Databricks offers the Databricks Lakehouse Platform (formerly the Unified Analytics Platform), a data science platform and Apache Spark cluster manager. The Databricks Unified Data Service provides a platform for data pipelines, data lakes, and data platforms.
$0.07
Per DBU
Guru
Score 9.6 out of 10
N/A
Guru is a knowledge platform designed to serve as what the vendor describes as an AI source of truth for enterprises. It connects information from tools like Slack, Teams, Google Workspace, Salesforce, and other systems into one governed, permission-aware knowledge layer. Guru delivers cited AI answers, chat, and research directly within existing workflows, to enable employees and AI assistants to access verified knowledge securely and efficiently. The platform combines…
$25
per month per user
Pricing
Databricks Data Intelligence Platform
Guru
Editions & Modules
Standard
$0.07
Per DBU
Premium
$0.10
Per DBU
Enterprise
$0.13
Per DBU
Team
$25
per month per user
AI Source of Truth Platform
Custom
Offerings
Pricing Offerings
Databricks Data Intelligence Platform
Guru
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
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Guru provides a tailored platform and expertise package based on an organization’s scale, knowledge complexity, and AI maturity.
Each engagement includes the full AI Source of Truth platform along with implementation guidance, knowledge architecture design, and ongoing optimization. Pricing is customized to ensure the right fit for enterprise systems, governance requirements, and AI initiatives.
Best suited for mid-market and enterprise organizations.
Medium to Large data throughput shops will benefit the most from Databricks Spark processing. Smaller use cases may find the barrier to entry a bit too high for casual use cases. Some of the overhead to kicking off a Spark compute job can actually lead to your workloads taking longer, but past a certain point the performance returns cannot be beat.
Guru supports the collaboration async across teams, and my experience so far was amazing both with the tool and the teams that I've been working with. I can easily rely on one single platform for all our internal knowledge management. Guru has been incredibly valuable for our knowledge management. I integrated it with multiple sources, from Gong to Asana, Google Drive, and more, and now we can easily rely on one single platform for all our knowledge needs.I especially love that you can verify content and schedule review timelines, which helps ensure everything stays up to date and that our information remains accurate and reliable.Honestly, I wouldn’t switch to any other platform. Guru covers all of our internal business needs perfectly.
Easy to learn. Anyone can make cards and use the AI to make them professional.
Answer questions about my business, essentially a wiki for everything we do.
The research mode is amazing. Full reports on various types of information including some rather complex topics. Complete with citations of where the information came from.
Admins can manage a hierarchy to keep information secure and available to the correct people.
The "My Library" session could be simplified. Whenever we access it, instead of going to "Following" Gurus, it can directly open the folders I created and save my favorite Gurus.
When keywords are not organized, it can be a little tricky to find a card if there are many similar articles.
When there are many updates on the same card, they are stacked at the top of the page, making it difficult to view the card.
I rated Guru a 9 out of 10 for renewal likelihood because it has significantly enhanced our processes and customer satisfaction in the automotive rental company. Guru’s user-friendly interface and organized knowledge base make it easy to access and update essential information, which is crucial for maintaining high operational standards. The tool’s integration with other platforms, like the Guru Chrome extension, streamlines our workflow, increasing efficiency and productivity. One of the standout features is the ability to favorite cards, allowing quick access to frequently used information, which saves time and ensures accuracy in customer interactions. Additionally, Guru’s analytics feature helps us identify which resources need updating, ensuring our knowledge base remains relevant and effective. The only reason it’s not a perfect 10 is occasional slow performance and occasional inaccuracies in search results. However, these minor issues do not overshadow the overall benefits Guru provides. Its consistent updates and reminders further enhance our ability to deliver excellent customer support, making it an indispensable tool for our team.
Because it is an amazing platform for designing experiments and delivering a deep dive analysis that requires execution of highly complex queries, as well as it allows to share the information and insights across the company with their shared workspaces, while keeping it secured.
in terms of graph generation and interaction it could improve their UI and UX
The functionality of Guru for me and the org as a whole cannot be understated. It does the things it needs to do like knowledge Management and Resource Sharing at a very high level with extra features like comments and groups to improve quality of life for the near future.
Highly reliable day‑to‑dayGuru is consistently available when I need it. The platform loads quickly, search works reliably, and I rarely experience downtime or slow performance. It’s dependable enough that teams can trust it as a daily source of truth. Minimal unplanned outages or errors. In my experience, unplanned outages or errors are extremely rare. Even during high‑usage periods or heavy workflows, Guru remains stable and responsive.
Pages load quickly and consistently. Guru’s interface is lightweight, so cards, boards, and search results load fast with very little lag. Even when navigating between collections or opening larger cards, performance stays smooth and reliable. Integrations perform well without slowing systems down. Using Guru through the browser extension or Slack integration doesn’t noticeably impact performance. Cards surface quickly, and interacting with the integrations feels just as smooth as using Guru directly.
One of the best customer and technology support that I have ever experienced in my career. You pay for what you get and you get the Rolls Royce. It reminds me of the customer support of SAS in the 2000s when the tools were reaching some limits and their engineer wanted to know more about what we were doing, long before "data science" was even a name. Databricks truly embraces the partnership with their customer and help them on any given challenge.
The only reason I do not give it a a ten is because I think there is still some room for improvement in meeting the different time zone needs of their customers, but overall their support is top notch. Friendly, capable, and quick.
I would rate the in-person training for Guru a solid 9 out of 10. The session was incredibly valuable as it provided comprehensive insights into using Guru effectively. I learned a lot about the tool's functionalities, which significantly enhanced my proficiency and confidence in utilizing Guru for my daily tasks. The training was engaging, informative, and tailored well to ensure I could apply what I learned immediately. Overall, it was a highly productive and beneficial learning experience.
The online, on-demand training available was very good. I do wish we had done live online training as an org so that everyone had the same opportunity to learn the value and best practices. I completed the online, on-demand trainings personally, then turned around and taught the org, but I wish I had let the Guru experts do the heavy lifting for me!
You will need a very strong team of guru champions in order to get EVERYONE and EVERYTHING on Guru, it takes some craziness and over talking about guru everywhere to get people to be exicted, contribute and use. If you are starting any kind of buisness and you need KB, just go for guru as fast as you can because when you will grow you will thank yourself.
The most important differentiating factor for Databricks Lakehouse Platform from these other platforms is support for ACID transactions and the time travel feature. Also, native integration with managed MLflow is a plus. EMR, Cloudera, and Hortonworks are not as optimized when it comes to Spark Job Execution. Other platforms need to be self-managed, which is another huge hassle.
The platform is unique, comprehensive, and uses AI. These are standout features. I also like the verification process and the ability to search from anywhere or on any browser. Guru enhances productivity and knowledge transfer when someone leaves an organization. Guru's interface is very user-friendly and can be trained quickly with new hires.
Guru is somewhat expensive compared to what our org is typically willing to spend on software solutions. Additionally, there is a price difference per seat when paid monthly versus annually, which was a big downside for us as my company didn't want to commit to an annual cost.
Easily deployable across multiple teams and departmentsGuru is designed to scale horizontally across an organization. As teams grow, it’s simple to create new Collections, Boards, and permission sets without disrupting existing structures. This allows each department to manage its own knowledge while still contributing to a unified source of truth
Guru allows our team to quickly reference available learning/knowledge materials with our clients on a daily basis and provide better support at every outreach
With that said, spreading those same resources across two major global teams in the USA and Germany can lead to some inconsistencies. The i-frame process is not very intuitive for this scenario and our team treats policy/procedural differences as separate card or article entities.
Guru allowed our organization to pioneer and establish a dedicated knowledge team component, of subject matter experts who work in tangent with existing resources, create new ones, and vet collective knowledge.
