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CyberArk Workforce Identity vs. iLobby vs. Salesforce Customer Identity

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CyberArk Workforce Identity

    Score8 out of 10
    N/ACyberArk Identity is a SaaS-delivered suite of solutions designed to simplify identity and access management in enterprises. CyberArk Identity unifies Workforce Access and Identity Management solutions in a single offering. Workforce Access capabilities include single sign-on, multi-factor authentication, session security, and credential management. Identity Management capabilities include lifecycle management, identity orchestration, and identity governance. With CyberArk Identity,…N/A

    iLobby

    Score9 out of 10
    N/AiLobby is a tablet-based visitor registration and management platform that enhances the security of your business infrastructure and improves the site visitor experience.N/A

    Salesforce Customer Identity

    Score7 out of 10
    N/ASalesforce Customer Identity is an SSO solution that enables users to register and access apps through the convenience of passwordless login, to generate more authenticated users.

    $24,000

    per year (<25,000 monthly active users)

    Pricing
    CyberArk Workforce IdentityiLobbySalesforce Customer Identity
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CyberArk Workforce IdentityiLobbySalesforce Customer Identity
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Features
    CyberArk Workforce IdentityiLobbySalesforce Customer Identity
    Identity Management
    Comparison of Identity Management features of CyberArk Workforce Identity and iLobby and Salesforce Customer Identity
    Feature
    CyberArk Workforce Identity
    9.0
    3 Ratings
    9% above category average
    iLobby
    -
    Ratings
    Salesforce Customer Identity
    -
    Ratings
    ID-Management Access Control9.03 Ratings00 Ratings00 Ratings
    ID Management Single-Sign On (SSO)9.02 Ratings00 Ratings00 Ratings
    Multi-Factor Authentication9.02 Ratings00 Ratings00 Ratings
    Password Management9.02 Ratings00 Ratings00 Ratings
    Account Provisioning and De-provisioning9.03 Ratings00 Ratings00 Ratings
    ID Management Workflow Automation9.03 Ratings00 Ratings00 Ratings
    ID Risk Management9.03 Ratings00 Ratings00 Ratings
    Best Alternatives
    CyberArk Workforce IdentityiLobbySalesforce Customer Identity
    Small Businesses
    JumpCloud
    Score9.2 out of 10
    No answers on this topic
    Atlassian Crowd
    Score6 out of 10
    Medium-sized Companies
    OneLogin by One Identity
    Score9.4 out of 10
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    No answers on this topic
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    No answers on this topic
    Imprivata Enterprise Access Management
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    CyberArk Workforce IdentityiLobbySalesforce Customer Identity
    Likelihood to Recommend
    9.0
    (43 ratings)
    -
    (0 ratings)
    7.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    CyberArk Workforce IdentityiLobbySalesforce Customer Identity
    Likelihood to Recommend
    Cyberark
    Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.
    Incentivized
    Read full review
    iLobby
    No answers on this topic
    Salesforce
    Salesforce Identity is well suited and I'm on the street visiting and I have to access a customer's account and I need to access multiple systems at the same time to get a lot of information. When I have to compare information on 2 or more different systems and I need it all connected at the same time.
    Incentivized
    Read full review
    Pros
    Cyberark
    • User provisioning is accurate, effective, and fully customizable.
    • Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
    • The user interface is clean and easy to navigate.
    • Support is helpful and prompt.
    Incentivized
    Read full review
    iLobby
    No answers on this topic
    Salesforce
    • SFI, allows you to connect and manage all your applications in one easy to use interface.
    • It has the ability to use many different authentication standards to fit all the different needs of the applications.
    • If the standard isn't supported it has the flexibility to create your own custom solution.
    Incentivized
    Read full review
    Cons
    Cyberark
    • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
    Incentivized
    Read full review
    iLobby
    No answers on this topic
    Salesforce
    • Can't think of any other than pricing.
    Incentivized
    Read full review
    Likelihood to Renew
    Cyberark
    Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
    Incentivized
    Read full review
    iLobby
    No answers on this topic
    Salesforce
    No answers on this topic
    Support Rating
    Cyberark
    The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
    Incentivized
    Read full review
    iLobby
    No answers on this topic
    Salesforce
    No answers on this topic
    Alternatives Considered
    Cyberark
    Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
    Incentivized
    Read full review
    iLobby
    No answers on this topic
    Salesforce
    One system completes the other. I use Salesforce Identity to enter Salesforce CMS. All my company's client portfolios are in SF CMS. I use the Salesforce Identity and the Salesforce CMS every day, all the time.
    Incentivized
    Read full review
    Return on Investment
    Cyberark
    • CyberArk Workforce Identity provides secure access to on-premises and cloud applications. The platform is highly scalable and works well for companies of any size.
    • I can classify and label data. Also keep track of activity in shared applications and data, to know exactly who accesses each of the files.
    Incentivized
    Read full review
    iLobby
    No answers on this topic
    Salesforce
    • The biggest return is on the auditing and ease of use for the users.
    Incentivized
    Read full review
    ScreenShots

    CyberArk Workforce Identity Screenshots

    Screenshot of Admin PortalScreenshot of Identity LoginScreenshot of SWS PortalScreenshot of UBA PortalScreenshot of User Portal