CyberArk Privileged Account Security vs JumpCloud

Likelihood to Recommend

The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.

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Craig Lockley

VP of IT & Innovation

Momentum Credit Union LtdBanking, 11-50 employees

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JumpCloud allows us to have a single user directory across all on-premise and hosted servers instead of one for each location(local, one per AWS Region, GCP, etc). Trying to manage the numerous user directories and users remembering their credentials was more work than it was worth. Groups of users within the JumpCloud portal can easily be granted access only to the necessary systems for job duties. JumpCloud also helps us meet PCI Level 1 requirements with the enforcement of password strength/renewal requirements, and multi-factor authentication(MFA) to the JumpCloud Portal to manage all of the users.

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Verified User

Director in Research & Development

Financial Services Company, 1-10 employees

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Feature Rating Comparison

CyberArk Privileged Account Security

JumpCloud

ID-Management Access Control

ID Management Single-Sign On (SSO)

Multi-Factor Authentication

Password Management

Account Provisioning and De-provisioning

ID Management Workflow Automation

ID Risk Management

Pros

Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.

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Verified User

Program Manager in Information Technology

Telecommunications Company, 10,001+ employees

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single sign on
auto redirect

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Verified User

Executive in Research & Development

Computer Software Company, 11-50 employees

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Cons

GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
More options when storing passwords - especially for network based passwords
Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)

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Verified User

Engineer in Information Technology

Construction Company, 1001-5000 employees

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Multi-factor authentication (MFA) for Windows server sign in
Persist user groups to Windows local user groups
Minor UI refresh issues

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Verified User

Director in Research & Development

Financial Services Company, 1-10 employees

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Support Rating

CyberArk Privileged Account Security 8.5

Based on 7 answers

Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.

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Larissa Ruelas

Security System Administrator

HealthCare PartnersHospital & Health Care, 1001-5000 employees

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JumpCloud 8.0

Based on 2 answers

Didn't need or use it.

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Verified User

Executive in Research & Development

Computer Software Company, 11-50 employees

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Alternatives Considered

It is known as one of the safest products in the market. It has good support and is also available as on-premise. You can run it virtually on VMWare (and probably on other hypervisors as well). You can have a second instance on bare metal and that makes it a very safe system.

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Verified User

Engineer in Information Technology

Entertainment Company, 201-500 employees

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JumpCloud had better pricing, and since we currently need it for single sign-on only, we chose it.

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Verified User

Executive in Research & Development

Computer Software Company, 11-50 employees

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Return on Investment

Decreased the probability of an external cyber attack to privileged accounts..
Management can control privileged account life cycle management more effectively
Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.

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Sujeet Swain

Senior Consultant

InfosysInformation Technology and Services, 10,001+ employees

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Saves time from managing users in multiple places.
Reduces the number of components involved in the scope of PCI Certification.
Helps users access numerous systems, all using the same credentials.

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Verified User

Director in Research & Development

Financial Services Company, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

CyberArk Privileged Account Security

JumpCloud

CyberArk Privileged Account Security

JumpCloud

CyberArk Privileged Account Security vs JumpCloud