Datadog vs. Spotlight

Datadog works really well with complex microservices architecture like any E-commerce platform which will be having multiple services but they all are interdependent to others so in this scenario Datadog will be best to monitor these as it will show the transactions also between those microservices. If you are using multiple services in your architecture whether it will be cloud services or on prem services Datadog will be the best choice to monitor all those service with in Datadog so that you can see everything in a single place. But if you are having small architecture and few services in that then in that scenario you can use Datadog but it will be little costly as compared to other but obviously the features are very well.

Incentivized

Spotlight is great when you need a tool to give a quick look at a SQL server as a whole. It gives you the ability to see a lot of things, which can be vital in diagnosing problems or identifying stressors. Less great is the open-end of some of the diagnoses it makes, and things it identifies as "problems" (unless you love users coming to you and saying something like "Spotlight says there's a problem with our page latch!!!").

Incentivized

• Create Dashboards as per application, environments, and Custom metrics in one panel.
• Log aggregation, one-stop Application monitoring tools for the whole infrastructure.
• Playbooks, SLA definition, success and error quotas, request visualizations.
• DB monitoring, Serverless stack monitoring.
• Alerting of Production incidents so we can quickly resolve the issues on time.

Incentivized

• The screen is color-coded, so when Red or Orange is displayed you are able to drill down into that setting and figure out what is going on.
• This tool also integrates with the OEM agents which will also have implemented.
• Spotlight also works great without RAC databases, able to view at the cluster level or drill down to instances and VM's.

Incentivized

• Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
• I would appreciate more supportive examples for how to filter and view metrics in the explorer
• I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame

Incentivized

• Cash Flow analysis could be better, there are many different scenarios to calculate the cash flow but flexibility is not great.
• Incorporating machine learning algorithms for predictive analytics could enhance forecasting accuracy

Incentivized

Definitely will not revisit after our issues and, in my opinion, poor support.

Incentivized

There is some room for improvement, but the Datadog team sends out updates frequently, and the UI is user-friendly for engineers, with no significant loading issues or region-specific problems. That was one of the key reasons we preferred Datadog; our company has employees worldwide, and it wasn't difficult to transition to the tool.

Incentivized

the platform offers a clean, easy to use interface. You can customize reports and dashboard. Integration is also pretty good, you can integrate to Xero, QBO and MYOB and excel spreadsheets. It also offers very broad supporting documents and webinars. There are only two downside of Spotlight; learning curve (it could be a bit difficult at the beginning to learn the system) and price point (For small businesses, Spotlight Reporting can be seen as relatively expensive compared to other reporting tools)

Incentivized

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

Though our support needs have been minimal, we have gotten good responses when we have needed it.

Incentivized

Documentation was difficult to work through, rollout was catastrophic (completely outage)

Incentivized

Datadog is a more complex but complete solution than any of the other Log Aggregation, monitoring, or general observabilty tools that we have trialed. I found it easier to setup following useful and up-to-date documentation provided directly by Datadog instead of scattered around many blogs or articles. I would love to have my own Grafana + Prometheus expert to setup all the peices we need but you're paying for expertise there instead of an experience with Datadog.

Incentivized

Spotlight is more usable, better at meeting requirements. Integration with Xero is one of the strengths (as others integrate too but Spotlight seems better connection). We also like the way group consolidation work in Spotlight. If your focus is on comprehensive, flexible, and visually rich reports and dashboards for multiple clients or entities, Spotlight is a clear choice.

Incentivized

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized

• It had a positive impact in two main areas. First, it was easy for the DBA team to configure it to watch and alert on the most important instances. And second, it was very easy to provide clients read-only access to the dashboard so they could watch their servers as well, i.e. they weren't always pestering us for current status.

Incentivized