full review The support team sometimes isn't very responsive, and I can go a week without hearing from the TapClicks team on an open issue. I would love to have the categories feature enhanced so that I could combine several services, and be able to break out reporting by the flights/adgroups/lineitems within those services. I would love for the custom dashboards that are created to be integrated into reporting so that, for example, I could use the Categories dashboard as the title page of an exported report. Read full review Likelihood to Renew TapClicks is a must have for our agency clients
Read full review Usability TapClicks provides an array of on-demand training videos coupled with account management support to help your organization get up and running. That being said, TapClicks integrates with hundreds of marketing, advertising, CRM, and website analytics third-party platforms, so depending on how many integrations you want to activate, it can be a steep learning curve. Overall, we like the usability of the product.
Read full review Support Rating Any issues with the platform have always been resolved quickly. I have never previously worked with a third party software provider whose support team is as responsive.
Read full review Our organization experienced a very thorough onboarding process that helped us get up and running with TapClicks. It's pretty easy to integrate or "connect" with other platforms. We have developed a long-term relationship with our Account Manager at TapClicks and we really value her support. In today's world, most technology companies change your Account Manager seemingly almost every year, but that has not been the case with TapClicks.
Read full review Alternatives Considered Hootsuite publication prep and scheduling is great, better than Cronycl (a manual process) Cronycl management of feeds, filtering creation of topical boards are excellent,
Hootsuite doesn't offer this. Cronycle I find it easier, more attractive, and better filtering than Buffer, though Buffer was slightly better at the publication prep.
Read full review The companies I interviewed are either limited in the number of APIs built with the data source, especially with DFP. Some of them charge us cloud storage fees. TapClicks came in with enthusiasm and so far they have helped us jump start the building of dashboards for our clients.
Read full review Return on Investment Cronycle is my secret superpower (well, it was until now!) I have landed and retained clients by wowing them with insights their own teams have not previously provided I have aced speaking gigs and secured many more by engaging audiences with insights gained through this tool Read full review Greater efficiencies in providing reports to our clients Great reporting features to sell when we're trying to close new business as an agency Ability to resell and add margin to our investment Automated reporting for our clients which saves our team time Read full review ScreenShots