Cynergy Service Desk Software vs. Help Scout
Cynergy Service Desk Software vs. Help Scout
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cynergy Service Desk Software | N/A | Cynergy is help desk software recently (2014) acquired by Epazz, Inc. | N/A | |
Help Scout | N/A | Help Scout is help desk software. The vendor’s value proposition is that that their solution reduces time spent on training users because Help Scout is simple to use and set up and scales like any enterprise product. This solution includes multiple mailboxes to support as many email addresses as needed in order to work collaboratively across teams, and manage several products or brands from one account. Reports on conversation trends, team performance, productivity, and customer happiness are… | $20 per user/per month |
Cynergy Service Desk Software | Help Scout | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cynergy Service Desk Software | Help Scout | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Cynergy Service Desk Software | Help Scout | |||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Cynergy Service Desk Software | Help Scout | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cynergy Service Desk Software | Help Scout | |
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Likelihood to Recommend | - (0 ratings) | 10.0 (18 ratings) |
Likelihood to Renew | - (0 ratings) | 7.0 (1 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Cynergy Service Desk Software | Help Scout | |
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Likelihood to Recommend | Epazz, Inc No answers on this topic | Help Scout |
Pros | Epazz, Inc No answers on this topic | Help Scout |
Cons | Epazz, Inc No answers on this topic | Help Scout |
Likelihood to Renew | Epazz, Inc No answers on this topic | Help Scout |
Usability | Epazz, Inc No answers on this topic | Help Scout |
Alternatives Considered | Epazz, Inc No answers on this topic | Help Scout |
Return on Investment | Epazz, Inc No answers on this topic | Help Scout |
ScreenShots | Help Scout Screenshots |