Datadog vs. VuNet Systems

As per my experience, Datadog is best suited for complex, cloud-native environments where unified observability is critical, as it integrates seamlessly with AWS and Azure. Moreover, it provides deep visibility into latency and error rates. Datadog pricing is less appropriate for Startups with a tight budget and for organizations needing advanced incident management.

Incentivized

I definitely [recommend] VuNet Systems for the following. 1. Richness of reports. 2. Ease of use. 3. Strong support team. 4. Flexibility in changing the product road map according to our requirements. 5. Acknowledging and Appreciating our feedback. 6. Improving and prioritizing the product features. 7. Brings confidence and confirmations to the decisions.

• The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
• Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
• Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.

Incentivized

• VuNet understands the customers requirement very well.
• They have completed every requirement before the given deadlines.
• Great customer communication and project tracking is good.
• Overall, VuNet provides an excellent service and their product is also great.

• In my experience, .NET Tracing Agent caused severe and untraceable performance issues
• In my opinion, usage and billing structures were opaque and surprising
• In my experience, documentation was incomplete, contradicting or sometimes completely wrong, even for common infrastructure (AWS Fargate)
• I feel support was unhelpful at times, and bounced us back and forth to other teams
• In my opinion, multiple methods of sample rate control were ineffective, adding to excessive usage and cost

Incentivized

• Some of the items being worked on in the roadmap include automated discovery, improved correlation and automated resolution of incidents.
• VuNet Systems platform does not provide code level visibility. They are not in this space.

Definitely will not revisit after our issues and, in my opinion, poor support.

Incentivized

There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.

Incentivized

VuNet Systems is very easy to use and it's helping the business team to performance their data analysis work without dependent on IT team.

The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.

Incentivized

VuNet team architects fit for purpose solution for the landscape. The tool configuration and project execution is smooth. More the data you provide better you can exploit the feature functionality of VuNet. Be prepared to invest right amount of time during the data discovery and design phase. One needs to spend time in the type of report configuration, choosing the type of metrics required. Structure the support contract till the tool is adopted by your workforce.

Documentation was difficult to work through, rollout was catastrophic (completely outage)

Incentivized

Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


Key features:


Logs, metrics, and APM (Application Performance Monitoring)


Real-time alerting and dashboards


Supports Kubernetes, AWS, GCP, and other integrations


RUM (Real User Monitoring) and Synthetics





✅ Best for backend, server, and distributed systems monitoring.

Incentivized

• Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
• Alerts allow us to remedy issues before our customers even know about them
• Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.

Incentivized

• We can say it had a very positive impact if we are speaking in terms of ROI. As the result that we got for the time and efforts invested in implementing VuNet in our organization is really great.