Curalate vs. Giftbit

It is very well suited for scheduling Instagram posts, and tagging products from our eCommerce site using Like2Buy. We are just about to start using another product of theirs. Very competitive pricing.

It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.

Incentivized

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• Very intuitive/easy to use. Interface is well-designed.
• Great content uploader with product tagging capabilities integrating Like2Buy.
• Great customer service! Our rep is very knowledgeable and attentive.

• Sending mass brand-templated gift cards
• Choosing which type of gift card you want (e.g. Starbucks, Amazon)
• Showing metrics for gift cards

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• Honestly, they are doing a great job, and I can't think of anything I could see them doing differently.

• I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.

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When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.

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Hootsuite is great, but Curalate allows you to schedule videos, which is a huge advantage. The Like2Buy integration is also key.

I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.

Incentivized

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• Decent increase in web traffic via the Like2Buy functionality.
• Small increase in sales via Instagram posts featuring Like2Buy links.

• We now have an easy way to do these fulfillments
• It's easy to set up an account
• It alleviates privacy issues on our end

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info