Culture Amp vs. Insights

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Culture Amp
Score 8.5 out of 10
N/A
Culture Amp is an employee engagement software offering with functionalities such as employee pulse survey, onboarding feedback collection, and analysis of employee feedback.N/A
Insights
Score 2.7 out of 10
N/A
Insights is a professional development / coaching platform for teamwork, employee engagement, leadership development, sales and service performance, and change management. It provides employees and managers with Jungian psychology-based psychometric tools that promote self-awareness and teach users how to work more effectively with others, both internally and externally. At the core of the programs is the Insights Discovery profile, which uses a four-color model to illustrate each person's…N/A
Pricing
Culture AmpInsights
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Culture AmpInsights
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Culture AmpInsights
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Culture AmpInsights
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Culture Amp
-
Ratings
Insights
5.8
1 Ratings
26% below category average
Corporate goal setting00 Ratings2.71 Ratings
Subordinate goal setting00 Ratings7.31 Ratings
Individual goal setting00 Ratings7.31 Ratings
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Culture AmpInsights
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User Ratings
Culture AmpInsights
Likelihood to Recommend
10.0
(12 ratings)
2.7
(1 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
Culture AmpInsights
Likelihood to Recommend
Culture Amp Pty Ltd
Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.
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Insights
I've heard that if set up correctly, for a small company, the software works. Cloud functionality is greatly appreciated.
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Pros
Culture Amp Pty Ltd
  • The Culture Amp support team is unparalleled. They offer live chat support as well as office hours that you can attend for help on anything from technical issues to the best way to phrase a survey question. They are always willing to help and are experts in their field.
  • The report pages are very detailed and it's easy to view the data in a lot of different ways. This helps with more insightful analysis.
  • I love that you can benchmark your survey results to your industry/region; it helps a lot to give context to your results.
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Insights
  • Cost.
  • Good for small companies.
  • Comes with defaults preprogrammed.
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Cons
Culture Amp Pty Ltd
  • They recently launched a text analytics feature but I think it still needs some work. I don't find the attributes of sentiment to comments to make complete sense. Text analytics are also not yet available for export so it makes it very difficult to share with others in presentations and reports outside of the system.
  • Currently they don't have the ability to set an automated file with and connect with an HRIS (at least not with Ultimate) so every time you want to refresh your users you have to upload a new file feed manually (which is pretty simple, it is just impossible to set the refresh on autopilot).
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Insights
  • Auditing.
  • Reporting.
  • Flexibility/scaleability.
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Support Rating
Culture Amp Pty Ltd
No answers on this topic
Insights
The sectionality of the support structure causes unnecessary delays, lots of confusion, and even misinformation. I miss the old days where you had one person to call, they pulled in any other required resources, and you got a solid and timely answer. Each ticket submitted is a gamble, as the service varies widely from consultant to consultant, and issues are often passed back and forth between support and professional services, with no one taking responsibility for solving the issue. Tickets are ignored for days or weeks at a time, and often the answer is "this is the way the system is designed" and the ticket is closed.
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Alternatives Considered
Culture Amp Pty Ltd
Culture Amp is the first such tool I have used. I find it to be very well rounded and useful, especially since culture is one of the trickiest parts of a business to get a hold of as related to the bottom line. The fact that followup on goals and feedback can be done thanks to the platform is a very strong point.
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Insights
ADP: Enterprise EV5. Old hosted product, but configurable with full reporting and auditing capabilities and full rights to your own data at all times. I did not make this choice.
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Return on Investment
Culture Amp Pty Ltd
  • We use culture amp to measure engagement levels surrounding certain "standard" questions we ask on a recurring basis. this gives us a viable way to measure how we are doing overall in certain areas that are important to us.
  • The Diversity survey helped us pinpoint some areas were we could work on improving. This came out in comments from several users.
  • We have to keep in mind that comments are important, but sometimes it is just one person who is upset about one thing that does not affect anyone else. We must keep that in mind and set those aside. It is easy to get caught up in some of those comments.
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Insights
  • It was set up poorly and we're still suffering.
  • Without full auditing capabilities, I'm not able to mitigate all risks.
  • The support structure is severely lacking.
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ScreenShots