Cvent Passkey vs. Innkey PMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cvent Passkey
Score 8.9 out of 10
N/A
Cvent Passkey streamlines and automates meeting and event bookings for hotels, DMOs, and venues—creating valuable upsell opportunities. Event planners benefit from a centralized room block and reservation management system, and hotels can promote room upgrades, extended stays, and other amenities to group guests.N/A
Innkey PMS
Score 0.0 out of 10
N/A
InnKey is an integrated Hotel ERP on Cloud. Their products and services streamline and optimize various aspects of hotel management to enhance guest experience. Innkey caters to all the departments of a hotel ranging from Reservations and Front Desk to Housekeeping and Maintenance to Point of Sale and Banquets and Conferencing to Material Management and Purchasing to Financial Accounting and MIS. Innkey's On Cloud Hotel ERP Solution makes it an accessible anytime and anywhere…N/A
Pricing
Cvent PasskeyInnkey PMS
Editions & Modules
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Offerings
Pricing Offerings
Cvent PasskeyInnkey PMS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cvent PasskeyInnkey PMS
Best Alternatives
Cvent PasskeyInnkey PMS
Small Businesses

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Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cvent PasskeyInnkey PMS
Likelihood to Recommend
9.0
(30 ratings)
-
(0 ratings)
Usability
8.2
(2 ratings)
-
(0 ratings)
Support Rating
8.1
(19 ratings)
-
(0 ratings)
User Testimonials
Cvent PasskeyInnkey PMS
Likelihood to Recommend
Cvent
If a property is managing a block of 15 or more rooms, Cvent Passkey is extremely helpful as it helps streamline room types, attendee types, and premium up-sell options. If you are working on a smaller group that has specific requirements that restrict their room options, basic booking software will suffice.
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Innkey PMS
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Pros
Cvent
  • Streamline the rooming list process
  • Gives clients 24 hour access to their rooming lists
  • Gives time back to vendors from not having to send updated rooming lists
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Innkey PMS
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Cons
Cvent
  • The support center for administrators (GroupMax) and the dashboard could be better. Good for beginnings, but there is a lack of detail for more advanced users.
  • The process of building a booking site could be easier/more streamlined. We sometimes have to hunt around to find where to edit information.
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Innkey PMS
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Usability
Cvent
My best advice is to have one or two people own the Cvent Passkey maintenance.If a person is using the software frequently, you will find tips and usability becomes quite easy. A novice may find some difficulty understanding how inventory distribution works but all of the training courses offered are very useful to help hone in on the craft
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Innkey PMS
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Support Rating
Cvent
I have not had any issues with Passkey where I needed help from the support team. The Cvent Community has been a great spot to ask questions regarding Passkey and get the answers that I needed. I think that Cvent Community has hundreds of people that have had years of experience using these different products and when I have questions, they have usually been asked in the past.
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Innkey PMS
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Alternatives Considered
Cvent
We haven't used any other options. We used to manage everything manually, which sucked up hundreds of hours of our employee's time and cause frustrations among some of our high profile clients who wanted to make their bookings or manage their trip on their own off-hours time instead of having to reach our employees during booking hours. They are then also able to edit their reservation and receive confirmation numbers without having to go through us. With all of the GDPR issues occurring, it's also solving a lot of trouble of collecting information and properly managing it.
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Innkey PMS
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Return on Investment
Cvent
  • Positive ROI: Credit Card information is easily collected for the hotel.
  • Negative ROI: It was harder for us planners to track the changes.
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Innkey PMS
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ScreenShots

Cvent Passkey Screenshots

Screenshot of Updated Passkey Home PageScreenshot of Passkey By the NumbersScreenshot of Passkey TestimonialScreenshot of Unified Experience