Likelihood to Recommend I believe Databox can be an asset for any company. We are a small company, but I can see the value for large companies too. Databox is a great fit for departments or organizations that need to put their data into a readable form without needing a ton of reports. Databox allows you to save time and put together a nice report without having to do too much extra work. Once it is set up, it basically runs on its own at the frequency you set. I personally receive a daily report and have it sent to the respective people on the day of our meeting so we can quickly review it.
Read full review It's great for the accumulation and assimilation of various data formats to be channeled into a single end-point, whether that be a table or a report. It reminds me so much of SPLUNK in that regard. The application is also very easy to use and has been configured in such a way that it is appealing and productive for both novice and expert users. I was able to pick up the basis after a solitary day's training. We've mainly used it to create bespoke dashboards and visuals, thereby allowing for effective report writing. This was a major consideration from Senior Management before the application was purchased. There haven't been any real drawbacks with the software thus far.
Read full review Pros Create dashboards from a variety of data sources. Set & track goals based on the data and metrics provided. Send alerts and scorecard updates to Slack and email automatically. Read full review Easy to use with a very user-friendly interface, making onboarding with the tool a lot easier. Able to mash up/integrate data from different sources and file types which helps a lot with consolidation. Good customer service/support that makes solving problems/issues a lot faster. Read full review Cons Some types of data can only be reported on for 1-2 months back. Unless I'm misunderstanding the function of the software this seems really weird. I can't figure out how to report on Activities more than 2 months ago Read full review I think the user interface is in need of an upgrade, as its starting to show it's age a little. It looks like it needs a rehaul in the department. Hopefully, the company can grow and then have more frequent interactions with their customers. I am slightly wary that support may not have the same proficiency at the very highest level, as my company reaches the expert user level. Read full review Usability Databox is an intuitive, well-designed platform that can be used by non-technical marketers. It is easy to learn, and while set up takes time, usability is high and the team has enjoyed creating custom dashboards and clients have also given us great feedback regarding its usability and value. While other BI tools are much more complex to navigate, Databox is a breeze.
Read full review Support Rating I have really enjoyed using Databox and have seen the value of it in many ways. They also continue to improve the functions of it and grow their integrations and templates. I look forward to continuing to use Databox in the future, potentially even finding ways to incorporate it into other departments to help them with reporting as well.
Read full review Alternatives Considered Databox is unique in its ability to report from multiple data sources.
Google Analytics is the standard when it comes to web metrics, but it's just one of the tools that integrates with Databox.
Tableau is fantastic for data visualizations and reporting, but it's much more expensive than Databox, so it's not ideal for everyone.
Tableau is also superior with customization
Read full review InetSoft is a more cost-effective option that offers the same functionality, features, and usability. It is a great option, especially for SMEs. It also has top-notch customer service/support which is a key factor in selecting any agency or tool. I recommend using InetSoft especially for small businesses
Read full review Return on Investment It has helped us to show our value to clients Easily digestible dashboards make it easy to understand what you're looking at Read full review Reduction in excessive space for data storage repositories Faster time to analyse data and metadata. Quicker to reach objective analysis Conclusive informational reporting Read full review ScreenShots