What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 5 reviews and ratings
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 30 reviews and ratings
Attribute Ratings
- CrunchTime! is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
CrunchTime!
90%
1 Rating
8.7
NCR Aloha POS
87%
8 Ratings
Usability
CrunchTime!
N/A
0 Ratings
9.0
NCR Aloha POS
90%
2 Ratings
Support Rating
CrunchTime!
N/A
0 Ratings
8.4
NCR Aloha POS
84%
3 Ratings
Likelihood to Recommend
CrunchTime!
CrunchTime! is well suited for non-franchised restaurant brands. When you have control of the end-user it makes deployment and use much easier. It is less suited for franchised restaurants because of the inability for the franchiser to require its use. Without end-user interaction some data points are not available. Some of the recent changes in the software have addressed this.
CIO (Chief Information Officer)
BWG Strategy LLCRestaurants, 10,001+ employees
NCR Aloha POS
Aloha POS is well suited for any kind of full-service restaurant, from high volume establishments to low volume, intimate fine dining settings. The universality to the system makes it an asset for any operation. I don't see much need for Aloha POS when it comes to fast casual, or fast food establishments, as Aloha POS is geared more toward constant communication and planning between the front of house service and back of house prep. For counter service, I believe this would be underutilized, and these establishments would be fine with a simpler service.
Manager
Cliffside MalibuFood & Beverages, 51-200 employees
Pros
CrunchTime!
- The integration to our Vendors is well done allow us to place orders and monitor vendors for contract compliance.
- The integration to our POS was simple which allows us to easily exchange data.
- There update cadence is short and they are always releasing system improvements.
CIO (Chief Information Officer)
BWG Strategy LLCRestaurants, 10,001+ employees
NCR Aloha POS
- Extremely user-friendly. The layout and simplicity of the program made for fast, accurate transactions. This was an easy system to learn for all of our users and made training a much more streamlined process.
- Versatility - even in the largest of transactions, my options for payment were wide-ranging (from charging to house accounts to accepting check, cash, or card). My ability to update price keys and users was extremely helpful where other systems have proven to be difficult to navigate.
- Great support. As we transitioned to newer versions of Aloha, we always had a great line of communication with customer support, and fast, friendly service.
Assistant Banquet Manager
Andy B's Restaurant & EntertainmentHospitality, 10,001+ employees
Cons
CrunchTime!
- Until recently we were unable to get accurate data from franchisees that are unwilling to use the product. That is changing with some new feature releases.
CIO (Chief Information Officer)
BWG Strategy LLCRestaurants, 10,001+ employees
NCR Aloha POS
- Sometimes you need tech support to help add or delete tabs.
- The programs are always growing and updating so sometimes you need assistance.
- The tech support isn't always available or takes time for them to respond.

Verified User
Administrative Assistant in Sales
Events Services Company, 11-50 employeesPricing Details
CrunchTime!
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—NCR Aloha POS
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
CrunchTime!
No score
No answers yet
No answers on this topic
NCR Aloha POS
NCR Aloha POS 9.0
Based on 2 answers
Overall, Aloha POS's usability is phenomenal. The interface is extremely easy to navigate through. All buttons and tabs are easy to add or delete. Having a piece of software that is easy to toggle through creates a much more efficient workplace. I love the ease of use. A brand new employee can jump right into the system and use it with no issues.

Verified User
Administrative Assistant in Sales
Events Services Company, 11-50 employeesSupport Rating
CrunchTime!
No score
No answers yet
No answers on this topic
NCR Aloha POS
NCR Aloha POS 8.4
Based on 3 answers
There were a lot of instances where I had to call back or a problem wasn't resolved, specifically with Aloha loyalty.

Verified User
Employee in Other
Wine and Spirits Company, 201-500 employeesAlternatives Considered
CrunchTime!
We selected CrunchTime! many years ago because they were a relatively small company with a good product. We have grown with them. We have looked at competitors over the years and have not found a company that we would consider switching to.
CIO (Chief Information Officer)
BWG Strategy LLCRestaurants, 10,001+ employees
NCR Aloha POS
Aloha is much better than Revel and MICROS. Revel is not set up to handle very large volume of transactions & use. Aloha has many more features than the other two, with more thorough reports, etc. I personally have used ALOHA at several restaurants through the years, but I have never been a part of the implementation process.
Server & Bartender
Ascend Hospitality GroupRestaurants, 51-200 employees
Return on Investment
CrunchTime!
- The software has allowed us to maintain consistency of our products while helping to keep food cost down.
- The software has allowed us to maintain quality and determine which stores are not properly executing our recipes which allows us to do customized training.
CIO (Chief Information Officer)
BWG Strategy LLCRestaurants, 10,001+ employees
NCR Aloha POS
- Through reprint, we were able to identify an issue around drink sales and create a plan to increase them.
- We were able to speed up the check-out process, allowing us to move people through faster.
Operating Partner
Cafe ZupasFood & Beverages, 51-200 employees