Datadog vs. LinkRunner AT Network AutoTester

Datadog can be pricey for larger scale businesses, so it really depends on your use case. For us, we have a small single deployment application and a small developer team, so our costs are mostly reasonable. There are more features than we can explore which can be somewhat overwhelming. It is mostly easy and intuitive to use but for larger scale you may consider rolling your own solutions.

Incentivized

The tool was recently used to help identify a hardware issue. We were having connectivity problems which was identified with the LinkRunner that has the SFP to test fiber connections. We were able to show the vendor on sight that the link was good and that it was the vendor equipment that had the issue This resulted in them replacing the physical equipment to bring services back online.

• The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
• Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
• Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.

Incentivized

• Identify the exact switchport a given line is plugged in to.
• View the length and viability of any category or fiber optic cable.
• It acts as a premade packet capture device, simple enough to walk someone through deploying while I'm offsite.
• In the event LLDP based identification of a port fails, it has the ability to blink a switchport allowing for manual identification.

Incentivized

• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

Incentivized

• It could be updated for Mgig or 10Gb.
• Some devices should have SFP+ modules capabilities
• Could be combined with other tools

There is some room for improvement, but the Datadog team sends out updates frequently, and the UI is user-friendly for engineers, with no significant loading issues or region-specific problems. That was one of the key reasons we preferred Datadog; our company has employees worldwide, and it wasn't difficult to transition to the tool.

Incentivized

The network tester is one of the easest devices I have ever used. It does have capabilities that other testers simply don't have. Being able to identify the switch port it is plugged into, the address of the switch, the switch name, along with the VLAN has helped on so many occasions

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

It's a one-stop solution for all our needs whereas in other open-source tools, we have an operational overhead to keep and manage the uptime of these tools as well and also manage their versioning, upgrade, and patching cycle. Also if there are any bugs then we have to raise an open source issue and many problems as we have to keep 2 to 3 people aligned to manage the stack.

Incentivized

There is little to no competition in this field. If you need to do any type of advanced network monitoring/identification (or use 10G) then you're going to own a Fluke. While Ideal does have a couple of devices that appear to be the closest competitor, the differences are still extremely evident.

Incentivized

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized

• Drastic decrease in diagnosis time.
• The certainty coming from the diagnostic process with the Fluke leads to less guessing and quicker fixes.
• With multiple departments involved in the process of connecting devices to the network, the Fluke helps us to quickly certify a switch closet worth of cable and create error free documentation.

Incentivized