TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DataRobot

    Score8.2 out of 10
    N/AThe DataRobot AI Platform is presented as a solution that accelerates and democratizes data science by automating the end-to-end journey from data to value and allows users to deploy AI applications at scale. DataRobot provides a centrally governed platform that gives users AI to drive business outcomes, that is available on the user's cloud platform-of-choice, on-premise, or as a fully-managed service. The solutions include tools providing data preparation enabling users to explore and…

    $0

    ServiceTitan

    Score7.4 out of 10
    N/AServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…

    $125

    per technician/per month

    Pricing
    DataRobotServiceTitan
    Editions & Modules
    No answers on this topic
    ServiceTitan
    $125
    per technician/per month
    ServiceTitan
    $398
    per month
    Offerings
    Pricing Offerings
    DataRobotServiceTitan
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    DataRobotServiceTitan
    Considered Both Products
    DataRobot
    No answer on this topic
    ServiceTitan
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    54 Answers
    63%
    Would buy again
    5 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    48 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    55 Answers
    63%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    46 Answers
    50%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    44 Answers
    33%
    Implementation went as expected
    2 Answers
    Best Alternatives
    DataRobotServiceTitan
    Small Businesses
    Saturn Cloud
    Score7.8 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DataRobotServiceTitan
    Likelihood to Recommend
    8.6
    (59 ratings)
    3.5
    (14 ratings)
    Likelihood to Renew
    6.3
    (4 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    4.1
    (2 ratings)
    Support Rating
    8.2
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    DataRobotServiceTitan
    Likelihood to Recommend
    DataRobot
    DataRobot can be used for risk assessment, such as predicting the likelihood of loan default. It can handle both classification and regression tasks effectively. It relies on historical data for model training. If you have limited historical data or the data quality is poor, it may not be the best choice as it requires a sufficient amount of high-quality data for accurate model building.
    Incentivized
    Read full review
    ServiceTitan
    ServiceTitan seems to be incredibly customizable depending on what is needed, and therefore I would recommend it in any case where customers and jobs are recorded and scheduled. It can be used in a variety of ways and has multiple functions, including revenue and inventory tracking. Whether a big or small company, I feel with proper training anyone could utilize ServiceTitan very effectively to improve both productivity and record-keeping.
    Incentivized
    Read full review
    Pros
    DataRobot
    • DataRobot helps, with algorithms, to analyze and decipher numerous machine-learning techniques in order to provide models to assist in company-wide decision making.
    • Our DataRobot program puts on an "even playing field" the strength of auto-machine learning and allows us to make decisions in an extremely timely manner. The speed is consistent without being offset by errors or false-negatives.
    • It encompasses many desired techniques that help companies in general, to reconfigure in to artificial intelligence driven firms, with little to no inconvenience.
    Incentivized
    Read full review
    ServiceTitan
    • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
    • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
    • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
    Incentivized
    Read full review
    Cons
    DataRobot
    • The platform itself is very complicated. It probably can't function well without being complicated, but there is a big training curve to get over before you can effectively use it. Even I'm not sure if I'm effectively using it now.
    • The suggested model DataRobot deploys often not the best model for our purposes. We've had to do a lot of testing to make sure what model is the best. For regressive models, DataRobot does give you a MASE score but, for some reason, often doesn't suggest the best MASE score model.
    • The software will give you errors if output files are not entered correctly but will not exactly tell you how to fix them. Perhaps that is complicated, but being able to download a template with your data for an output file in the correct format would be nice.
    Incentivized
    Read full review
    ServiceTitan
    • We'd like to be able to text estimates (currently, email is the only function)
    • We'd like to have audit trails on Customer and Location records (currently only at the job level)
    • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
    Incentivized
    Read full review
    Likelihood to Renew
    DataRobot
    DataRobot presents a machine-learning platform designed by data scientists from an array of backgrounds, to construct and develop precise predictive modeling in a fraction of the time previously taken. The tech invloved addresses the critical shortage of data scientists by changing the speed and economics of predictive analytics. DataRobot utilizes parallel processing to evaluate models in R, Python, Spark MLlib, H2O and other open source databases. It searches for possible permutations and algorithms, features, transformation, processes, steps and tuning to yield the best models for the dataset and predictive goal.
    Incentivized
    Read full review
    ServiceTitan
    No answers on this topic
    Usability
    DataRobot
    No answers on this topic
    ServiceTitan
    I rarely run into any issues while using ServiceTitan other than the occasional scheduled maintenance. It is very intuitive and easy to learn, with many capabilities that can be suited to any job position in a business. The functions are consistent regardless of your department or use case, and can be easily customized to fit any and all of a company's needs.
    Incentivized
    Read full review
    Support Rating
    DataRobot
    As I am writing this report I am participating with Datarobot Engineers in an complex environment and we have their whole support. We are in Mexico and is not common to have this commitment from companies without expensive contract services. Installing is on premise and the client does not want us to take control and they, the client, is also limited because of internal IT regulations ,,, soo we are just doing magic and everybody is committed.
    Incentivized
    Read full review
    ServiceTitan
    No answers on this topic
    Alternatives Considered
    DataRobot
    I've done machine learning through python before, however having to code and test each model individually was very time consuming and required a lot of expertise. The data Robot approach, is an excellent way of getting to a well placed starting point. You can then pick up the model from there and fine tune further if you need.
    Incentivized
    Read full review
    ServiceTitan
    autotask has a sales team that can work with you to understand your specific business scenario. They have offered to scope an integration project with us. We are looking forward to making progress on a tailored solution with them
    Read full review
    Return on Investment
    DataRobot
    • We have been able to cut costs by not buying leads that we will not be able to sell on
    • We have been able to deploy loan eligibility reporting which brought in new business
    • We have been able to improve the performance of our credit providers and our partners which has helped to retain business
    Incentivized
    Read full review
    ServiceTitan
    • We can more effectively retain customers and send them offers if it's been a while since their last visit.
    • Our cash flow has dramatically improved because now the technicians invoice everything.
    • We can get estimates out the door within the hour, not days later.
    Incentivized
    Read full review
    ScreenShots

    DataRobot Screenshots

    Screenshot of Decision FlowsScreenshot of No Code App BuilderScreenshot of AI AppsScreenshot of Automated Time SeriesScreenshot of MLOpsScreenshot of Model Insights

    ServiceTitan Screenshots

    Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board