TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CS-Cart Multi-Vendor

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    CS-Cart Multi-Vendor is an eCommerce marketplace software for SMBs available in cloud (No-Code) and self-hosted (On-Premises) versions. It allows users to open an online marketplace, where the user is the admin, and all the others—invited sellers. Each seller has his or her own micro-store with a customizable storefront, categories, filters, and search. Just like in Amazon. In the CS-Cart Multi-Vendor marketplace platform, managing vendors is designed to be simple:…

    $660

    per year

    Red Falcon

    Score7.3 out of 10
    N/ARed Falcon is an integrated business management system and eCommerce platform, designed to make the supplier ordering process simpler with integrations that allow users to submit accurate orders electronically, receive acknowledgments, and manage complex jobs. The software automatically connects with major wholesalers and vendors to help users handle products and pricing updates.N/A
    Pricing
    CS-Cart Multi-VendorRed Falcon
    Editions & Modules
    Standard
    $660
    per year
    Plus
    $1,320
    per year
    Ultimate
    $3,300
    per year
    Unlimited
    Contact Sales
    one-time fee
    No answers on this topic
    Offerings
    Pricing Offerings
    CS-Cart Multi-VendorRed Falcon
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    CS-Cart Multi-VendorRed Falcon
    Considered Both Products
    CS-Cart
    No answer on this topic
    ECI Software Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    9 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    92%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    89%
    Implementation went as expected
    8 Answers
    Features
    CS-Cart Multi-VendorRed Falcon
    Online Storefront
    Comparison of Online Storefront features of CS-Cart Multi-Vendor and Red Falcon
    Feature
    CS-Cart Multi-Vendor
    8.6
    10 Ratings
    10% above category average
    Red Falcon
    -
    Ratings
    Product catalog & listings8.810 Ratings00 Ratings
    Product management8.910 Ratings00 Ratings
    Bulk product upload8.39 Ratings00 Ratings
    Branding8.710 Ratings00 Ratings
    Mobile storefront8.08 Ratings00 Ratings
    Product variations8.59 Ratings00 Ratings
    Website integration8.69 Ratings00 Ratings
    Visual customization8.710 Ratings00 Ratings
    CMS8.810 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of CS-Cart Multi-Vendor and Red Falcon
    Feature
    CS-Cart Multi-Vendor
    8.4
    10 Ratings
    9% above category average
    Red Falcon
    -
    Ratings
    Abandoned cart recovery8.29 Ratings00 Ratings
    Checkout user experience8.510 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of CS-Cart Multi-Vendor and Red Falcon
    Feature
    CS-Cart Multi-Vendor
    8.9
    9 Ratings
    6% above category average
    Red Falcon
    -
    Ratings
    eCommerce security8.99 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of CS-Cart Multi-Vendor and Red Falcon
    Feature
    CS-Cart Multi-Vendor
    8.4
    9 Ratings
    9% above category average
    Red Falcon
    -
    Ratings
    Promotions & discounts8.89 Ratings00 Ratings
    Personalized recommendations8.09 Ratings00 Ratings
    SEO8.49 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of CS-Cart Multi-Vendor and Red Falcon
    Feature
    CS-Cart Multi-Vendor
    8.0
    10 Ratings
    1% below category average
    Red Falcon
    -
    Ratings
    Multi-site management8.78 Ratings00 Ratings
    Order processing8.510 Ratings00 Ratings
    Inventory management6.510 Ratings00 Ratings
    Shipping7.39 Ratings00 Ratings
    Custom functionality8.99 Ratings00 Ratings
    Customization
    Comparison of Customization features of CS-Cart Multi-Vendor and Red Falcon
    Feature
    CS-Cart Multi-Vendor
    -
    Ratings
    Red Falcon
    7.2
    8 Ratings
    4% below category average
    API for custom integration00 Ratings7.88 Ratings
    Plug-ins00 Ratings6.56 Ratings
    Security
    Comparison of Security features of CS-Cart Multi-Vendor and Red Falcon
    Feature
    CS-Cart Multi-Vendor
    -
    Ratings
    Red Falcon
    7.1
    11 Ratings
    17% below category average
    Role-based user permissions00 Ratings7.111 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of CS-Cart Multi-Vendor and Red Falcon
    Feature
    CS-Cart Multi-Vendor
    -
    Ratings
    Red Falcon
    6.3
    12 Ratings
    17% below category average
    Dashboards00 Ratings6.512 Ratings
    Standard reports00 Ratings6.211 Ratings
    Order Management
    Comparison of Order Management features of CS-Cart Multi-Vendor and Red Falcon
    Feature
    CS-Cart Multi-Vendor
    -
    Ratings
    Red Falcon
    6.7
    12 Ratings
    17% below category average
    Pricing00 Ratings6.212 Ratings
    Order entry00 Ratings7.412 Ratings
    Credit card processing00 Ratings6.09 Ratings
    Order Orchestration00 Ratings7.111 Ratings
    Best Alternatives
    CS-Cart Multi-VendorRed Falcon
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CS-Cart Multi-VendorRed Falcon
    Likelihood to Recommend
    8.6
    (10 ratings)
    7.2
    (13 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.4
    (1 ratings)
    Usability
    8.3
    (7 ratings)
    7.2
    (2 ratings)
    Support Rating
    8.2
    (7 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    2.7
    (1 ratings)
    User Testimonials
    CS-Cart Multi-VendorRed Falcon
    Likelihood to Recommend
    CS-Cart
    For quickly setting up a most intuitive online marketplace, CS-Cart Multi-Vendor is the best one. The software is very well suited for those who have some basic knowledge about backend customization, installation, server setup, proper server configuration etc. Though I'm sure the support team will get you up and running. Only few third-party service providers are very professional, provide honest service and will help you to run your business smoothly. I would highly recommend to use CS-Cart Multi-Vendor.
    Incentivized
    Read full review
    ECI Software Solutions
    We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.
    Incentivized
    Read full review
    Pros
    CS-Cart
    • Quick and easy set up of a multi-vendor marketplace
    • Very easy-to-use page designer
    • Huge marketplace of add-ons to cover pretty much anything you need
    Incentivized
    Read full review
    ECI Software Solutions
    • There is good training and support to help learn the product
    • Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
    • Integrates with many of the Wholesalers we use right out of the box.
    Incentivized
    Read full review
    Cons
    CS-Cart
    • The high cost of the platform itself and plugins.
    • Unavailability of the mobile application in the basic version of the platform.
    • Relatively difficult process of installing updates if you are new to IT.
    Read full review
    ECI Software Solutions
    • Would like to be able to print only unprinted orders in packing slips.
    • More reporting options within Red Falcon.
    • Would like to be able to search by order number under customer order history.
    • Be able to do recurring orders on the back end for MISC items.
    Incentivized
    Read full review
    Usability
    CS-Cart
    The software consists of most of all e-commerce related features. Also, there are plenty of third party addons are available in the market which can improve our business. There are a lot of powerful themes available in the cs cart market which improve the look and feel on the front store. If CS-cart adjusted the price on their software license cost, controlling the third party addon cost and provide more freelancers with cheaper hourly rate for the customization on the cs-cart multi vendor software, the cs-cart company can be a master among other e-commerce software companies in the world.
    Read full review
    ECI Software Solutions
    I feel there is a lot of clicking around to get what you need.
    Incentivized
    Read full review
    Support Rating
    CS-Cart
    inside of the support subscription, they give me all the time a fast answer and you can ask in a community forum also other users. But i miss a free support/chat like other solutions.
    Incentivized
    Read full review
    ECI Software Solutions
    Support is great at taking care of our questions and issues.
    Incentivized
    Read full review
    Implementation Rating
    CS-Cart
    Mostly extremely easy to implement, both back-end logic as well as styling. Great addon marketplace helped, particularly around payment options.
    Incentivized
    Read full review
    ECI Software Solutions
    The instructors were patient and kind but the overall implementation seemed cumbersome and lengthy.
    Incentivized
    Read full review
    Alternatives Considered
    CS-Cart
    It's a one-time payment and the entire CMS is in your control, can list unlimited products and vendors. no need to depend on an e-commerce platform to pay huge commissions. promote your own brand globally. change the looks of your listing with multiple themes, there are vast add on and page themes to enhance look and controls.
    Read full review
    ECI Software Solutions
    We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors Again, we mainly went with Red Falcon through word of mouth
    Incentivized
    Read full review
    Return on Investment
    CS-Cart
    • Positive impact in learning to set up a shopping cart
    • ROI is questionable, as we are still building our business model
    • Positive impact on our business model and direction
    Incentivized
    Read full review
    ECI Software Solutions
    • Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
    • The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.
    Incentivized
    Read full review
    ScreenShots

    CS-Cart Multi-Vendor Screenshots

    Screenshot of Multi-Vendor marketplace storefrontScreenshot of Multi-Vendor marketplace product pageProduct screenshot

    Red Falcon Screenshots

    Screenshot of Dashboards available in Red FalconScreenshot of the retail app for Red FalconScreenshot of Pending Orders in Red Falcon