What users are saying about
38 Ratings
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Score 8.1 out of 100
8 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

CyberArk Privileged Account Security

The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
Craig Lockley | TrustRadius Reviewer

JumpCloud

JumpCloud allows us to have a single user directory across all on-premise and hosted servers instead of one for each location(local, one per AWS Region, GCP, etc). Trying to manage the numerous user directories and users remembering their credentials was more work than it was worth. Groups of users within the JumpCloud portal can easily be granted access only to the necessary systems for job duties. JumpCloud also helps us meet PCI Level 1 requirements with the enforcement of password strength/renewal requirements, and multi-factor authentication(MFA) to the JumpCloud Portal to manage all of the users.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

CyberArk Privileged Account Security
JumpCloud
8.8
ID-Management Access Control
CyberArk Privileged Account Security
JumpCloud
9.0
ID Management Single-Sign On (SSO)
CyberArk Privileged Account Security
JumpCloud
8.7
Multi-Factor Authentication
CyberArk Privileged Account Security
JumpCloud
7.8
Password Management
CyberArk Privileged Account Security
JumpCloud
9.0
Account Provisioning and De-provisioning
CyberArk Privileged Account Security
JumpCloud
9.0
ID Management Workflow Automation
CyberArk Privileged Account Security
JumpCloud
9.0
ID Risk Management
CyberArk Privileged Account Security
JumpCloud
9.0

Pros

CyberArk Privileged Account Security

  • Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
  • Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
  • Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.
Anonymous | TrustRadius Reviewer

JumpCloud

  • single sign on
  • auto redirect
Anonymous | TrustRadius Reviewer

Cons

CyberArk Privileged Account Security

  • GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
  • More options when storing passwords - especially for network based passwords
  • Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)
Anonymous | TrustRadius Reviewer

JumpCloud

  • Multi-factor authentication (MFA) for Windows server sign in
  • Persist user groups to Windows local user groups
  • Minor UI refresh issues
Anonymous | TrustRadius Reviewer

Support Rating

CyberArk Privileged Account Security

CyberArk Privileged Account Security 8.5
Based on 7 answers
Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.
Larissa Ruelas | TrustRadius Reviewer

JumpCloud

JumpCloud 8.0
Based on 2 answers
Didn't need or use it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CyberArk Privileged Account Security

It is known as one of the safest products in the market. It has good support and is also available as on-premise. You can run it virtually on VMWare (and probably on other hypervisors as well). You can have a second instance on bare metal and that makes it a very safe system.
Anonymous | TrustRadius Reviewer

JumpCloud

JumpCloud had better pricing, and since we currently need it for single sign-on only, we chose it.
Anonymous | TrustRadius Reviewer

Return on Investment

CyberArk Privileged Account Security

  • Decreased the probability of an external cyber attack to privileged accounts..
  • Management can control privileged account life cycle management more effectively
  • Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
  • Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
  • Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
Sujeet Swain | TrustRadius Reviewer

JumpCloud

  • Saves time from managing users in multiple places.
  • Reduces the number of components involved in the scope of PCI Certification.
  • Helps users access numerous systems, all using the same credentials.
Anonymous | TrustRadius Reviewer

Pricing Details

CyberArk Privileged Account Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JumpCloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CyberArk Privileged Account Security
8.2
JumpCloud
8.2

Support Rating

CyberArk Privileged Account Security
8.5
JumpCloud
8.0

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