Darktrace vs. Symantec Endpoint Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Darktrace
Score 8.6 out of 10
N/A
Darktrace AI interrupts in-progress cyber-attacks, including ransomware, email phishing, and threats to cloud environments. It's able to detect and establish baselines for your organization so it can make the distinction between what is and what isn't normal network activity for your organization. This allows it to tackle complex cyber-attacks as they happen and prevent future cyber-attacks from happening.N/A
Symantec Endpoint Security
Score 7.7 out of 10
N/A
Symantec Endpoint Protection is the company's flagship antivirus / endpoint security product.N/A
Pricing
DarktraceSymantec Endpoint Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DarktraceSymantec Endpoint Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
DarktraceSymantec Endpoint Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Darktrace
-
Ratings
Symantec Endpoint Security
8.4
36 Ratings
1% below category average
Anti-Exploit Technology00 Ratings8.430 Ratings
Endpoint Detection and Response (EDR)00 Ratings9.133 Ratings
Centralized Management00 Ratings8.534 Ratings
Hybrid Deployment Support00 Ratings8.025 Ratings
Infection Remediation00 Ratings7.434 Ratings
Vulnerability Management00 Ratings8.731 Ratings
Malware Detection00 Ratings9.134 Ratings
Best Alternatives
DarktraceSymantec Endpoint Security
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Medium-sized Companies
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Enterprises
Palo Alto Networks WildFire
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User Ratings
DarktraceSymantec Endpoint Security
Likelihood to Recommend
8.5
(11 ratings)
8.2
(63 ratings)
Likelihood to Renew
9.5
(2 ratings)
9.1
(4 ratings)
Usability
9.0
(1 ratings)
9.1
(4 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
9.4
(2 ratings)
1.0
(11 ratings)
Implementation Rating
-
(0 ratings)
6.4
(1 ratings)
User Testimonials
DarktraceSymantec Endpoint Security
Likelihood to Recommend
Darktrace
Darktrace is a product well suited for the vast majority of infrastructures and helps monitoring and responding to threats based on the network in a very elastic way. This is a product based on on-premise infrastructures that hosts its machines locally, of course it can be technically difficult to monitor an entire On-Cloud infrastructure but even there there's room for sensors and monitoring, not to mention the SaaS and mail integration that completes the product.
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Broadcom
Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
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Pros
Darktrace
  • Uses it Al model UEBA to detect anomalies in the behaviour of not only the users in a corporate network but also the routers, servers, and endpoints in that network.
  • Provides a visualisation of both egress and outbound network traffics flowing in and out of the organisation.
  • Darktrace comes with it autonomous AI model detection and responses capabilities.
  • Darktrace as an AI next generation NDR solution, prevents ,contains and quarantines malicious traffics from and into the corporate network.
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Broadcom
  • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
  • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
  • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
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Cons
Darktrace
  • There are few areas that I would say need to be improved; their customer support portal allows you to log tickets with any suggestions or things you feel the product is missing, and they will generally show you how to achieve what you want, or in some cases, introduce it as a feature in a later update.
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Broadcom
  • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
  • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
  • It seems the whitelisting on the cloud platform could use some work.
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Likelihood to Renew
Darktrace
It's a powerfull product that help administrators to provide email security to our organization.
Good metrics about received emails that help us to determine in doubt case if the email is a false positive or it's malware.
They're improving the product releasing continuous updates and have mobile phone app to manage it.
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Broadcom
Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
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Usability
Darktrace
Darktrace comes with a simple usability interface with easy navigation and organisation.
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Broadcom
I think it works great. It's easy to administer. It's easy to see if it's working and how well. There's no real user interaction necessary.
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Reliability and Availability
Darktrace
No answers on this topic
Broadcom
We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
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Support Rating
Darktrace
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
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Broadcom
Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
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Implementation Rating
Darktrace
No answers on this topic
Broadcom
Use a third party deployment tool and not the deployment option within the SEP Manager itself.
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Alternatives Considered
Darktrace
We did NOT select Darktrace. OSSIM/AlienVault is a more mature product and it provided better intelligence and reporting. The end user interface is much easier to use - and you can tell built form engineers who have had to do the work. My suggestion for anyone considering Darktrace, is to get the price upfront; do a 30/60 onsite trail; and do the same thing, at the same time, with AlienVault. AlientVault will win every time. I say that because that's exactly what I did.
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Broadcom
Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
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Return on Investment
Darktrace
  • One big positive is how it helps us with the security assessments that clients have done on us. They are looking to see if we know how we might have unusual/malicious traffic running on the network.
  • If you have a small network and only need 1 appliance, it can be a good ROI and peace of mind.
  • You could go down a hole in trying to spend time looking at all of your traffic with this software. You need to focus only on what it is showing as potential bad traffic.
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Broadcom
  • The ROI from deploying this has led to fewer security issues which reduces costs.
  • Keeping track of security issues and how the were remedied is easier.
  • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
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ScreenShots