What users are saying about
196 Ratings
7 Ratings
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Score 9.4 out of 100
196 Ratings
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Score 8.1 out of 100

Feature Set Ratings

    Online Storefront

    9.2

    Customer Focus

    92%

    SAP Business One

    Feature Set Not Supported
    N/A
    Customer Focus ranks higher in 9/9 features

    Product catalog & listings

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Product management

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Bulk product upload

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Branding

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Mobile storefront

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Product variations

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Website integration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Visual customization

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    CMS

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Online Shopping Cart

    9.0

    Customer Focus

    90%

    SAP Business One

    Feature Set Not Supported
    N/A
    Customer Focus ranks higher in 1/1 features

    Checkout user experience

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    eCommerce Marketing

    8.0

    Customer Focus

    80%

    SAP Business One

    Feature Set Not Supported
    N/A
    Customer Focus ranks higher in 2/2 features

    Personalized recommendations

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    SEO

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    eCommerce Business Management

    9.0

    Customer Focus

    90%

    SAP Business One

    Feature Set Not Supported
    N/A
    Customer Focus ranks higher in 2/2 features

    Shipping

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Custom functionality

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Payroll Management

    Customer Focus

    Feature Set Not Supported
    N/A
    10.0

    SAP Business One

    100%
    SAP Business One ranks higher in 5/5 features

    Pay calculation

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    10.0
    100%
    7 Ratings

    Direct deposit files

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Reimbursement management

    N/A
    0 Ratings
    10.0
    100%
    9 Ratings

    Customization

    Customer Focus

    Feature Set Not Supported
    N/A
    8.6

    SAP Business One

    86%
    SAP Business One ranks higher in 2/2 features

    API for custom integration

    N/A
    0 Ratings
    8.9
    89%
    32 Ratings

    Plug-ins

    N/A
    0 Ratings
    8.3
    83%
    31 Ratings

    Security

    Customer Focus

    Feature Set Not Supported
    N/A
    8.9

    SAP Business One

    89%
    SAP Business One ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.9
    89%
    31 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.9
    89%
    37 Ratings

    Reporting & Analytics

    Customer Focus

    Feature Set Not Supported
    N/A
    9.0

    SAP Business One

    90%
    SAP Business One ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.7
    87%
    34 Ratings

    Standard reports

    N/A
    0 Ratings
    9.2
    92%
    38 Ratings

    Custom reports

    N/A
    0 Ratings
    9.2
    92%
    35 Ratings

    General Ledger and Configurable Accounting

    Customer Focus

    Feature Set Not Supported
    N/A
    6.5

    SAP Business One

    65%
    SAP Business One ranks higher in 11/11 features

    Accounts payable

    N/A
    0 Ratings
    9.0
    90%
    39 Ratings

    Accounts receivable

    N/A
    0 Ratings
    9.3
    93%
    38 Ratings

    Global Financial Support

    N/A
    0 Ratings
    8.9
    89%
    24 Ratings

    Primary and Secondary Ledgers

    N/A
    0 Ratings
    8.3
    83%
    24 Ratings

    Intercompany Accounting

    N/A
    0 Ratings
    8.3
    83%
    24 Ratings

    Localizations

    N/A
    0 Ratings
    9.0
    90%
    24 Ratings

    Journals and Reconciliations

    N/A
    0 Ratings
    9.3
    93%
    31 Ratings

    Enterprise Accounting

    N/A
    0 Ratings
    8.6
    86%
    26 Ratings

    Configurable Accounting

    N/A
    0 Ratings
    8.2
    82%
    29 Ratings

    Centralized Rules Framework

    N/A
    0 Ratings
    8.0
    80%
    26 Ratings

    Standardized Processes

    N/A
    0 Ratings
    8.6
    86%
    34 Ratings

    Inventory Management

    Customer Focus

    Feature Set Not Supported
    N/A
    8.8

    SAP Business One

    88%
    SAP Business One ranks higher in 4/4 features

    Inventory tracking

    N/A
    0 Ratings
    9.2
    92%
    38 Ratings

    Automatic reordering

    N/A
    0 Ratings
    8.9
    89%
    27 Ratings

    Location management

    N/A
    0 Ratings
    8.5
    85%
    35 Ratings

    Manufacturing module

    N/A
    0 Ratings
    8.5
    85%
    27 Ratings

    Order Management

    Customer Focus

    Feature Set Not Supported
    N/A
    8.9

    SAP Business One

    89%
    SAP Business One ranks higher in 7/7 features

    Pricing

    N/A
    0 Ratings
    8.7
    87%
    35 Ratings

    Order entry

    N/A
    0 Ratings
    9.2
    92%
    36 Ratings

    Credit card processing

    N/A
    0 Ratings
    8.5
    85%
    22 Ratings

    Cost of goods sold

    N/A
    0 Ratings
    8.5
    85%
    36 Ratings

    Order Orchestration

    N/A
    0 Ratings
    9.0
    90%
    28 Ratings

    End-to-end order visibility

    N/A
    0 Ratings
    9.0
    90%
    29 Ratings

    Order exception Resolution

    N/A
    0 Ratings
    9.3
    93%
    24 Ratings

    Subledger and Financial Process

    Customer Focus

    Feature Set Not Supported
    N/A
    8.6

    SAP Business One

    86%
    SAP Business One ranks higher in 14/14 features

    Automated Invoice Processing

    N/A
    0 Ratings
    8.6
    86%
    21 Ratings

    Shared Services Payments

    N/A
    0 Ratings
    7.6
    76%
    18 Ratings

    Billings Management

    N/A
    0 Ratings
    7.9
    79%
    28 Ratings

    Customer Receipt Applications

    N/A
    0 Ratings
    8.9
    89%
    21 Ratings

    Customer Collections

    N/A
    0 Ratings
    8.3
    83%
    26 Ratings

    Revenue Recognition

    N/A
    0 Ratings
    8.6
    86%
    23 Ratings

    Cash Management

    N/A
    0 Ratings
    8.3
    83%
    25 Ratings

    Asset Management

    N/A
    0 Ratings
    9.0
    90%
    25 Ratings

    Travel & Expense Management

    N/A
    0 Ratings
    8.9
    89%
    21 Ratings

    Budgetary Control & Encumbrance Accounting

    N/A
    0 Ratings
    8.4
    84%
    24 Ratings

    Period Close

    N/A
    0 Ratings
    8.6
    86%
    30 Ratings

    Transactions Tax

    N/A
    0 Ratings
    8.6
    86%
    25 Ratings

    Subledger Reconciliations

    N/A
    0 Ratings
    8.8
    88%
    22 Ratings

    3rd Party Accounting Systems

    N/A
    0 Ratings
    9.4
    94%
    15 Ratings

    Project Financial Management

    Customer Focus

    Feature Set Not Supported
    N/A
    8.9

    SAP Business One

    89%
    SAP Business One ranks higher in 12/12 features

    Budgeting and Forecasting

    N/A
    0 Ratings
    8.4
    84%
    16 Ratings

    Project Costing

    N/A
    0 Ratings
    9.0
    90%
    15 Ratings

    Cost Capture

    N/A
    0 Ratings
    9.0
    90%
    15 Ratings

    Capital Project Management

    N/A
    0 Ratings
    9.0
    90%
    10 Ratings

    Customer Invoicing

    N/A
    0 Ratings
    9.5
    95%
    18 Ratings

    Customer Contract Compliance

    N/A
    0 Ratings
    9.0
    90%
    13 Ratings

    Project Revenue Recognition

    N/A
    0 Ratings
    9.0
    90%
    15 Ratings

    Project Financial Performance Analysis

    N/A
    0 Ratings
    8.9
    89%
    15 Ratings

    Project Financials Dashboard

    N/A
    0 Ratings
    9.9
    99%
    13 Ratings

    Real-time Financial Reporting

    N/A
    0 Ratings
    10.0
    100%
    17 Ratings

    Embedded Business Intelligence

    N/A
    0 Ratings
    7.4
    74%
    13 Ratings

    Project Planning Collaboration

    N/A
    0 Ratings
    7.4
    74%
    13 Ratings

    Project Execution Management

    Customer Focus

    Feature Set Not Supported
    N/A
    9.8

    SAP Business One

    98%
    SAP Business One ranks higher in 15/15 features

    Project Planning and Scheduling

    N/A
    0 Ratings
    9.0
    90%
    13 Ratings

    Project Manager Dashboard

    N/A
    0 Ratings
    10.0
    100%
    11 Ratings

    Resource Manager Dashboard

    N/A
    0 Ratings
    10.0
    100%
    10 Ratings

    Task Insight for Project Managers

    N/A
    0 Ratings
    9.9
    99%
    11 Ratings

    Project Manager Mobile Functionality

    N/A
    0 Ratings
    9.9
    99%
    10 Ratings

    Team Member Task Collaboration

    N/A
    0 Ratings
    9.9
    99%
    9 Ratings

    Team Member Mobile Functionality

    N/A
    0 Ratings
    10.0
    100%
    8 Ratings

    Project Candidate Search

    N/A
    0 Ratings
    9.9
    99%
    6 Ratings

    Project Candidate Comparison and Analysis

    N/A
    0 Ratings
    10.0
    100%
    7 Ratings

    Defineable Resource Pools

    N/A
    0 Ratings
    9.9
    99%
    8 Ratings

    Defineable Resource Pools

    N/A
    0 Ratings
    9.9
    99%
    8 Ratings

    Talent Profiles

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Real-Time Project Reporting

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Absence Management

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Product Lifecycle Management

    N/A
    0 Ratings
    9.9
    99%
    10 Ratings

    Grants Management

    Customer Focus

    Feature Set Not Supported
    N/A
    7.9

    SAP Business One

    79%
    SAP Business One ranks higher in 4/4 features

    Award Lifecycle Management

    N/A
    0 Ratings
    7.4
    74%
    9 Ratings

    Spending Control

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Indirect Cost Management

    N/A
    0 Ratings
    7.9
    79%
    12 Ratings

    Billing

    N/A
    0 Ratings
    8.3
    83%
    15 Ratings

    Procurement

    Customer Focus

    Feature Set Not Supported
    N/A
    8.7

    SAP Business One

    87%
    SAP Business One ranks higher in 19/19 features

    Sourcing Team Collaboration

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Sourcing Analysis

    N/A
    0 Ratings
    9.4
    94%
    13 Ratings

    Bids Analyzed and Compared

    N/A
    0 Ratings
    9.4
    94%
    10 Ratings

    Catalog Shopping E-Commerce for Employees

    N/A
    0 Ratings
    9.4
    94%
    10 Ratings

    Contract Authoring

    N/A
    0 Ratings
    7.6
    76%
    11 Ratings

    Contract Compliance Management

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Contract History

    N/A
    0 Ratings
    7.6
    76%
    12 Ratings

    Contract Renewal Automation

    N/A
    0 Ratings
    7.6
    76%
    10 Ratings

    Contract Repository

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Contract Standardization and Enforcement

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Electronic Signatures

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Invoice Automated Matching

    N/A
    0 Ratings
    8.9
    89%
    12 Ratings

    Purchasing Risk and Compliance Management

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Requisitions-to-Purchase Orders Integrated

    N/A
    0 Ratings
    8.4
    84%
    13 Ratings

    Spend Compliance Management

    N/A
    0 Ratings
    9.9
    99%
    9 Ratings

    Supplier Assessment

    N/A
    0 Ratings
    7.9
    79%
    11 Ratings

    Supplier Communication and Collaboration

    N/A
    0 Ratings
    7.4
    74%
    12 Ratings

    Supplier Management

    N/A
    0 Ratings
    7.4
    74%
    12 Ratings

    Supplier Portal

    N/A
    0 Ratings
    9.9
    99%
    8 Ratings

    Risk Management

    Customer Focus

    Feature Set Not Supported
    N/A
    8.4

    SAP Business One

    84%
    SAP Business One ranks higher in 9/9 features

    Risk Repository

    N/A
    0 Ratings
    8.5
    85%
    6 Ratings

    Control Management

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Control Mapping

    N/A
    0 Ratings
    7.9
    79%
    6 Ratings

    Control Efficiency Assessments

    N/A
    0 Ratings
    7.9
    79%
    6 Ratings

    Automated Control Assessments

    N/A
    0 Ratings
    9.5
    95%
    6 Ratings

    Assessment Capture

    N/A
    0 Ratings
    7.9
    79%
    6 Ratings

    Issue Detection

    N/A
    0 Ratings
    8.4
    84%
    7 Ratings

    Automatic Notification

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Remediation and Certification

    N/A
    0 Ratings
    7.9
    79%
    6 Ratings

    Logistics

    Customer Focus

    Feature Set Not Supported
    N/A
    8.5

    SAP Business One

    85%
    SAP Business One ranks higher in 13/13 features

    Transportation Planning and Optimization

    N/A
    0 Ratings
    8.5
    85%
    12 Ratings

    Transportation Sourcing Management

    N/A
    0 Ratings
    9.0
    90%
    10 Ratings

    Transportation Process Integration

    N/A
    0 Ratings
    8.6
    86%
    10 Ratings

    Transportation Execution Management

    N/A
    0 Ratings
    9.0
    90%
    10 Ratings

    Freight Payment Automation

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Trade Management

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Trade Regulatory Compliance Management

    N/A
    0 Ratings
    7.9
    79%
    9 Ratings

    Customs Entry Management

    N/A
    0 Ratings
    8.2
    82%
    11 Ratings

    Customs Document Management

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Customs Document Collaboration

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Fulfillment Management

    N/A
    0 Ratings
    8.2
    82%
    14 Ratings

    Inventory Visibility

    N/A
    0 Ratings
    9.2
    92%
    18 Ratings

    Warehouse Workforce Management

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Manufacturing

    Customer Focus

    Feature Set Not Supported
    N/A
    8.4

    SAP Business One

    84%
    SAP Business One ranks higher in 9/9 features

    Production Process Design

    N/A
    0 Ratings
    8.4
    84%
    17 Ratings

    Supply Chain Business Flows

    N/A
    0 Ratings
    9.0
    90%
    16 Ratings

    Production Management

    N/A
    0 Ratings
    8.4
    84%
    18 Ratings

    Contracted Manufacturing Management

    N/A
    0 Ratings
    9.0
    90%
    11 Ratings

    Configuration Management

    N/A
    0 Ratings
    7.9
    79%
    13 Ratings

    Work Definition

    N/A
    0 Ratings
    8.4
    84%
    14 Ratings

    Work Execution

    N/A
    0 Ratings
    8.4
    84%
    15 Ratings

    Advanced Fulfillment

    N/A
    0 Ratings
    7.9
    79%
    13 Ratings

    Manufacturing Costs

    N/A
    0 Ratings
    8.4
    84%
    15 Ratings

    Supply Chain

    Customer Focus

    Feature Set Not Supported
    N/A
    8.7

    SAP Business One

    87%
    SAP Business One ranks higher in 4/4 features

    Forecasting

    N/A
    0 Ratings
    9.3
    93%
    20 Ratings

    Inventory Planning

    N/A
    0 Ratings
    8.3
    83%
    21 Ratings

    Multi-tier Supply Chain Planning

    N/A
    0 Ratings
    8.4
    84%
    15 Ratings

    Performance Monitoring

    N/A
    0 Ratings
    8.9
    89%
    16 Ratings

    Product Lifecycle Management

    Customer Focus

    Feature Set Not Supported
    N/A
    9.8

    SAP Business One

    98%
    SAP Business One ranks higher in 7/7 features

    Ideation Management

    N/A
    0 Ratings
    9.9
    99%
    10 Ratings

    Requirements Management

    N/A
    0 Ratings
    9.9
    99%
    11 Ratings

    Proposal Management

    N/A
    0 Ratings
    9.9
    99%
    11 Ratings

    Innovation Portfolio Management

    N/A
    0 Ratings
    10.0
    100%
    7 Ratings

    Product Master Data Management

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Vendor Portal

    N/A
    0 Ratings
    9.9
    99%
    6 Ratings

    Project Portfolio Management

    N/A
    0 Ratings
    10.0
    100%
    6 Ratings

    Attribute Ratings

    • Customer Focus is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Customer Focus

    90%
    1 Rating
    8.7

    SAP Business One

    87%
    44 Ratings

    Likelihood to Renew

    Customer Focus

    N/A
    0 Ratings
    5.6

    SAP Business One

    56%
    9 Ratings

    Usability

    Customer Focus

    N/A
    0 Ratings
    8.2

    SAP Business One

    82%
    10 Ratings

    Availability

    Customer Focus

    N/A
    0 Ratings
    9.0

    SAP Business One

    90%
    6 Ratings

    Performance

    Customer Focus

    N/A
    0 Ratings
    8.0

    SAP Business One

    80%
    2 Ratings

    Support Rating

    Customer Focus

    N/A
    0 Ratings
    8.2

    SAP Business One

    82%
    15 Ratings

    In-Person Training

    Customer Focus

    N/A
    0 Ratings
    7.7

    SAP Business One

    77%
    2 Ratings

    Online Training

    Customer Focus

    N/A
    0 Ratings
    4.5

    SAP Business One

    45%
    2 Ratings

    Implementation Rating

    Customer Focus

    N/A
    0 Ratings
    7.7

    SAP Business One

    77%
    47 Ratings

    Product Scalability

    Customer Focus

    N/A
    0 Ratings
    9.0

    SAP Business One

    90%
    2 Ratings

    Likelihood to Recommend

    Customer Focus

    Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
    Marlon Seijas | TrustRadius Reviewer

    SAP Business One

    SAP Business One provides a comprehensive and sophisticated financial system that also easily extends to add the functions of a true ERP system including modules for production, HR, CRM, and MRP. I think it represents the company's small to midsize enterprise offering.
    Some important benefits of choosing SAP Business One is that it is a complete [set of] small-business essentials in a single system and it helps you to save money for implementation.
    Anonymous | TrustRadius Reviewer

    Pros

    Customer Focus

    • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
    • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
    • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
    Marlon Seijas | TrustRadius Reviewer

    SAP Business One

    • It allows making a real follow-up of the state of the company, without the need to wait for periodic reports. This provides a corrective tool for situations that deviate from the standard.
    • It prevents the business areas from working separately so the information is not duplicated and is managed effectively by all involved. thus avoiding conflicts and optimizing resources.
    • It allows the proper management of the client portfolio, accurately projecting the inputs and outputs of resources, products, orders, and invoices. Therefore, the inventory and cash flow are properly managed.
    • By correctly managing cash inflows and customer requirements, a real plan of goals can be established that is adjusted to the company's capabilities.
    • It is a standardized program in its use, with a parent company with decades in the market and renowned, which provides adequate user support to the tool.
    Ronald Socorro | TrustRadius Reviewer

    Cons

    Customer Focus

    • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
    • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
    • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
    Marlon Seijas | TrustRadius Reviewer

    SAP Business One

    • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
    • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
    • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
    John SCOTT Livingston | TrustRadius Reviewer

    Pricing Details

    Customer Focus

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required
    $249

    Starting Price

    $50 # of stores and users

    Customer Focus Editions & Modules

    Edition
    Standard$501
    Ultimate$991
    1. # of stores and users
    Additional Pricing Details

    SAP Business One

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $99 per month

    SAP Business One Editions & Modules

    Edition
    Starter$110.001
    Limited$99.001
    Pro$132.001
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    SAP Business One

    SAP Business One 5.6
    Based on 9 answers
    I cannot run my business without SAP Business One in place. I only consult on on product and that is SAP Business One. Business volume goes to zero if I don't use SAP Business One. It is the best product on the market - head and shoulders above other ERP packages I have looked at or implemented in the past.
    Dr. Don Maes | TrustRadius Reviewer

    Usability

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    SAP Business One

    SAP Business One 8.2
    Based on 10 answers
    I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
    Ye Yint Moe | TrustRadius Reviewer

    Reliability and Availability

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    SAP Business One

    SAP Business One 9.0
    Based on 6 answers
    The SAP Business One software is up and running every time
    you need it as it was planned. In more than 6 years that we have been
    using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
    Guillermo Villamizar | TrustRadius Reviewer

    Performance

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    SAP Business One

    SAP Business One 8.0
    Based on 2 answers
    SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
    Guillermo Villamizar | TrustRadius Reviewer

    Support Rating

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    SAP Business One

    SAP Business One 8.2
    Based on 15 answers
    I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    SAP Business One

    SAP Business One 7.7
    Based on 2 answers
    The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
    Guillermo Villamizar | TrustRadius Reviewer

    Online Training

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    SAP Business One

    SAP Business One 4.5
    Based on 2 answers
    Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
    Robert Markley, Jr. | TrustRadius Reviewer

    Implementation Rating

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    SAP Business One

    SAP Business One 7.7
    Based on 47 answers
    These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
    Jose Arreola | TrustRadius Reviewer

    Alternatives Considered

    Customer Focus

    Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
    Marlon Seijas | TrustRadius Reviewer

    SAP Business One

    SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
    Anonymous | TrustRadius Reviewer

    Scalability

    Customer Focus

    No score
    No answers yet
    No answers on this topic

    SAP Business One

    SAP Business One 9.0
    Based on 2 answers
    For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
    Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
    Dr. Don Maes | TrustRadius Reviewer

    Return on Investment

    Customer Focus

    • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
    • With the information the employee can develop more personalized relationships with the client.
    • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
    Marlon Seijas | TrustRadius Reviewer

    SAP Business One

    • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
    • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
    • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
    John Bird | TrustRadius Reviewer

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