What users are saying about
116 Ratings
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Top Rated
182 Ratings
116 Ratings
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Score 8.2 out of 100

GitLab

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Top Rated
182 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

GitLab

In the case where there are large groups of functionally related but modular coding projects, [GitLab] provides the capacity for organizational structure and optimum search functionality. Merge requests offer an environment well suited to ongoing conversations due to seamless and visible commenting functionality. For analysis of existing code, the absence of navigation capability makes for a somewhat cumbersome experience at times.
Anonymous | TrustRadius Reviewer

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

GitLab

  • It uses the well-known Git language to communicate with, which is very popular
  • The interface is slick and easy to get used to
  • They are very transparant in their security issues
  • Updating the software from the command line is the easiest I have come across
Dylan Eikelenboom | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

GitLab

  • GitLab could improve some of the confusion around how permissions work (sometimes unclear why one user can do an action, but not another)
  • GitLab should provide a way to rerun a merge pipeline, without rerunning the original Merge Request pipeline
  • When jobs fail, it would be awesome if every user could see the information on the runner and the versions of the software it is running on (to better debug the issue)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Datadog

No score
No answers yet
No answers on this topic

GitLab

GitLab 10.0
Based on 2 answers
Gitlab is the best in its segment. They have a free version, they have open-source software, they provide a good service with their SaaS product, they are a fully-remote company since the beginning (which means they are fully distributed and have forward-thinking IMO). I would certainly recommend them to everyone.
Willian Molinari | TrustRadius Reviewer

Usability

Datadog

Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
Anonymous | TrustRadius Reviewer

GitLab

GitLab 9.0
Based on 4 answers
The web console management is superior and I would have given Gitlab a 10, but sometimes it is hard to find documentation about a configuration setting in the gitlab.rb configuration file. As we move everything to code that means moving our CVS tools to code as well - and Gitlab to code. The usability of Gitlab from the end user's perspective is superior and the usability from the operations team is very good and getting better but there could be a little improvement in the gitlab.rb config file layout and documentation.
Kevin Ritchey | TrustRadius Reviewer

Support Rating

Datadog

Datadog 8.7
Based on 12 answers
Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.
Anonymous | TrustRadius Reviewer

GitLab

GitLab 8.9
Based on 20 answers
At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when GitHub was acquired by Microsoft
Anonymous | TrustRadius Reviewer

Alternatives Considered

Datadog

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.
Stephen Groat | TrustRadius Reviewer

GitLab

There are similar features among others. However, GitLab [has] better security and faster flow of information. It also allows us to do the monitoring of our work. There is also better collaboration with others across our regional teams. IT has [a] better, cleaner, and bug free environment that anyone can use.
Anonymous | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

GitLab

  • The community version is free and can be run as a container. This has significantly reduced the cost to get started with the app.
  • The integrated CICD system is allowing development teams to increase their development speed as code is automatically tested and built when new versions are committed.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Datadog Editions & Modules

On-premise Edition
Infrastructure$15.001
Log Management$1.272
APM$31.003
  1. Per Host Per Month
  2. Per Million Log Events
  3. Per Host Per Month
SaaS Edition
Free$01
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

GitLab

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

GitLab Editions & Modules

On-premise Edition
Free$01
Premium$191
Ultimate$991
  1. per user per month
SaaS Edition
Free$01
SaaS Premium$191
SaaS Ultimate$991
  1. per user per month
Additional Pricing Details
We provide free Gold and Ultimate licenses to qualifying open source projects and educational institutions, find out more by visiting our pricing page.

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