Overall Satisfaction with FreshBooks
We use FreshBooks across our accounting, invoicing and book keeping [departments]. It's an excellent cloud based software to satisfy our requirements at the small business level.
Because we don't have an in-house bookkeeper, the invoices are typically sent out by me and being able to access this software on the smartphone and tablet - allows invoices to be sent out as they are requested by clients.
Because we don't have an in-house bookkeeper, the invoices are typically sent out by me and being able to access this software on the smartphone and tablet - allows invoices to be sent out as they are requested by clients.
- Nicely laid out graphical interface - really easy to use and get basic tasks done.
- Smartphone and Tablet apps are really effective and useful
- FreshBooks continues to innovate and improve their product offering regularly
- Having bank feeds imported straight into the system like Xero does
- Balance sheet is a bit cumbersome as it doesn't update figures automatically based on sales activity
- Templated emails should have a quick warning before they are applied to the invoices
- Definitely faster processing of invoices - highlights the status and sends automatic reminders if the invoices are late
- Better customer service because it has a client portal to show clients their past invoices and status
- Xero,MYOB,QuickBooks Online
FreshBooks' pricing for its functionality is very good for a smallish business as compared to some of the more established competitors.