TrustRadius: an HG Insights company

DataFox (discontinued) vs. Customerbase.ai / Detective.io (discontinued)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DataFox (discontinued)

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    DataFox was a tool used to dentify new prospects and deliver actionable sales triggers from thousands of data sources. Oracle acquired DataFox in October 2018, and the product was sunsetted in 2023. It is no longer available.N/A

    Customerbase.ai / Detective.io (discontinued)

    Score8 out of 10
    N/ADetective (formerly Charlie App) helped salespeople to find prospects, identify their pains, etc. It was acquired by Customerbase.ai, which is now discontinued.N/A
    Pricing
    DataFox (discontinued)Customerbase.ai / Detective.io (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DataFox (discontinued)Customerbase.ai / Detective.io (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsSubscription pricing. Please contact DataFox for additional information.—
    More Pricing Information
    Features
    DataFox (discontinued)Customerbase.ai / Detective.io (discontinued)
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of DataFox (discontinued) and Customerbase.ai / Detective.io (discontinued)
    Feature
    DataFox (discontinued)
    8.2
    8 Ratings
    10% above category average
    Customerbase.ai / Detective.io (discontinued)
    -
    Ratings
    Salesforce integration8.28 Ratings00 Ratings
    Prospecting
    Comparison of Prospecting features of DataFox (discontinued) and Customerbase.ai / Detective.io (discontinued)
    Feature
    DataFox (discontinued)
    -
    Ratings
    Customerbase.ai / Detective.io (discontinued)
    3.0
    1 Ratings
    88% below category average
    Load time/data access00 Ratings3.01 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of DataFox (discontinued) and Customerbase.ai / Detective.io (discontinued)
    Feature
    DataFox (discontinued)
    -
    Ratings
    Customerbase.ai / Detective.io (discontinued)
    9.0
    1 Ratings
    15% above category average
    Contact information00 Ratings9.01 Ratings
    Company information00 Ratings9.01 Ratings
    Best Alternatives
    DataFox (discontinued)Customerbase.ai / Detective.io (discontinued)
    Small Businesses
    Owler
    Score9.7 out of 10
    Owler
    Score9.7 out of 10
    Medium-sized Companies
    Clay
    Score9.3 out of 10
    Clay
    Score9.3 out of 10
    Enterprises
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DataFox (discontinued)Customerbase.ai / Detective.io (discontinued)
    Likelihood to Recommend
    7.7
    (9 ratings)
    7.0
    (1 ratings)
    User Testimonials
    DataFox (discontinued)Customerbase.ai / Detective.io (discontinued)
    Likelihood to Recommend
    Discontinued Products
    It is a really good solution when it comes to insights on companies where you want to place your products because it tells you all the information where you can attach the use of your solution, the only thing is that it needs more information on mid-market.
    Incentivized
    Read full review
    Discontinued Products
    If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • DataFox allows you to filter your company searches with very specific criteria. This ensures that you generate companies that are relevant to your customer segment and that will have promise.
    • DataFox has awesome export functionality. Once you create a list of companies, you can export it to Excel/CSV and import the list to Salesforce.
    • DataFox has a very clean and easy and approachable User Interface that is easy to navigate and learn quickly.
    Incentivized
    Read full review
    Discontinued Products
    • They easily connect with my Outlook to sync my upcoming meetings.
    • It provides me with the social profiles of people I am meeting with.
    • It gives me the ability to have all my info about my contact in one place to easily review.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • It has too little information on emerging markets like Latam.
    • Only big companies, you can't find info on small ones.
    • Making it easier to educate the AI.
    Incentivized
    Read full review
    Discontinued Products
    • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
    • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
    • It takes a lot of time to sync at points, which is frustrating.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We utilize both for the most accurate information in terms of employee count of company, location of headquarters address, validity of what current technology that may be using today. Also cross reference this information with LinkedIn and other sites to get the best info possible to determine rules of engagement for reps.
    Incentivized
    Read full review
    Discontinued Products
    The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Relatively cheap when compared to the other alternatives we looked at and already beginning to show value in terms of new TAM
    Incentivized
    Read full review
    Discontinued Products
    • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
    • Charlie helps my relationships go deeper than just surface level info.
    • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
    Incentivized
    Read full review
    ScreenShots

    DataFox (discontinued) Screenshots

    Screenshot of DataFox allows you to filter our leading database based on granular key words, such as CyberSecurity or HealthTech, region, etc.  We do not use NAICS or SIC code filters and go incredibly deep on SMB and middle market tech companies.Screenshot of Sales triggers alert reps to new opportunities in their territory and help open doors with prospective buyers.Screenshot of Salesforce integration.