What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 7 reviews and ratings
196 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 196 reviews and ratings
Feature Set Ratings
Online Storefront

9.2
Customer Focus
92%
SAP Business One
Feature Set Not Supported
N/A
Customer Focus ranks higher in 9/9 features
Customer Focus ranks higher in 9/9 features
Product catalog & listings

9.0
90%
1 Rating
N/A
0 Ratings
Product management

9.0
90%
1 Rating
N/A
0 Ratings
Bulk product upload

10.0
100%
1 Rating
N/A
0 Ratings
Branding

9.0
90%
1 Rating
N/A
0 Ratings
Mobile storefront

9.0
90%
1 Rating
N/A
0 Ratings
Product variations

9.0
90%
1 Rating
N/A
0 Ratings
Website integration

10.0
100%
1 Rating
N/A
0 Ratings
Visual customization

9.0
90%
1 Rating
N/A
0 Ratings
CMS

9.0
90%
1 Rating
N/A
0 Ratings
Online Shopping Cart

9.0
Customer Focus
90%
SAP Business One
Feature Set Not Supported
N/A
Customer Focus ranks higher in 1/1 features
Customer Focus ranks higher in 1/1 features
Checkout user experience

9.0
90%
1 Rating
N/A
0 Ratings
eCommerce Marketing

8.0
Customer Focus
80%
SAP Business One
Feature Set Not Supported
N/A
Customer Focus ranks higher in 2/2 features
Customer Focus ranks higher in 2/2 features
Personalized recommendations

9.0
90%
1 Rating
N/A
0 Ratings
SEO

7.0
70%
1 Rating
N/A
0 Ratings
eCommerce Business Management

9.0
Customer Focus
90%
SAP Business One
Feature Set Not Supported
N/A
Customer Focus ranks higher in 2/2 features
Customer Focus ranks higher in 2/2 features
Shipping

9.0
90%
1 Rating
N/A
0 Ratings
Custom functionality

9.0
90%
1 Rating
N/A
0 Ratings
Payroll Management

Customer Focus
Feature Set Not Supported
N/A
10.0
SAP Business One
100%
SAP Business One ranks higher in 5/5 features
SAP Business One ranks higher in 5/5 features
Pay calculation

N/A
0 Ratings
10.0
100%
8 Ratings
Benefit plan administration

N/A
0 Ratings
10.0
100%
7 Ratings
Direct deposit files

N/A
0 Ratings
10.0
100%
8 Ratings
Salary revision and increment management

N/A
0 Ratings
10.0
100%
8 Ratings
Reimbursement management

N/A
0 Ratings
10.0
100%
9 Ratings
Customization

Customer Focus
Feature Set Not Supported
N/A
8.6
SAP Business One
86%
SAP Business One ranks higher in 2/2 features
SAP Business One ranks higher in 2/2 features
API for custom integration

N/A
0 Ratings
8.9
89%
32 Ratings
Plug-ins

N/A
0 Ratings
8.3
83%
31 Ratings
Security

Customer Focus
Feature Set Not Supported
N/A
8.9
SAP Business One
89%
SAP Business One ranks higher in 2/2 features
SAP Business One ranks higher in 2/2 features
Single sign-on capability

N/A
0 Ratings
8.9
89%
31 Ratings
Role-based user permissions

N/A
0 Ratings
8.9
89%
37 Ratings
Reporting & Analytics

Customer Focus
Feature Set Not Supported
N/A
9.0
SAP Business One
90%
SAP Business One ranks higher in 3/3 features
SAP Business One ranks higher in 3/3 features
Dashboards

N/A
0 Ratings
8.7
87%
34 Ratings
Standard reports

N/A
0 Ratings
9.2
92%
38 Ratings
Custom reports

N/A
0 Ratings
9.2
92%
35 Ratings
General Ledger and Configurable Accounting

Customer Focus
Feature Set Not Supported
N/A
6.5
SAP Business One
65%
SAP Business One ranks higher in 11/11 features
SAP Business One ranks higher in 11/11 features
Accounts payable

N/A
0 Ratings
9.0
90%
39 Ratings
Accounts receivable

N/A
0 Ratings
9.3
93%
38 Ratings
Global Financial Support

N/A
0 Ratings
8.9
89%
24 Ratings
Primary and Secondary Ledgers

N/A
0 Ratings
8.3
83%
24 Ratings
Intercompany Accounting

N/A
0 Ratings
8.3
83%
24 Ratings
Localizations

N/A
0 Ratings
9.0
90%
24 Ratings
Journals and Reconciliations

N/A
0 Ratings
9.3
93%
31 Ratings
Enterprise Accounting

N/A
0 Ratings
8.6
86%
26 Ratings
Configurable Accounting

N/A
0 Ratings
8.2
82%
29 Ratings
Centralized Rules Framework

N/A
0 Ratings
8.0
80%
26 Ratings
Standardized Processes

N/A
0 Ratings
8.6
86%
34 Ratings
Inventory Management

Customer Focus
Feature Set Not Supported
N/A
8.8
SAP Business One
88%
SAP Business One ranks higher in 4/4 features
SAP Business One ranks higher in 4/4 features
Inventory tracking

N/A
0 Ratings
9.2
92%
38 Ratings
Automatic reordering

N/A
0 Ratings
8.9
89%
27 Ratings
Location management

N/A
0 Ratings
8.5
85%
35 Ratings
Manufacturing module

N/A
0 Ratings
8.5
85%
27 Ratings
Order Management

Customer Focus
Feature Set Not Supported
N/A
8.9
SAP Business One
89%
SAP Business One ranks higher in 7/7 features
SAP Business One ranks higher in 7/7 features
Pricing

N/A
0 Ratings
8.7
87%
35 Ratings
Order entry

N/A
0 Ratings
9.2
92%
36 Ratings
Credit card processing

N/A
0 Ratings
8.5
85%
22 Ratings
Cost of goods sold

N/A
0 Ratings
8.5
85%
36 Ratings
Order Orchestration

N/A
0 Ratings
9.0
90%
28 Ratings
End-to-end order visibility

N/A
0 Ratings
9.0
90%
29 Ratings
Order exception Resolution

N/A
0 Ratings
9.3
93%
24 Ratings
Subledger and Financial Process

Customer Focus
Feature Set Not Supported
N/A
8.6
SAP Business One
86%
SAP Business One ranks higher in 14/14 features
SAP Business One ranks higher in 14/14 features
Automated Invoice Processing

N/A
0 Ratings
8.6
86%
21 Ratings
Shared Services Payments

N/A
0 Ratings
7.6
76%
18 Ratings
Billings Management

N/A
0 Ratings
7.9
79%
28 Ratings
Customer Receipt Applications

N/A
0 Ratings
8.9
89%
21 Ratings
Customer Collections

N/A
0 Ratings
8.3
83%
26 Ratings
Revenue Recognition

N/A
0 Ratings
8.6
86%
23 Ratings
Cash Management

N/A
0 Ratings
8.3
83%
25 Ratings
Asset Management

N/A
0 Ratings
9.0
90%
25 Ratings
Travel & Expense Management

N/A
0 Ratings
8.9
89%
21 Ratings
Budgetary Control & Encumbrance Accounting

N/A
0 Ratings
8.4
84%
24 Ratings
Period Close

N/A
0 Ratings
8.6
86%
30 Ratings
Transactions Tax

N/A
0 Ratings
8.6
86%
25 Ratings
Subledger Reconciliations

N/A
0 Ratings
8.8
88%
22 Ratings
3rd Party Accounting Systems

N/A
0 Ratings
9.4
94%
15 Ratings
Project Financial Management

Customer Focus
Feature Set Not Supported
N/A
8.9
SAP Business One
89%
SAP Business One ranks higher in 12/12 features
SAP Business One ranks higher in 12/12 features
Budgeting and Forecasting

N/A
0 Ratings
8.4
84%
16 Ratings
Project Costing

N/A
0 Ratings
9.0
90%
15 Ratings
Cost Capture

N/A
0 Ratings
9.0
90%
15 Ratings
Capital Project Management

N/A
0 Ratings
9.0
90%
10 Ratings
Customer Invoicing

N/A
0 Ratings
9.5
95%
18 Ratings
Customer Contract Compliance

N/A
0 Ratings
9.0
90%
13 Ratings
Project Revenue Recognition

N/A
0 Ratings
9.0
90%
15 Ratings
Project Financial Performance Analysis

N/A
0 Ratings
8.9
89%
15 Ratings
Project Financials Dashboard

N/A
0 Ratings
9.9
99%
13 Ratings
Real-time Financial Reporting

N/A
0 Ratings
10.0
100%
17 Ratings
Embedded Business Intelligence

N/A
0 Ratings
7.4
74%
13 Ratings
Project Planning Collaboration

N/A
0 Ratings
7.4
74%
13 Ratings
Project Execution Management

Customer Focus
Feature Set Not Supported
N/A
9.8
SAP Business One
98%
SAP Business One ranks higher in 15/15 features
SAP Business One ranks higher in 15/15 features
Project Planning and Scheduling

N/A
0 Ratings
9.0
90%
13 Ratings
Project Manager Dashboard

N/A
0 Ratings
10.0
100%
11 Ratings
Resource Manager Dashboard

N/A
0 Ratings
10.0
100%
10 Ratings
Task Insight for Project Managers

N/A
0 Ratings
9.9
99%
11 Ratings
Project Manager Mobile Functionality

N/A
0 Ratings
9.9
99%
10 Ratings
Team Member Task Collaboration

N/A
0 Ratings
9.9
99%
9 Ratings
Team Member Mobile Functionality

N/A
0 Ratings
10.0
100%
8 Ratings
Project Candidate Search

N/A
0 Ratings
9.9
99%
6 Ratings
Project Candidate Comparison and Analysis

N/A
0 Ratings
10.0
100%
7 Ratings
Defineable Resource Pools

N/A
0 Ratings
9.9
99%
8 Ratings
Defineable Resource Pools

N/A
0 Ratings
9.9
99%
8 Ratings
Talent Profiles

N/A
0 Ratings
10.0
100%
4 Ratings
Real-Time Project Reporting

N/A
0 Ratings
8.4
84%
11 Ratings
Absence Management

N/A
0 Ratings
10.0
100%
6 Ratings
Product Lifecycle Management

N/A
0 Ratings
9.9
99%
10 Ratings
Grants Management

Customer Focus
Feature Set Not Supported
N/A
7.9
SAP Business One
79%
SAP Business One ranks higher in 4/4 features
SAP Business One ranks higher in 4/4 features
Award Lifecycle Management

N/A
0 Ratings
7.4
74%
9 Ratings
Spending Control

N/A
0 Ratings
8.0
80%
11 Ratings
Indirect Cost Management

N/A
0 Ratings
7.9
79%
12 Ratings
Billing

N/A
0 Ratings
8.3
83%
15 Ratings
Procurement

Customer Focus
Feature Set Not Supported
N/A
8.7
SAP Business One
87%
SAP Business One ranks higher in 19/19 features
SAP Business One ranks higher in 19/19 features
Sourcing Team Collaboration

N/A
0 Ratings
9.0
90%
11 Ratings
Sourcing Analysis

N/A
0 Ratings
9.4
94%
13 Ratings
Bids Analyzed and Compared

N/A
0 Ratings
9.4
94%
10 Ratings
Catalog Shopping E-Commerce for Employees

N/A
0 Ratings
9.4
94%
10 Ratings
Contract Authoring

N/A
0 Ratings
7.6
76%
11 Ratings
Contract Compliance Management

N/A
0 Ratings
8.9
89%
10 Ratings
Contract History

N/A
0 Ratings
7.6
76%
12 Ratings
Contract Renewal Automation

N/A
0 Ratings
7.6
76%
10 Ratings
Contract Repository

N/A
0 Ratings
8.9
89%
9 Ratings
Contract Standardization and Enforcement

N/A
0 Ratings
8.9
89%
9 Ratings
Electronic Signatures

N/A
0 Ratings
8.9
89%
9 Ratings
Invoice Automated Matching

N/A
0 Ratings
8.9
89%
12 Ratings
Purchasing Risk and Compliance Management

N/A
0 Ratings
8.9
89%
9 Ratings
Requisitions-to-Purchase Orders Integrated

N/A
0 Ratings
8.4
84%
13 Ratings
Spend Compliance Management

N/A
0 Ratings
9.9
99%
9 Ratings
Supplier Assessment

N/A
0 Ratings
7.9
79%
11 Ratings
Supplier Communication and Collaboration

N/A
0 Ratings
7.4
74%
12 Ratings
Supplier Management

N/A
0 Ratings
7.4
74%
12 Ratings
Supplier Portal

N/A
0 Ratings
9.9
99%
8 Ratings
Risk Management

Customer Focus
Feature Set Not Supported
N/A
8.4
SAP Business One
84%
SAP Business One ranks higher in 9/9 features
SAP Business One ranks higher in 9/9 features
Risk Repository

N/A
0 Ratings
8.5
85%
6 Ratings
Control Management

N/A
0 Ratings
9.0
90%
7 Ratings
Control Mapping

N/A
0 Ratings
7.9
79%
6 Ratings
Control Efficiency Assessments

N/A
0 Ratings
7.9
79%
6 Ratings
Automated Control Assessments

N/A
0 Ratings
9.5
95%
6 Ratings
Assessment Capture

N/A
0 Ratings
7.9
79%
6 Ratings
Issue Detection

N/A
0 Ratings
8.4
84%
7 Ratings
Automatic Notification

N/A
0 Ratings
9.0
90%
7 Ratings
Remediation and Certification

N/A
0 Ratings
7.9
79%
6 Ratings
Logistics

Customer Focus
Feature Set Not Supported
N/A
8.5
SAP Business One
85%
SAP Business One ranks higher in 13/13 features
SAP Business One ranks higher in 13/13 features
Transportation Planning and Optimization

N/A
0 Ratings
8.5
85%
12 Ratings
Transportation Sourcing Management

N/A
0 Ratings
9.0
90%
10 Ratings
Transportation Process Integration

N/A
0 Ratings
8.6
86%
10 Ratings
Transportation Execution Management

N/A
0 Ratings
9.0
90%
10 Ratings
Freight Payment Automation

N/A
0 Ratings
8.4
84%
11 Ratings
Trade Management

N/A
0 Ratings
8.0
80%
10 Ratings
Trade Regulatory Compliance Management

N/A
0 Ratings
7.9
79%
9 Ratings
Customs Entry Management

N/A
0 Ratings
8.2
82%
11 Ratings
Customs Document Management

N/A
0 Ratings
8.0
80%
11 Ratings
Customs Document Collaboration

N/A
0 Ratings
8.0
80%
11 Ratings
Fulfillment Management

N/A
0 Ratings
8.2
82%
14 Ratings
Inventory Visibility

N/A
0 Ratings
9.2
92%
18 Ratings
Warehouse Workforce Management

N/A
0 Ratings
9.0
90%
12 Ratings
Manufacturing

Customer Focus
Feature Set Not Supported
N/A
8.4
SAP Business One
84%
SAP Business One ranks higher in 9/9 features
SAP Business One ranks higher in 9/9 features
Production Process Design

N/A
0 Ratings
8.4
84%
17 Ratings
Supply Chain Business Flows

N/A
0 Ratings
9.0
90%
16 Ratings
Production Management

N/A
0 Ratings
8.4
84%
18 Ratings
Contracted Manufacturing Management

N/A
0 Ratings
9.0
90%
11 Ratings
Configuration Management

N/A
0 Ratings
7.9
79%
13 Ratings
Work Definition

N/A
0 Ratings
8.4
84%
14 Ratings
Work Execution

N/A
0 Ratings
8.4
84%
15 Ratings
Advanced Fulfillment

N/A
0 Ratings
7.9
79%
13 Ratings
Manufacturing Costs

N/A
0 Ratings
8.4
84%
15 Ratings
Supply Chain

Customer Focus
Feature Set Not Supported
N/A
8.7
SAP Business One
87%
SAP Business One ranks higher in 4/4 features
SAP Business One ranks higher in 4/4 features
Forecasting

N/A
0 Ratings
9.3
93%
20 Ratings
Inventory Planning

N/A
0 Ratings
8.3
83%
21 Ratings
Multi-tier Supply Chain Planning

N/A
0 Ratings
8.4
84%
15 Ratings
Performance Monitoring

N/A
0 Ratings
8.9
89%
16 Ratings
Product Lifecycle Management

Customer Focus
Feature Set Not Supported
N/A
9.8
SAP Business One
98%
SAP Business One ranks higher in 7/7 features
SAP Business One ranks higher in 7/7 features
Ideation Management

N/A
0 Ratings
9.9
99%
10 Ratings
Requirements Management

N/A
0 Ratings
9.9
99%
11 Ratings
Proposal Management

N/A
0 Ratings
9.9
99%
11 Ratings
Innovation Portfolio Management

N/A
0 Ratings
10.0
100%
7 Ratings
Product Master Data Management

N/A
0 Ratings
9.0
90%
12 Ratings
Vendor Portal

N/A
0 Ratings
9.9
99%
6 Ratings
Project Portfolio Management

N/A
0 Ratings
10.0
100%
6 Ratings
Attribute Ratings
- Customer Focus is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.0
Customer Focus
90%
1 Rating
8.7
SAP Business One
87%
44 Ratings
Likelihood to Renew

Customer Focus
N/A
0 Ratings
5.6
SAP Business One
56%
9 Ratings
Usability

Customer Focus
N/A
0 Ratings
8.2
SAP Business One
82%
10 Ratings
Availability

Customer Focus
N/A
0 Ratings
9.0
SAP Business One
90%
6 Ratings
Performance

Customer Focus
N/A
0 Ratings
8.0
SAP Business One
80%
2 Ratings
Support Rating

Customer Focus
N/A
0 Ratings
8.2
SAP Business One
82%
15 Ratings
In-Person Training

Customer Focus
N/A
0 Ratings
7.7
SAP Business One
77%
2 Ratings
Online Training

Customer Focus
N/A
0 Ratings
4.5
SAP Business One
45%
2 Ratings
Implementation Rating

Customer Focus
N/A
0 Ratings
7.7
SAP Business One
77%
47 Ratings
Product Scalability

Customer Focus
N/A
0 Ratings
9.0
SAP Business One
90%
2 Ratings
Likelihood to Recommend
Customer Focus
Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
analista
Consejo Federal de GobiernoFinancial Services, 201-500 employees
SAP Business One
SAP Business One provides a comprehensive and sophisticated financial system that also easily extends to add the functions of a true ERP system including modules for production, HR, CRM, and MRP. I think it represents the company's small to midsize enterprise offering.
Some important benefits of choosing SAP Business One is that it is a complete [set of] small-business essentials in a single system and it helps you to save money for implementation.
Verified User
Manager in Information Technology
Medical Device Company, 11-50 employeesPros
Customer Focus
- Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
- Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
- An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
analista
Consejo Federal de GobiernoFinancial Services, 201-500 employees
SAP Business One
- It allows making a real follow-up of the state of the company, without the need to wait for periodic reports. This provides a corrective tool for situations that deviate from the standard.
- It prevents the business areas from working separately so the information is not duplicated and is managed effectively by all involved. thus avoiding conflicts and optimizing resources.
- It allows the proper management of the client portfolio, accurately projecting the inputs and outputs of resources, products, orders, and invoices. Therefore, the inventory and cash flow are properly managed.
- By correctly managing cash inflows and customer requirements, a real plan of goals can be established that is adjusted to the company's capabilities.
- It is a standardized program in its use, with a parent company with decades in the market and renowned, which provides adequate user support to the tool.
Financial Manager
RASM ConsultoresBanking, 1-10 employees
Cons
Customer Focus
- Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
- Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
- There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
analista
Consejo Federal de GobiernoFinancial Services, 201-500 employees
SAP Business One
- Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
- Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
- Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
Director Of Information Technology
ConnectracArchitecture & Planning, 51-200 employees
Pricing Details
Customer Focus
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$249
Starting Price
$50 # of stores and users
Customer Focus Editions & Modules
Edition
Standard | $501 |
---|---|
Ultimate | $991 |
- # of stores and users
Additional Pricing Details
—SAP Business One
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$99 per month
SAP Business One Editions & Modules
Edition
Starter | $110.001 |
---|---|
Limited | $99.001 |
Pro | $132.001 |
- per month
Additional Pricing Details
—Likelihood to Renew
Customer Focus
No score
No answers yet
No answers on this topic
SAP Business One
SAP Business One 5.6
Based on 9 answers
I cannot run my business without SAP Business One in place. I only consult on on product and that is SAP Business One. Business volume goes to zero if I don't use SAP Business One. It is the best product on the market - head and shoulders above other ERP packages I have looked at or implemented in the past.
Owner and Consultant
Mascidon LLCAutomotive, 51-200 employees
Usability
Customer Focus
No score
No answers yet
No answers on this topic
SAP Business One
SAP Business One 8.2
Based on 10 answers
I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
Functional Consultant
Vanguard Business Solutions & ConsultingInformation Technology & Services, 51-200 employees
Reliability and Availability
Customer Focus
No score
No answers yet
No answers on this topic
SAP Business One
SAP Business One 9.0
Based on 6 answers
The SAP Business One software is up and running every time
you need it as it was planned. In more than 6 years that we have been
using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
you need it as it was planned. In more than 6 years that we have been
using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
Jefe de Productos Financieros
CELISTICSLogistics and Supply Chain, 501-1000 employees
Performance
Customer Focus
No score
No answers yet
No answers on this topic
SAP Business One
SAP Business One 8.0
Based on 2 answers
SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
Jefe de Productos Financieros
CELISTICSLogistics and Supply Chain, 501-1000 employees
Support Rating
Customer Focus
No score
No answers yet
No answers on this topic
SAP Business One
SAP Business One 8.2
Based on 15 answers
I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.

Verified User
Administrative Assistant in Sales
Events Services Company, 1001-5000 employeesIn-Person Training
Customer Focus
No score
No answers yet
No answers on this topic
SAP Business One
SAP Business One 7.7
Based on 2 answers
The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
Jefe de Productos Financieros
CELISTICSLogistics and Supply Chain, 501-1000 employees
Online Training
Customer Focus
No score
No answers yet
No answers on this topic
SAP Business One
SAP Business One 4.5
Based on 2 answers
Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
Latrobe Speciality Steel Company Sponsored Lecturer in Business Administration
Saint Vincent CollegeHigher Education, 501-1000 employees
Implementation Rating
Customer Focus
No score
No answers yet
No answers on this topic
SAP Business One
SAP Business One 7.7
Based on 47 answers
These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
Manager, Financial Systems
United Scope, LLCConsumer Goods, 11-50 employees
Alternatives Considered
Customer Focus
Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
analista
Consejo Federal de GobiernoFinancial Services, 201-500 employees
SAP Business One
SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.

Verified User
Analyst in Information Technology
Computer & Network Security Company, 11-50 employeesScalability
Customer Focus
No score
No answers yet
No answers on this topic
SAP Business One
SAP Business One 9.0
Based on 2 answers
For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
Owner and Consultant
Mascidon LLCAutomotive, 51-200 employees
Return on Investment
Customer Focus
- With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
- With the information the employee can develop more personalized relationships with the client.
- This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
analista
Consejo Federal de GobiernoFinancial Services, 201-500 employees
SAP Business One
- Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
- Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
- We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
Sr Systems Engineer
Future Health ConceptsHospital & Health Care, 11-50 employees