Datadog vs GitLab | TrustRadius

What users are saying about

Score 8.2 out of 10

Based on 116 reviews and ratings

Score 8.7 out of 10

Based on 182 reviews and ratings

Pros

APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
Lightweight agent on hosts

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Anthony Zappala

ServiceNow Lead Engineer/Architect

WayfairInformation Technology and Services, 10,001+ employees

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It uses the well-known Git language to communicate with, which is very popular
The interface is slick and easy to get used to
They are very transparant in their security issues
Updating the software from the command line is the easiest I have come across

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Dylan Eikelenboom

Software Programmer and Security Officer

IXON B.V.Information Technology and Services, 11-50 employees

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Cons

User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.

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Kevin Van Heusen

Software Architect

SpringAheadInternet, 51-200 employees

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GitLab could improve some of the confusion around how permissions work (sometimes unclear why one user can do an action, but not another)
GitLab should provide a way to rerun a merge pipeline, without rerunning the original Merge Request pipeline
When jobs fail, it would be awesome if every user could see the information on the runner and the versions of the software it is running on (to better debug the issue)

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Verified User

Team Lead in Engineering

Internet Company, 201-500 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

GitLab 10.0

Based on 2 answers

Gitlab is the best in its segment. They have a free version, they have open-source software, they provide a good service with their SaaS product, they are a fully-remote company since the beginning (which means they are fully distributed and have forward-thinking IMO). I would certainly recommend them to everyone.

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Willian Molinari

Backend Engineer

DoistInternet, 1001-5000 employees

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Usability

Datadog 10.0

Based on 1 answer

The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.

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Verified User

Engineer in Information Technology

Information Technology & Services Company, 501-1000 employees

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GitLab 9.0

Based on 4 answers

The web console management is superior and I would have given Gitlab a 10, but sometimes it is hard to find documentation about a configuration setting in the gitlab.rb configuration file. As we move everything to code that means moving our CVS tools to code as well - and Gitlab to code. The usability of Gitlab from the end user's perspective is superior and the usability from the operations team is very good and getting better but there could be a little improvement in the gitlab.rb config file layout and documentation.

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Managing Member

ZenPan Technology Solutions, LLCInformation Technology and Services, 1-10 employees

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Support Rating

Datadog 8.7

Based on 12 answers

Our experience working with their support found them to be helpful and quick to respond. Also, as many of their integrations are open source, improvements we desired could be tracked and even driven by us. Their documentation is excellent and makes integrating their tooling simple and makes standing up monitoring for new application a quick and painless process.

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Verified User

Professional in Information Technology

Human Resources Company, 51-200 employees

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GitLab 8.9

Based on 20 answers

At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when GitHub was acquired by Microsoft

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Verified User

Engineer in Engineering

Information Services Company, 501-1000 employees

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Alternatives Considered

New Relic APM is a great application performance monitoring tool, but the agent was producing an increased load on our system compared to Datadog. Datadog also gives the flexibility of going outside of the boundaries of the application and looking at system performance as well, which can have a large impact on application performance.

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Senior Security Engineer

TealiumMarketing and Advertising, 201-500 employees

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There are similar features among others. However, GitLab [has] better security and faster flow of information. It also allows us to do the monitoring of our work. There is also better collaboration with others across our regional teams. IT has [a] better, cleaner, and bug free environment that anyone can use.

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Verified User

Manager in Finance and Accounting

Government Administration Company, 51-200 employees

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Return on Investment

One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time

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Rajeshh Raghavan

Systems Analyst, Engineering

Dreamworks AnimationEntertainment, 1001-5000 employees

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The community version is free and can be run as a container. This has significantly reduced the cost to get started with the app.
The integrated CICD system is allowing development teams to increase their development speed as code is automatically tested and built when new versions are committed.

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Verified User

Engineer in Engineering

Financial Services Company, 1001-5000 employees

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Screenshots

See All (7) Datadog Screenshots

See All (6) GitLab Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

Datadog Editions & Modules

On-premise Edition

Infrastructure	$15.00¹
Log Management	$1.27²
APM	$31.00³

Per Host Per Month
Per Million Log Events
Per Host Per Month

SaaS Edition

Free	$0¹
Standard	$15/host²
Enterprise	Custom³

Up to 5 hosts
Up to 500 hosts
500+ hosts

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

GitLab Editions & Modules

On-premise Edition

Free	$0¹
Premium	$19¹
Ultimate	$99¹

per user per month

SaaS Edition

Free	$0¹
SaaS Premium	$19¹
SaaS Ultimate	$99¹

per user per month

Additional Pricing Details

We provide free Gold and Ultimate licenses to qualifying open source projects and educational institutions, find out more by visiting our pricing page.

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