12 Ratings
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Score 9.1 out of 100
5 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Cvent Onsite Solutions is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.1

Cvent Onsite Solutions

91%
4 Ratings
8.8

Planned

88%
3 Ratings

Support Rating

8.5

Cvent Onsite Solutions

85%
4 Ratings

Planned

N/A
0 Ratings

Likelihood to Recommend

Cvent

I am highly likely to always recommend Cvent Onsite Solutions based on the positive experience I have had with them. I have had an amazing experience overall with the entire Cvent platform and all of their offerings. The support team is awesome and extremely knowledgeable. This is the type of software that offers customers the cutting edge to excel
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Planned

Planned is well suited when you are stuck for ideas and require creative collaboration from a network of unique vendors.
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Pros

Cvent

  • Allows a smoother process for attendees
  • Allows our staff more time to focus on other onsite tasks during the conference
  • Shifts to more of a digital process rather than relying on paper/by hand check ins
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Planned

  • Hands-on oversight of execution of a virtual event and client success management
  • Connecting event industry professionals with companies in need of their services
  • Highlighting services that an event industry professional or company offers
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Cons

Cvent

  • Pricing. If we can get lower pricing, we can use for more events.
  • Buying our own on-site kits vs having Cvent team needing to be onsite.
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Planned

  • The platform can use some tweaking (i.e.: when reserving hotels, adding guest rooms, including meeting rooms - instead of just spaces, which can be confusing when searching).
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Pricing Details

Cvent Onsite Solutions

Starting Price

Editions & Modules

Cvent Onsite Solutions editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Planned

    Starting Price

    $3 per booking

    Editions & Modules

    Planned editions and modules pricing
    EditionModules
    Basic account3%1
    Enterprise account3%2

    Footnotes

    1. per booking
    2. per booking

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional

    Additional Details

    With the basic account, any planner can sign in, browse the marketplace, contact suppliers and use all of Planned's features. We only charge at booking time: 3% of the total booking cost. Enterprise accounts have the same terms as basic accounts, but can also include SSO integrations and reporting, for a fixed implementation fee cost.

    Support Rating

    Cvent

    The person onsite can be hit or miss. We have had a few really wonderful support technicians that came prepared, were helpful, and jumped in where needed. We have had others that sat back, didn't offer advice or best practices tips, and were not pleasant to work with. It's very hit or miss.
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    Planned

    No answers on this topic

    Alternatives Considered

    Cvent

    My organization also uses the Cvent Event Management platform. We did try using another platform called "STAR" which had very limited offerings compared to the Cvent Onsite Solutions. STAR did not have a user-friendly layout nor was it easy to digitally manage our events. Maybe the STAR platform works better on a smaller scale, but we are a large organization so it simply wasn't efficient for us
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    Planned

    Planned is the only event planning software company we have worked with, and plan to work with. The team behind the platform is constantly innovating to enhance features and the overall experience for both vendors and users.
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    Return on Investment

    Cvent

    • It allows our organization to lower overtime pay to employees who needed to stay at the registration area
    • Allows us to allocate our resources to other functions that bring in revenue
    • Pre-conference time usually wasted on pre-packing is now freed up to focus on more important functions within our organization
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    Planned

    • We were able to get repeat business from a new client brought to us by Planned
    • We were able to learn more about what types of virtual event services we'd like to grow as a business, as a result of working with Planned
    • We have not seen a financial ROI for our business yet because we have only worked with one client on the platform and it has been costly for us to accommodate this client
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    Screenshots

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