What users are saying about
47 Ratings
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Score 8.2 out of 100
14 Ratings
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Score 8.7 out of 100

Feature Set Ratings

    Identity Management

    CyberArk Privileged Account Security

    Feature Set Not Supported
    N/A
    8.0

    JumpCloud

    80%
    JumpCloud ranks higher in 7/7 features

    ID-Management Access Control

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    ID Management Single-Sign On (SSO)

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Multi-Factor Authentication

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Password Management

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Account Provisioning and De-provisioning

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    ID Management Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    ID Risk Management

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Attribute Ratings

    • JumpCloud is rated higher in 1 area: Support Rating
    • CyberArk Privileged Account Security and JumpCloud are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    CyberArk Privileged Account Security

    80%
    9 Ratings
    8.0

    JumpCloud

    80%
    3 Ratings

    Support Rating

    7.4

    CyberArk Privileged Account Security

    74%
    7 Ratings
    8.0

    JumpCloud

    80%
    2 Ratings

    Likelihood to Recommend

    CyberArk Privileged Account Security

    The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
    Craig Lockley | TrustRadius Reviewer

    JumpCloud

    As we were looking for a new way to manage identity (move away from Active Directory) and replace our current MDM platform, JumpCloud came out on top as it covers a range of capabilities to address our requirements. For identity management, it assists us with getting rid of Active Directory and embedding SSO functionality. For MDM, it covers both MacOS and Windows which is great coverage with a hybrid split. Additionally, it has conditional access policy functionality to help with uplift information security and embedding zero trust.
    Anonymous | TrustRadius Reviewer

    Pros

    CyberArk Privileged Account Security

    • Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
    • Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
    • Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.
    Anonymous | TrustRadius Reviewer

    JumpCloud

    • Single user directory across all platforms
    • Run scripts on Windows Servers
    • Single sign-on
    Anonymous | TrustRadius Reviewer

    Cons

    CyberArk Privileged Account Security

    • GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
    • More options when storing passwords - especially for network based passwords
    • Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)
    Anonymous | TrustRadius Reviewer

    JumpCloud

    • Domain name changes are not supported.
    • Change back and forth between user and admin mode.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    CyberArk Privileged Account Security

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    JumpCloud

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Support Rating

    CyberArk Privileged Account Security

    CyberArk Privileged Account Security 7.4
    Based on 7 answers
    Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.
    Larissa Ruelas | TrustRadius Reviewer

    JumpCloud

    JumpCloud 8.0
    Based on 2 answers
    Didn't need or use it.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    CyberArk Privileged Account Security

    It is known as one of the safest products in the market. It has good support and is also available as on-premise. You can run it virtually on VMWare (and probably on other hypervisors as well). You can have a second instance on bare metal and that makes it a very safe system.
    Anonymous | TrustRadius Reviewer

    JumpCloud

    Anonymous | TrustRadius Reviewer

    Return on Investment

    CyberArk Privileged Account Security

    • Decreased the probability of an external cyber attack to privileged accounts..
    • Management can control privileged account life cycle management more effectively
    • Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
    • Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
    • Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
    Sujeet Swain | TrustRadius Reviewer

    JumpCloud

    • Saves time from managing users in multiple places.
    • Reduces the number of components involved in the scope of PCI Certification.
    • Helps users access numerous systems, all using the same credentials.
    Anonymous | TrustRadius Reviewer

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