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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CueLab CRM

    Score10 out of 10
    Small Businesses (1-50 employees)
    The CueLab Mobile App is developed to assist sales professionals and businesses in instantly reaching out to potential leads, nurture them and convert them into paying customers. Key features includes Instant lead notifications can be sent to a phone number. Fast outreach through Call, Email, WhatsApp, SMS. Multiple brand management

    $9

    per month per user

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Pricing
    CueLab CRMFreshBooks
    Editions & Modules
    No answers on this topic
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Offerings
    Pricing Offerings
    CueLab CRMFreshBooks
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFree Instant Lead Notifications Unlimited Lead access/month 100 AI credits/month 10 Portfolio with Uplink.bio No credit card required10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    CueLab CRMFreshBooks
    Considered Both Products
    Aidify Learning and Mobility Pvt Ltd
    No answer on this topic
    FreshBooks
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    82%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    54%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    64%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    62%
    Implementation went as expected
    8 Answers
    Features
    CueLab CRMFreshBooks
    Sales Force Automation
    Comparison of Sales Force Automation features of CueLab CRM and FreshBooks
    Feature
    CueLab CRM
    9.9
    1 Ratings
    23% above category average
    FreshBooks
    -
    Ratings
    Customer data management / contact management10.01 Ratings00 Ratings
    Workflow management10.01 Ratings00 Ratings
    Territory management10.01 Ratings00 Ratings
    Opportunity management10.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings00 Ratings
    Interaction tracking10.01 Ratings00 Ratings
    Channel / partner relationship management9.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of CueLab CRM and FreshBooks
    Feature
    CueLab CRM
    9.3
    1 Ratings
    19% above category average
    FreshBooks
    -
    Ratings
    Case management10.01 Ratings00 Ratings
    Call center management9.01 Ratings00 Ratings
    Help desk management9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of CueLab CRM and FreshBooks
    Feature
    CueLab CRM
    10.0
    1 Ratings
    26% above category average
    FreshBooks
    -
    Ratings
    Lead management10.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of CueLab CRM and FreshBooks
    Feature
    CueLab CRM
    10.0
    1 Ratings
    26% above category average
    FreshBooks
    -
    Ratings
    Task management10.01 Ratings00 Ratings
    Reporting10.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of CueLab CRM and FreshBooks
    Feature
    CueLab CRM
    10.0
    1 Ratings
    27% above category average
    FreshBooks
    -
    Ratings
    Pipeline visualization10.01 Ratings00 Ratings
    Customizable reports10.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of CueLab CRM and FreshBooks
    Feature
    CueLab CRM
    9.5
    1 Ratings
    22% above category average
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    Custom fields10.01 Ratings00 Ratings
    Custom objects9.01 Ratings00 Ratings
    API for custom integration00 Ratings9.330 Ratings
    Plug-ins00 Ratings9.026 Ratings
    Security
    Comparison of Security features of CueLab CRM and FreshBooks
    Feature
    CueLab CRM
    9.5
    1 Ratings
    12% above category average
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Single sign-on capability9.01 Ratings10.01 Ratings
    Role-based user permissions10.01 Ratings10.041 Ratings
    Social CRM
    Comparison of Social CRM features of CueLab CRM and FreshBooks
    Feature
    CueLab CRM
    10.0
    1 Ratings
    28% above category average
    FreshBooks
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of CueLab CRM and FreshBooks
    Feature
    CueLab CRM
    10.0
    1 Ratings
    28% above category average
    FreshBooks
    -
    Ratings
    Compensation management10.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of CueLab CRM and FreshBooks
    Feature
    CueLab CRM
    10.0
    1 Ratings
    27% above category average
    FreshBooks
    -
    Ratings
    Mobile access10.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of CueLab CRM and FreshBooks
    Feature
    CueLab CRM
    -
    Ratings
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Dashboards00 Ratings9.057 Ratings
    Standard reports00 Ratings8.855 Ratings
    Custom reports00 Ratings4.82 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of CueLab CRM and FreshBooks
    Feature
    CueLab CRM
    -
    Ratings
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Accounts payable00 Ratings8.041 Ratings
    Accounts receivable00 Ratings9.455 Ratings
    Cash management00 Ratings7.03 Ratings
    Bank reconciliation00 Ratings7.02 Ratings
    Expense management00 Ratings6.651 Ratings
    Time tracking00 Ratings7.642 Ratings
    Multi-currency support00 Ratings7.01 Ratings
    Regulations compliance00 Ratings6.021 Ratings
    Self-service portal00 Ratings9.13 Ratings
    Order Management
    Comparison of Order Management features of CueLab CRM and FreshBooks
    Feature
    CueLab CRM
    -
    Ratings
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Pricing00 Ratings8.839 Ratings
    Order entry00 Ratings9.337 Ratings
    Credit card processing00 Ratings9.741 Ratings
    Cost of goods sold00 Ratings10.01 Ratings
    Best Alternatives
    CueLab CRMFreshBooks
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    Salesflare
    Score10 out of 10
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    Score4.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
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    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CueLab CRMFreshBooks
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.6
    (75 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (18 ratings)
    Usability
    -
    (0 ratings)
    9.6
    (20 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    CPA Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    CueLab CRMFreshBooks
    Likelihood to Recommend
    Aidify Learning and Mobility Pvt Ltd
    first I used to download csv file which my marketer used to send me, then copy
    paste the contact of leads in my phonebook and the call or whatsapp them. this
    much process makes delay in contacting my newly generated leads. and many time
    I saw they choose some other services over my service due to delay in
    contacting. CueLab CRM soves this problem in seconds. Since using this CRM, my lead
    tracking has become way more efficient. I'm closing more deals 50% more than
    ever before. i have to buy 5 license as i have team of 5 sales executive
    Read full review
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Pros
    Aidify Learning and Mobility Pvt Ltd
    • instant lead notification for newly generated leads
    • team collaboration
    • automated lead distribution
    Read full review
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Cons
    Aidify Learning and Mobility Pvt Ltd
    • they can have enterprice plan
    • call tracking
    • analysis
    Read full review
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Likelihood to Renew
    Aidify Learning and Mobility Pvt Ltd
    No answers on this topic
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Usability
    Aidify Learning and Mobility Pvt Ltd
    No answers on this topic
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Reliability and Availability
    Aidify Learning and Mobility Pvt Ltd
    No answers on this topic
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Support Rating
    Aidify Learning and Mobility Pvt Ltd
    No answers on this topic
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Implementation Rating
    Aidify Learning and Mobility Pvt Ltd
    No answers on this topic
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Alternatives Considered
    Aidify Learning and Mobility Pvt Ltd
    very cost effective, easy to use mobile app
    Read full review
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Return on Investment
    Aidify Learning and Mobility Pvt Ltd
    • very positive impact
    • i am converting 30% more leads i paying customers
    • my lead ads budget has giving me 100% roi
    Read full review
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking