What users are saying about
47 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 47 reviews and ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 14 reviews and ratings
Feature Set Ratings
Identity Management

CyberArk Privileged Account Security
Feature Set Not Supported
N/A
8.0
JumpCloud
80%
JumpCloud ranks higher in 7/7 features
JumpCloud ranks higher in 7/7 features
ID-Management Access Control

N/A
0 Ratings
8.0
80%
2 Ratings
ID Management Single-Sign On (SSO)

N/A
0 Ratings
7.0
70%
3 Ratings
Multi-Factor Authentication

N/A
0 Ratings
9.0
90%
3 Ratings
Password Management

N/A
0 Ratings
8.0
80%
2 Ratings
Account Provisioning and De-provisioning

N/A
0 Ratings
8.0
80%
3 Ratings
ID Management Workflow Automation

N/A
0 Ratings
8.0
80%
2 Ratings
ID Risk Management

N/A
0 Ratings
8.0
80%
2 Ratings
Attribute Ratings
- JumpCloud is rated higher in 1 area: Support Rating
- CyberArk Privileged Account Security and JumpCloud are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.0
CyberArk Privileged Account Security
80%
9 Ratings
8.0
JumpCloud
80%
3 Ratings
Support Rating

7.4
CyberArk Privileged Account Security
74%
7 Ratings
8.0
JumpCloud
80%
2 Ratings
Likelihood to Recommend
CyberArk Privileged Account Security
The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
VP of IT & Innovation
Momentum Credit Union LtdBanking, 11-50 employees
JumpCloud
As we were looking for a new way to manage identity (move away from Active Directory) and replace our current MDM platform, JumpCloud came out on top as it covers a range of capabilities to address our requirements. For identity management, it assists us with getting rid of Active Directory and embedding SSO functionality. For MDM, it covers both MacOS and Windows which is great coverage with a hybrid split. Additionally, it has conditional access policy functionality to help with uplift information security and embedding zero trust.

Verified User
General Manager in Engineering
Information Technology & Services Company, 201-500 employeesPros
CyberArk Privileged Account Security
- Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server.
- Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc.
- Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage.

Verified User
Program Manager in Information Technology
Telecommunications Company, 10,001+ employeesJumpCloud
- Single user directory across all platforms
- Run scripts on Windows Servers
- Single sign-on

Verified User
Director in Research & Development
Financial Services Company, 1-10 employeesCons
CyberArk Privileged Account Security
- GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great
- More options when storing passwords - especially for network based passwords
- Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on)

Verified User
Engineer in Information Technology
Construction Company, 1001-5000 employeesJumpCloud
- Domain name changes are not supported.
- Change back and forth between user and admin mode.

Verified User
Executive in Research & Development
Computer Software Company, 11-50 employeesPricing Details
CyberArk Privileged Account Security
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—JumpCloud
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
CyberArk Privileged Account Security
CyberArk Privileged Account Security 7.4
Based on 7 answers
Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.
Security System Administrator
HealthCare PartnersHospital & Health Care, 1001-5000 employees
JumpCloud
JumpCloud 8.0
Based on 2 answers
Didn't need or use it.

Verified User
Executive in Research & Development
Computer Software Company, 11-50 employeesAlternatives Considered
CyberArk Privileged Account Security
It is known as one of the safest products in the market. It has good support and is also available as on-premise. You can run it virtually on VMWare (and probably on other hypervisors as well). You can have a second instance on bare metal and that makes it a very safe system.

Verified User
Engineer in Information Technology
Entertainment Company, 201-500 employeesJumpCloud

Verified User
General Manager in Engineering
Information Technology & Services Company, 201-500 employeesReturn on Investment
CyberArk Privileged Account Security
- Decreased the probability of an external cyber attack to privileged accounts..
- Management can control privileged account life cycle management more effectively
- Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior
- Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted
- Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse.
Senior Consultant
InfosysInformation Technology and Services, 10,001+ employees
JumpCloud
- Saves time from managing users in multiple places.
- Reduces the number of components involved in the scope of PCI Certification.
- Helps users access numerous systems, all using the same credentials.

Verified User
Director in Research & Development
Financial Services Company, 1-10 employees