CUX.io vs. Microsoft Teams Rooms

It's great to have such a tool in your closet as a UX designer or else it's hard to find those pain points. The tool was very helpful in finding weak points at specific sites, collecting data, and presenting it to show the severity of the issue. Additionally, it revealed unnoticed errors and inconsistencies and contributed to quick fixes.

Incentivized

We use Microsoft Teams Rooms across all of our main conference suites. This ensure our staff have consistent meeting experiences in out part of the education sector - meetings generally become hybrid fairly frequently and can even extend to pupils or staff working from home. We did try some of the poly equipment in a classroom environment but due to noise levels and the amount of pupils and staff it quickly became a non starter. We were advised to stick with participant numbers aligned to our purchased hardware before we tried this.

Incentivized

• Allows user recordings which enable you to see exactly how features are being used
• Easy to navigate user interface
• Strong built-in analysis features that allow the design team to pull and analyze data easily

Incentivized

• Camera view selection is a nice feature which allows remote users to choose the camera feedback to select for better experience.
• Live reactions like hand claps, thumbs up, raised hands,etc can be used to indicate to presenters that a meeting attendee has a question. This is cool.
• We can connect our laptop seamlessly to the Microsoft Teams Rooms to share our content or presentation which makes things very simple.

Incentivized

• There are a lot of features; it does take some time to understand what is there in order to make the most use of everything
• Some additional user tutorials might be useful to introduce new users to all the features
• Data loading can be a bit smoother and faster

Incentivized

• Improve AI Camera to frame participants in large rooms
• no translation captions in real team for multilingual teams
• new elements to introduce quizzes and help with engagement

Microsoft Teams Rooms has been very useful for our small business. As mentioned, it has allowed us to connect with our team more regularly, share important information, and keep productivity up by allowing our team to get on remotely and not have to commute to be together in person.

Incentivized

CUX.io has a really clean UI that was easy to use and a good fit for what we needed. It combined features that we had from other products and was well-geared towards automating the type of analysis that we were interested in. It also had great customer support that really helped us to get started without any hurdles.

Incentivized

I consider MTR better because it first allows integration with all the Microsoft apps and is more cost-effective, considering all the included services such as the Office app, Cloud Storage, and email.

Incentivized

• Decreased the time it takes the organization and team to arrive at user behavior conclusions/insights
• Decreased the time we needed to spend in order to monitor how new features quantitatively impact user behavior
• Enabled the organization to make more data-driven decisions

Incentivized

• Increase in Staff confidence to use meeting equipment
• less "device failures" during meetings
• More and more staff have reduced the need to travel to each of our sites for a meeting.

Incentivized