Likelihood to Recommend The maximum protection against multiple cyber data threats and also against various cyber crimes, CyberTrap provides effective and actionable capabilities which helps identify and also block unwanted online trackers effectively and very easily. Analytics through CyberTrap functions are excellent and are provided in real-time data and also its reporting functions are active and very much reliable.
Read full review Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
Read full review Pros Data security is effective. Good easy issue detection Good prevention capability Read full review The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them. The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date. I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself. Read full review Cons A CyberTrap user must be trained effectively. To protect a large number of data through CyberTrap may not be easy to new users. Using the most advanced CyberTrap features is not an easy task to any user. Read full review The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall. The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though. It seems the whitelisting on the cloud platform could use some work. Read full review Likelihood to Renew Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Read full review Usability I think it works great. It's easy to administer. It's easy to see if it's working and how well. There's no real user interaction necessary.
Read full review Reliability and Availability We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Read full review Support Rating Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
Read full review Implementation Rating Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Read full review Alternatives Considered CyberTrap gives you a free demo so that you can evaluate the product and I was impressed also the pricing is transparent and very reasonable it also has a wide range of modules to suit the size of your company from Express, Pro and Enterprise should you wish to upgrade as your business grows.
Read full review Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
Read full review Return on Investment Easy to identify multiple attacks through the entire browsing and effective management of potential data. Gathering potential threats through multiple applications on Cloud services and issue reporting, CyberTrap is excellent. Very smooth websites manipulation system, excellent virtualization tools, and easy to extract data through CyberTrap capabilities. Read full review The ROI from deploying this has led to fewer security issues which reduces costs. Keeping track of security issues and how the were remedied is easier. Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff. Read full review ScreenShots