Custify vs. Elevio by Dixa
Custify vs. Elevio by Dixa
Product | Rating | Most Used By | Product Summary | Starting Price |
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Custify | Small Businesses (1-50 employees) | Custify is a customer success platform designed for B2B SaaS businesses. It helps users better meet customers' needs, reduce churn and increase lifetime value. The user can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in its dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has… | N/A | |
Elevio by Dixa | N/A | The Elevio knowledge platform, now from Dixa (acquired February 2021) is designed to intelligently deliver contextual content to customers. Elevio acts as a 24/7 automated support team, intelligently delivering in-app help to the right customer at the right time, and actively deflecting incoming support tickets. Elevio uses data to help constantly improve the company's products and documentations, designed to allow the user to leave no customer behind. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Custify | Elevio by Dixa | |
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Top Pros | No answers on this topic | |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Custify | Elevio by Dixa | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Custify | Elevio by Dixa | |
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Likelihood to Recommend | 9.0 (11 ratings) | - (0 ratings) |
Usability | 9.0 (2 ratings) | - (0 ratings) |
Support Rating | 9.0 (2 ratings) | - (0 ratings) |
Custify | Elevio by Dixa | |
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Likelihood to Recommend | Custify | Dixa No answers on this topic |
Pros | Custify | Dixa No answers on this topic |
Cons | Custify | Dixa No answers on this topic |
Usability | Custify | Dixa No answers on this topic |
Support Rating | Custify | Dixa No answers on this topic |
Alternatives Considered | Custify | Dixa No answers on this topic |
Return on Investment | Custify | Dixa No answers on this topic |
ScreenShots | Custify Screenshots | Elevio by Dixa Screenshots |