Great software that helped us automate and improve our conversion rates.
Overall Satisfaction with Custify
Greater efficiency both in serving clients and in our own CS operations. The software identifies trigger points and milestones customers go through, and it lets us know when to reach out to them. It also gives us a lot of data on how our users do in our software and helps us optimize our onboarding flow.
- We've significantly increased our trial to paid user conversion rate and have set playbooks to help us upsell existing users at the exact time they need new features.