What users are saying about
35 Ratings
1 Rating
35 Ratings
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Score 8.7 out of 100
1 Rating
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Score 2.7 out of 100

Feature Set Ratings

    Performance and Goals

    Culture Amp

    Feature Set Not Supported
    N/A
    5.8

    Insights

    58%
    Insights ranks higher in 3/3 features

    Corporate goal setting

    N/A
    0 Ratings
    2.7
    27%
    1 Rating

    Subordinate goal setting

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Individual goal setting

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Attribute Ratings

    • Culture Amp is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.5

    Culture Amp

    95%
    11 Ratings
    2.7

    Insights

    27%
    1 Rating

    Support Rating

    Culture Amp

    N/A
    0 Ratings
    1.0

    Insights

    10%
    2 Ratings

    Likelihood to Recommend

    Culture Amp

    Culture Amp is a great tool for employee surveys, and has been able to scale with us for 5+ years. It's customizable and helps provide rich data on how employees are feeling so that we can continue to use that feedback to improving our company culture quarter over quarter.
    Anonymous | TrustRadius Reviewer

    Insights

    I've heard that if set up correctly, for a small company, the software works. Cloud functionality is greatly appreciated.
    Jade Willard | TrustRadius Reviewer

    Pros

    Culture Amp

    • The Culture Amp support team is unparalleled. They offer live chat support as well as office hours that you can attend for help on anything from technical issues to the best way to phrase a survey question. They are always willing to help and are experts in their field.
    • The report pages are very detailed and it's easy to view the data in a lot of different ways. This helps with more insightful analysis.
    • I love that you can benchmark your survey results to your industry/region; it helps a lot to give context to your results.
    Anonymous | TrustRadius Reviewer

    Insights

    • Cost.
    • Good for small companies.
    • Comes with defaults preprogrammed.
    Jade Willard | TrustRadius Reviewer

    Cons

    Culture Amp

    • They recently launched a text analytics feature but I think it still needs some work. I don't find the attributes of sentiment to comments to make complete sense. Text analytics are also not yet available for export so it makes it very difficult to share with others in presentations and reports outside of the system.
    • Currently they don't have the ability to set an automated file with and connect with an HRIS (at least not with Ultimate) so every time you want to refresh your users you have to upload a new file feed manually (which is pretty simple, it is just impossible to set the refresh on autopilot).
    Anonymous | TrustRadius Reviewer

    Insights

    • Auditing.
    • Reporting.
    • Flexibility/scaleability.
    Jade Willard | TrustRadius Reviewer

    Pricing Details

    Culture Amp

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Insights

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    Culture Amp

    No score
    No answers yet
    No answers on this topic

    Insights

    Insights 1.0
    Based on 2 answers
    The sectionality of the support structure causes unnecessary delays, lots of confusion, and even misinformation. I miss the old days where you had one person to call, they pulled in any other required resources, and you got a solid and timely answer. Each ticket submitted is a gamble, as the service varies widely from consultant to consultant, and issues are often passed back and forth between support and professional services, with no one taking responsibility for solving the issue. Tickets are ignored for days or weeks at a time, and often the answer is "this is the way the system is designed" and the ticket is closed.
    Jade Willard | TrustRadius Reviewer

    Alternatives Considered

    Culture Amp

    Culture Amp is the first such tool I have used. I find it to be very well rounded and useful, especially since culture is one of the trickiest parts of a business to get a hold of as related to the bottom line. The fact that followup on goals and feedback can be done thanks to the platform is a very strong point.
    Andrew Nicolás Barajas Mc. Whinney | TrustRadius Reviewer

    Insights

    ADP: Enterprise EV5. Old hosted product, but configurable with full reporting and auditing capabilities and full rights to your own data at all times. I did not make this choice.
    Jade Willard | TrustRadius Reviewer

    Return on Investment

    Culture Amp

    • We use culture amp to measure engagement levels surrounding certain "standard" questions we ask on a recurring basis. this gives us a viable way to measure how we are doing overall in certain areas that are important to us.
    • The Diversity survey helped us pinpoint some areas were we could work on improving. This came out in comments from several users.
    • We have to keep in mind that comments are important, but sometimes it is just one person who is upset about one thing that does not affect anyone else. We must keep that in mind and set those aside. It is easy to get caught up in some of those comments.
    Lisa Shapiro | TrustRadius Reviewer

    Insights

    • It was set up poorly and we're still suffering.
    • Without full auditing capabilities, I'm not able to mitigate all risks.
    • The support structure is severely lacking.
    Jade Willard | TrustRadius Reviewer

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