TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crowdcast

    Score9.3 out of 10
    N/ACrowdcast is a multistreaming platform for private, interactive, supports webinars, and has the capabilities to reach any size audience and connect with your community. Crowdcast is designed to help you reach, grow, and engage your audience.

    $29

    per month

    Zoom Events & Webinars

    Score8.6 out of 10
    N/AZoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.

    $89

    per month 300 attendees

    Pricing
    CrowdcastZoom Events & Webinars
    Editions & Modules
    No answers on this topic
    Zoom Webinars
    starting at $89
    per month starting with 300 attendees
    Zoom Events
    starting at $149
    per month starting with 100 attendees
    Zoom Webinars Plus
    starting at $99
    per month starting with 100 attendees
    Offerings
    Pricing Offerings
    CrowdcastZoom Events & Webinars
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPlans supporting up to 10k attendees available. Discount available for annual billing. Pay-per-attendee available for Zoom Webinars Plus and Zoom Events.
    More Pricing Information
    Community Pulse
    CrowdcastZoom Events & Webinars
    Considered Both Products
    Crowdcast
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    43 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    36 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    43 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    33 Answers
    Features
    CrowdcastZoom Events & Webinars
    Online Events Marketing
    Comparison of Online Events Marketing features of Crowdcast and Zoom Events & Webinars
    Feature
    Crowdcast
    -
    Ratings
    Zoom Events & Webinars
    9.9
    32 Ratings
    10% above category average
    Branding options00 Ratings9.932 Ratings
    Virtual Event
    Comparison of Virtual Event features of Crowdcast and Zoom Events & Webinars
    Feature
    Crowdcast
    -
    Ratings
    Zoom Events & Webinars
    8.6
    6 Ratings
    8% above category average
    Registration, RSVP, and ticketing00 Ratings8.06 Ratings
    Email marketing00 Ratings9.04 Ratings
    Livestreaming00 Ratings9.04 Ratings
    Audience engagement00 Ratings9.56 Ratings
    Event recording00 Ratings8.66 Ratings
    Virtual booths00 Ratings8.02 Ratings
    Networking00 Ratings7.63 Ratings
    Event analytics00 Ratings9.05 Ratings
    Best Alternatives
    CrowdcastZoom Events & Webinars
    Small Businesses
    BigMarker
    Score6 out of 10
    BigMarker
    Score6 out of 10
    Medium-sized Companies
    RingCentral Events
    Score8.6 out of 10
    RingCentral Events
    Score8.6 out of 10
    Enterprises
    Zoom Events & Webinars
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CrowdcastZoom Events & Webinars
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.7
    (86 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    2.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    7.2
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CrowdcastZoom Events & Webinars
    Likelihood to Recommend
    Crowdcast
    Crowdcast does a great job with live webinars and is one of the top ones available. They have continually improved the product and are coming out with a version two now with a cleaner, easier to use interface with some really cool features. The platform works well and most importantly the live webinars come in clearly and almost never fail. In the past year, things have worked very smoothly which is really a relief. As anyone who does lots of live videos knows, it's crucial to have a smooth, easy-to-use piece of tech that doesn't fail like Crowdcast. Chat comes in a lot better and the features are cooler than Zoom Webinars.
    Incentivized
    Read full review
    Zoom
    Zoom is well-suited for all companies. The functionality can range from basic to supercharged with all the bells and whistles; it is just a matter of what package level works best for you and your company. Having used multiple iterations of Zoom, it really relies on you and your company’s use case.
    Incentivized
    Read full review
    Pros
    Crowdcast
    • Create live webinars
    • Record webinars
    • Respond to customers in chat and present offers and polls
    Incentivized
    Read full review
    Zoom
    • Zoom calendar integration is a great way to see what calls are upcoming
    • Ease of use for screen sharing and video call settings
    • Zoom Workplace is reliable at blocking out external noise that should be muted from actual conversation taking place in calls
    Incentivized
    Read full review
    Cons
    Crowdcast
    • Chat replay does not repeat in realtime like Facebooks live video replays
    • New registrants aren't automatically added to email platform, have to download list.
    Incentivized
    Read full review
    Zoom
    • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
    • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
    • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
    Incentivized
    Read full review
    Likelihood to Renew
    Crowdcast
    No answers on this topic
    Zoom
    We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
    Incentivized
    Read full review
    Usability
    Crowdcast
    No answers on this topic
    Zoom
    Zoom Events is complex, but gets "almost easy" with experience and good guidance. I tell people, "Hosting a meeting is like driving a car; hosting a webinar is like driving an 18-wheeler; and hosting a Zoom Event is like flying a commercial airliner." You need experience, training, and ongoing guidance to be good at Zoom Events. Zoom has staff that knows everything there is to know about Zoom Events, but finding them and reaching them isn't easy. There aren't many consultants out there that are affordable and experienced.
    Incentivized
    Read full review
    Support Rating
    Crowdcast
    No answers on this topic
    Zoom
    Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
    Read full review
    Implementation Rating
    Crowdcast
    No answers on this topic
    Zoom
    Implementation was very feasible during our initial usage of the Zoom after COVID-19.
    Incentivized
    Read full review
    Alternatives Considered
    Crowdcast
    WebinarJam got really bad the last couple of years we used it (2 years ago). Crowdcast support has been better and doesn't fail like WebinarJam. Facebook had a bunch of issues as well and isn't the ideal solution in my opinion. Zoom Webinars provide a great video feed, but the chat options and overall functionality are limited.
    Incentivized
    Read full review
    Zoom
    Zoom Workplace stacks up better than Microsoft Teams in terms of general meeting capabilities, webinar and live event capabilities, user experience, and how slick it is generally - it's a nicer environment where things feel more intuitive and professional. Teams is laggy and slow, feels outdated. Google Meet doesn't have as many filtering options and nuanced capabilities. Zoom integrates well with a wider tech stack.
    Incentivized
    Read full review
    Return on Investment
    Crowdcast
    • Made our company more personal
    • Allows for better interaction with customers
    • Increased retention
    Incentivized
    Read full review
    Zoom
    • Being able to quickly set up and run webinars for our teammates using the templates saves us time which equals money.
    • Using our saved Webinar templates ensures we are keeping on brand and adding the items requested by our legal and branding teams which saves time and frustration for all involved.
    • Webinars allow us to upskill our teammates faster without having to create a stand alone training. We can invite them to a hot topic webinar where they can learn, ask questions, and immediately take action on the topic.
    Incentivized
    Read full review
    ScreenShots

    Zoom Events & Webinars Screenshots

    Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features